I had some wires hanging through my backyard belonging to my neighbour running directly from his house to the back corner of my property. These are hazards with children that live here. I contacted my neighbour to address this who told me he had rodgers internet. A month later still no resolution so I contact rodgers directly myself. I from here get a response that there is no rodgers internet at this address... Basically calling my neighbour a lier... I tried to have the city fix this issue and no luck.. Perhaps I should have gone the media route... Anyways... I figured if I told your agent I would just cut the line in half that would perhaps get the agent to budge... He told me to go ahead... Which I might add if I was mistaken and this was a hydro line your agent would have instructed me to basically kill myself... Here I am a week later after being instructed by a rodgers agent to cut this line that is not a rodgers line... And who do I see repairing the line... A rodgers van is here go figure... [protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.