CB Telecommunications Rogers Communications Complaints #2-21

Rogers Communications Reviews and Complaints

Rogers Communications review: Charged for a scam phone since October 7,2025

Mpaulmikmaq@gmail.com of CA

Sep 26, 2026 7:01 pm UTC

Verified customer

Featured review

On October 7/2025 I received a call from Roger’s offering me a new phone. Told me to call them when received- I did. It was the incorrect one I ordered so they said send it back. I did. No new phone arrived. Called Roger’s they said I was scammed. been paying for this phone I don’t have ever since. I filed a police report. June16 paid$440 towards it. Payment isn’t reflecting on outstanding balance. Called several times, no help.

Claimed loss: The cost of phone I do not have but am forced to pay for $1644 I believe.

Desired outcome: Send me the new phone I was scammed (on October 7 2025)or credit my account for What I already paid towards it ($822) PLUS show me the $440 June 16 payment credited on outstanding balance.

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Rogers Communications - Charged for a scam phone since October 7,2025 - Photo 1

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After reading other comments, I am extremely upset to see this has BEEN HAPPENING to many customers! They have breached our privacy and trust. How can they be held responsible and how do we go about holding them accountable?

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834

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Confidence score

Customer Service

+1 (416) 935-5555

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International

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United States

+1 (800) 787-7953

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Chinese Language

+1 (800) 575-9090

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Pay As You Go

+1 (877) 559-5202

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Billing & Payments

+1 (855) 381-7835

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Wireless

+1 (855) 381-7839

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Internet

+1 (855) 381-7838

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TV

+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840

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Home Monitoring

+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141

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Small Business

+1 (800) 958-5000

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Enterprise & Medium Business

40019

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Rogers Communications emails

RogersCommunityForums@rci.rogers.com

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Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

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