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Ross Dress for Less

Ross Dress for Less review: long lines, few registers open, dirty store, employees/managers don't seem to care

W
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3:45 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Waited in line on 6/11/19 to make a purchase for at least 20 minutes. There were only 2 registers open, and the cashiers did not seem to have any sense of urgency. At one point one cashier and a manager stood there talking about something that seemed like a training issue(see 1st picture, register 8), while the line got longer and longer. They didn't bother to look up, apologize to all the waiting peolpe, nothing. By the time I left there were about 25 people in line, There were so many I couldn't get all of them in the picture. No employees or managers called for additional cashiers. The friendliest employee there is the security guard. The other employees/managers don't make eye contact. This store is always dirty. Not going back!

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    Office 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
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  6. Andrew
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    May 25, 2026
Ross Dress for Less Category
Ross Dress for Less is ranked 45 among 103 companies in the Retail Stores category