Ross Dress for Less reviews & complaints 1
View all 656 complaintsRoss Dress for Less - The high school kid staff and the adults who behave like them
Employees and then having Rude Security guards following customers and harassment for masks even though Florida has no mask mandate. Literally came up to us and followed us.
While on vacation in Florida. We stopped in at Store: 3819 W Vine St, Kissimmee, FL 34741.
Very. Very rude with a rude service. You are greeted by a young curly bottle blonde if you can call it that. The blonde was greeting people sarcastically. The staff are even worse. The staff will talk, be on phones and if you ask where products are they pretend not to know English. One answered with "ohm. I do not know" and walked away. When I asked if they had men's soap and beard products. Well they did. All the way in the back near the blankets and ties section.
That's not all the very large older cashier was rude and refused to check us out if "we did not pull this mask up above knows now" very angry tone. Well we walked out.
Desired outcome: Train and hire better staff that do not have a toxic high school type attitude. more Security that is trianed in theft prevention than stalking customers for masks under no mask mandate
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