Safeway review: An employee at safeway

Poor customer service from jasmine at the deli department approximately 2:40 5-7-26 I asked a young black employee at the deli for a $9 fried chicken meal, there was some golden chicken in the front of the case and some light brown fried chicken in the back so I pointed to the golden ones in the front and told her I prefer the golden brown ones and & she said they are all the same and refused to give them to me I told her to please give me the golden brown ones & again she said they are all the same & refused so I thanked her and started walking away & she said you don’t want the chicken so I told her I do but you don’t want to give me what I want & she said because they are all the same so I left she had no name tag on & I had to get her name from another employee and the other employee told me her name was jasmine after she had to ask the store manager

5/28/26 approximately 4pm I had another disturbing encounter with jasmine I asked her for the $9 meal and she immediately turned to an older slender gray haired co worker and giggled “do you want to take this one and I’ll take the other one” I didn’t see the older co worker respond to her but she repeated herself & laughed out loud I didn’t hear a response or see a response from the co worker so jasmine asked me again what I wanted so I told her again and she completed the order and after she put the price on it she abruptly put it on the counter and said is there anything else so I asked her to please put the plastic wrap on the carton because when I get to the cashier and once they try to ring it up it comes open and she said no because they have no plastic wrap so I thanked her and left the food because w/o plastic the meal is not secure, I am not sure what your policy is but I remember that the customer is always right and in order to have “repeat” customers the employee is supposed to treat the customer with respect, I didn’t tell the manager because I am not sure what is going on in that store and/or if this “employee” is one of the manager’s friends, I had an encounter with another employee a couple of years ago and I never reported it because she started crying when I asked the manager her name and I felt sorry for her

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