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Rogers Communications

Rogers Communications review: Stolen identity account still billing me after months

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2:11 pm UTC
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I am the victim of a fraud where my personal information was stolen to open an account with Roger’s to finance 2 phones. I was able to stop the scam and return the phones to Roger’s. But the account that was opened with my personal information still has a remaining bill of $100 that I keep receiving notices to pay. I did open this account I DO NOT have access to it I don’t have a way to pay this bill. I have been calling Roger’s for MONTHS to fix this problem no one seems to be able to fix it they keep saying the account will shut down after the pay period that but it has been MONTHS and I’m still being asked to pay. I have never felt so helpless before this is the worst service I have received from any company. I truly don’t know what to do.

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