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Sam's Club

Sam's Club review: Online ordering ( 3 comments)

K
Author of the review
2:35 pm EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

Terrible service. Takes weeks to receive an order and then they send out ONE item at a time. I received one order where they LIED and said they sent me two items in that shipment and there was only one. So aggravated and I just renewed my business membership. Wish I really hadn't. Then when you go to customer service you get the worthless AI chat bot that doesn't help at all.

Claimed loss: 10.00 so far

Desired outcome: Either REFUND my money or send me the item.

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Update by KH95635
Mar 29, 2026 12:08 pm EDT

No. I did not receive the second package. Who are you to troll my comment using my name with an s after it?

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K
K
KH95635s
CA
1 comments
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Mar 29, 2026 11:21 am EDT

Nevermind I just got the second package.

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K
Author of the review
K
KH95635
Palo Alto, US
2 complaint
1 comments
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Mar 29, 2026 12:10 pm EDT
Replying to comment of KH95635s

No I did not receive the second package. Who are you with the 's' after MY name?

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C
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Commu
AL
21 comments
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Mar 29, 2026 11:22 am EDT

Glad you finally got your item.

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