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Rogers Communications review: Request for assistance with security sensor issue

Nina Saeed of US

Apr 29, 2026 11:19 pm UTC

Verified customer

Featured review

Hi, unfortunately, I spent two and a half hours on hold with Rogers today. I called because the battery in a garage door sensor was weak, but when I tried to replace it, I realized a previous technician had glued the cover shut, so I couldn’t open it. I asked for a technician to help, but I was passed around between support teams and, after all that time, I just gave up. I’m really disappointed and frustrated.

Recommendation: Ensure no parts are sealed or blocked after technician visits

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834

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56%
Confidence score

Customer Service

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Pay As You Go

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Internet

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TV

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Home Phone

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Home Monitoring

+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

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Enterprise & Medium Business

40019

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Rogers Communications emails

RogersCommunityForums@rci.rogers.com

100%
Confidence score: 100%

Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

Rogers Communications social media
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Nov 11, 2026
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