ComplaintsBoard Telecommunications Rogers Communications I did not receive the mobile plan that was offered.

Rogers Communications Reviews and Complaints

Rogers Communications review: I did not receive the mobile plan that was offered.

Joe Brglez of US

Jul 10, 2026 8:50 pm UTC

Verified customer

Featured review

I have had a running battle with your company regarding data usage. I have 30 gigs and according to my device (which monitors the usage) I use between 9 and 15 gigs per month. Your company says that I have exceeded that usually a few days before the billing date. I decided to just switch to unlimited plans. Your agent blatantly lied to me. I have been with Rogers for over 15 years and now I wish that I could switch.

Desired outcome: I would like the plan that was offered or to adjust my current plan

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834

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56%
Confidence score

Customer Service

+1 (416) 935-5555

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International

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United States

+1 (800) 787-7953

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Chinese Language

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Pay As You Go

+1 (877) 559-5202

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Billing & Payments

+1 (855) 381-7835

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Wireless

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Internet

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TV

+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840

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Home Monitoring

+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141

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Small Business

+1 (800) 958-5000

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Enterprise & Medium Business

40019

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Rogers Communications emails

RogersCommunityForums@rci.rogers.com

100%
Confidence score: 100%

Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

Rogers Communications social media
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Nov 11, 2026
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