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Rogers Communications Reviews and Complaints

Rogers Communications review: Promotions department

suzanne ferguson of US

Oct 27, 2025 5:17 pm EDT

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I was contacted by Rogers representative Marcus Joseph lower my costs upgrade my phone all too good to be true. 1 he sent new phone to old address made me call purolator to update address after an hour on hold learned only Rogers can update the address for security prurposes called Marcus Joseph received a rogers # to call sat on hold for 40 minutes then to get to resolution team another 25 minutes on hold received the phone called to activate as instructed and learned the phone was put phone# and have to send the phone back

Desired outcome: apology and credit to my account as I now have to return phone to staples to be sent back - 5 hours spent on phone right back to where I started it was all for nothing

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834

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75%
Confidence score

Customer Service

+1 (416) 935-5555

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International

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United States

+1 (800) 787-7953

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Chinese Language

+1 (800) 575-9090

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Pay As You Go

+1 (877) 559-5202

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Billing & Payments

+1 (855) 381-7835

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Wireless

+1 (855) 381-7839

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Internet

+1 (855) 381-7838

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TV

+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840

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Home Monitoring

+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141

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Small Business

+1 (800) 958-5000

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Enterprise & Medium Business

40019

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Rogers Communications emails

RogersCommunityForums@rci.rogers.com

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Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

Rogers Communications social media
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Oct 30, 2025
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