The complaint has been investigated and
resolved to the customer's satisfactionResolved Sam's Club — harassment and extremely rude management
resolved to the customer's satisfaction
I have made two trips to the Sams Club in Albany Ga. after recently moving to the area. The inventory was a disappointment both times. The first visit was for a few supplies and to buy a new digital camera. The camera was out of stock...Ok. Today I went to pick up some supplies for Thanksgiving and a new laptop computer. Their were more employee's in the store than customers ! Twice I asked for information from store clerks, the first one looked and me..grunted and walked off ! The second one was so busy chatting with a co-worker ... she was annoyed I would bother her for information ! I make it through checkout.. and waited 15 minutes for a manager to fumble around and finally come to the conclusion that the laptop I had just paid $800.00 for...was not in stock. She said I could have the display model...I complained that I did not want something that had been on display and trashed by the public... I offered to take it ..if I got a reduction in the price. She looked at me like I was crazy and said I could take it or leave it... no discount !!! I got a refund...then after being delayed for 30 minutes, with FROZEN food in my shopping cart...thawing out... I proceed to leave...THEN the real insult comes... the [censored] door guard would not let me out the door without taking the sales ticket...NEVER one looking at it... she fumbles through my shopping cart...item by item, delaying me another 10 minutes !!! I took out my Sams Club card and handed it to her in disgust...almost telling her to stick it up her [protected]@@ and swore... I WILL NEVER STEP FOOT in that disgusting establishment again..NEVER... I will drive the extra miles and go to COSTCO ...