I was double charged $56.50 for my July's bill.
On the same day, I paid the July bill myself using my debit card. However, I was also charged $56.50 on my credit card for the exact same bill, resulting in a double payment.
I have been trying to get in touch with your customer service to resolve this issue, but unfortunately, I have been unable to reach anyone, and it appears that this service is no longer available.
I am urgently requesting a refund of the duplicate $56.50 charge. Please have someone contact me as soon as possible to resolve this matter. If phone support is no longer available, please provide me with an active email address or another direct way to communicate with someone who can process the refund.
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