Important for customers buying , I've had three items 1 Lithium battery with charger separated order which both didn't arrived home , states this items was sent from California to Wisconsin in 3 days marked on account as delivered , 2 Ecoflow Delta 2max For $287.13 wasn't delivered states that was delivered by UPS from China Aug 20 estimated delivery Sept 4 , for last Ecoflow Delta 3 pro for $376.57 July 15 -- Sept 10 from Hong Kong wasn't delivered but in my account appears Delivered , I'm requesting dispute investigation , The UPS told me that there was a problem on address and that it was a false tracking number , I dispute with my bank and denied the dispute for those charges , so I'm very upset and to let you know to request delivery confirmation due to that if you don't claim they will resell for triple amount in USA , Ecoflow delta2max are selling for over a thousand dollars , I'm requesting investigation and to aware the public of fraud without a Delivery sign or confirmation due to much fraud and they know what's in the package , I'm mad on this situation, be careful they can send the FBI home , I got cameras and the date of delivery I was outside with my neighbors as proof , at home they can ask that there wasn't an UPS parked all day of such delivery ,, my sincerely