I am not the only one so here goes . I paid rogers 116plus in May -On May 3rd to be exact My daughter has access to my checking account because of my age and health so she paid that bill in may by transfering the money and sending it to Rogers for my tv use. then got overdue bill so paid it again at bank and have the statement . Still they are sending overdue payment now for over 266. I suggest rogers financial department be overhauled as they are not doing customer bills properly or are missing the payments. I set up automatic withdrawal and no action on their part. If company so big they can't handle payments then something has to be done.
Desired outcome: want them to correct bill and look into how payments are being handled maybe too many fingers in the pie. Also there are many more complaints on group chats. this is real problem and contacting rogers accounts they are just as confused
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