Ross Dress for Less review: service

I came back to return a pair of shoes that I bought from this Ross and realized didn't fit 4 days prior. I came back with the receipt with my 2 purchases and the tag that was on the shoes when I bought them and cut off.
Manager on duty (either Susan B or Christina) then refused to let me Return the product, because she says but I had worn them, which I had not. I bought them like that. She then decided to tell me that the tags that I had brought with me were not for the same shoes that they were attached to you, and refused to let me return the product. Even tho the tag I have was not only attached to the shoes, but the same price as the receipt I brought back as well.
Obviously the employees did not put the right tag on the right shoes, which is an internal problem, and I am no longer allowed to return the product, that doesn't fit me and wasted $40, because of incompetence. And an manager that was unhelpful and condescending.

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