Rogers Communications review: Their service as a company

I was the victim of a scam where the scammers used my personal information to finance two phones and after this happened I have been trying to return these two phones for weeks and cancel these plans I haven’t signed up for. Rogers has been so unhelpful I have had to call everyday for a week to finally get a return postage. Now even after returning the phones unopened they are charging me money. Not only that I can’t even access the account that they are using to charge me as the account was set up by scammers they keep emailing me to pay a bill that I can’t access I have tried to talk to Rogers about this they have made me feel so utterly helpless. Rogers has been mentally torturing me at this point I have never felt to helpless before in my life. I had my home internet plan with them and after this I just wanted to leave but they told me since I’m under contract so I can’t leave or I have to pay. If I had known how awful Rogers treats their paying customers I never would’ve signed with Rogers. I can’t even put into words how horribly I have been treated by Rogers.