I cancelled my Rogers Tv and got confirmation on Jun 02 that my service would be cancelled effective Jun 2. On Fri Jun 5, I received an email from Rogers confirming that the equipment has been shipped to Rogers warehouse via FedEx. On Jun 18 Rogers acknowledged my complaint that the account is still opened and I questioned why. Today Jun 30 I see a billing for $183.00. Please explain why I am still charged. Please reverse this charge. It is unethical and immoral to make your customers jump through hoops.
Desired outcome: Please reverse the charges
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