eBay

SR# 1-[protected] - order number: [protected]
Delivered on Wed, Mar 24, 2021+ Show shipping details
OE Optional Style Front Lip (Urethane) Fits 01-02 Honda Accord 2dr
The seller was supposed to send me a return label and he never did. The case was open for a return and you guys in EBay closed it without resolving or sending the return label as stated you would do as this item description is wrong it does not fit the car model as the seller claims.
I applaud your lack of customer problem resolution skills and lack listening skills the problem

Opened an account as an extra platform for a new webshop. Building website + shopify + Amazon + adding and tuning several sm platforms took me about 6 weeks. It's time to add Ebay. Account is suspended (?)
Copy pasted 2 emails below.

I informed Ebay that I was buying and selling products from American and European suppliers. I never had an Ebay account before, never sold or bought on Ebay. Still now I am qualified as untrustful and the, legit and established, companies I buy from are qualified as a potential risk.

In particular the response from mr Trupti is flabbergasting. Outsourcing is one thing but for god's sake teach them democratic rule of law.

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Re: Account holds, restrictions, and suspensions SR# [protected]
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Hello,

Thank you for contacting eBay. My name is Trupti and I will be glad to assist you with your concern regarding the account being suspended from buying and selling activities.

I can understand that you are upset about the suspension placed on your account. I will explain you why this suspension was placed in the best possible way.

After reviewing your account, I could see that the reason for this is suspension was placed because we see potential risks involved in your buying activities. Building a trusted marketplace is our first priority. As such, we suspend any account that poses a risk to that trust.

I regret to inform you that this suspension is permanent. You will not be able to participate in any buying activities on eBay. In addition, any other accounts that you own, or that are associated with this account, will also be suspended.

While we understand that you may not agree with our decision not to grant your appeal, please understand that this decision is final and will not be reversed. So we've determined that it is in our mutual best interest to part ways.

I apologize for any inconvenience this may cause. I trust I have explained you everything to the best of my knowledge. Your understanding and cooperation is greatly appreciated in this situation.

Kind regards,

Trupti G.

eBay Customer Service
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Thank you for contacting eBay regarding restriction on your account.

Please don't worry as I will explain why the account is restricted and how you can lift it. To resolve this, I'll simply ask a few questions regarding your account information and activities.

You've done nothing wrong and have not been singled out — many sellers, from new members to titanium Power Sellers, have limits on the amount they can sell and are asked to confirm this same information. Please don't worry as this is just a part of your account confirmation. We confirm your contact information in an effort to maintain the security of your account and the security of our site.

For us to further review the account, please provide the answers to the following questions below:

1. What types of items do you want to sell on eBay (be specific with brands and what the items are other than your own produced product?

2. Where do you get the products that you plan to sell (be specific with names of your distributors and suppliers)?

3. How many items do you plan to list on the site?

4. What is the average price for the items you're selling?

5. What are the items that you are planning to purchase on the site?

6. What would be the mode of payment for your purchased items?

7. Do you have a verified PayPal account, could you be so kind to share your PayPal email ID?

We're hoping to get a response from you at the soonest possible time. Do not worry we would be happy to assist you whenever you need us.

Thank you for contacting eBay.

Kind regards,

Abhishek D.

eBay Customer Service

You told me I wo9uld have a refund[I have not had it- where is it?/ I at least need a [hone number

Someone fraudulently used my daughters debit card to make a purchase on ebay on 9/21/2020 for $103.34. My daughters name is Tammy Sell and I am her legal guardian. The debit card is through Tri- City Bank and has been canceled. I wasn't aware of the fraudulently charge until I spoke with the bank today. The cancelled debit card number is [protected]. Expiration was 05/24. I can be reached at [protected] and my name is Eleanore Mullins. My address is 11011 W. Copeland Ave, Hales Corners, Wisconsin, 53130. I d id not authorize the charge. Thank you, Eleanore Mullins

I have a store with ebay great feedback and great service. Due to the virus my performance level dropped from great to below standard. This was due to defect rate on being out of items beyond my control its a pandemic yet I was judged on this and also because I accidentally marked out of stock on a few items that buyers requested to cancel. Nevertheless, now I can't promote my store, I can't sell to overseas customers and ebay still gets their fees and charge me higher fees. This is not right and poor business. The ultimate judge is the public and I have 100 percent feedback for customers. EbaY HAS LOST THEIR WAY WITH THIS REDICULOUS NON THOUGHT OUT POLICY. I have been with ebay for 5 years and now seriously consider leaving for good. I am not happy with how I am being penalized during a pandemic when ebay states they support their sellers. I am very unhappy and have asked multiple times for ebay to assist with fixing my issues. No one seems to care. In the meantime I have lost sales continue to loose sales and continue to get charged higher fees. The seller performance does not evaluate the full picture at all. This policy will be the achilles heal of ebay because others like me 80 years old selling out of their basement will just stop selling and do a auctioneer. My feelings are conflicted with ebay. I even tried to lower my store to basic but now ebay says I will be charged additional fees. This is all about money and not people. Ironically, ebay is loosing money I have several large purchases of thousands of dollars on hold which helps ebay this is why its a stupid policy because no one wins. Customers loose sellers loose ebay looses and may ultimately loose my account for good. My name is Helen Krupp store Krupkake1

Martin Clark [protected]@gmail.com
complaint is against importarama (26965 ) and eBay for failing to take action.

Attaching Gmail response: "This request is closed"

"Closed due to inactivity" is unreasonable and probably unlawful, since eBay undertakes to resolve non-delivery of items. In this case, it seems the seller can basically do nothing and let the matter run out of time.

eBay to me 8:00 PM Thursday 20/5/2021

"It's closed due to inactivity, Martin
eBay
This request is closed
Hi Martin,
We closed this request since there's been no activity for 21 days.
You don't need to do anything else--we wanted to keep you updated.
See details
MENS WATERPROOF SKMEI DIGITAL SPORTS WATCH Gold Military Army Water Resistant 62
Order number: [protected]
Seller: importarama
Quantity: 1
Case #: [protected]
Case opened: 20 Apr 2021
Case closed: 20 May 2021
Email reference ID: [#b1efc80906244db397fba0a93bc1cc78#]

We don't check this mailbox, so please don't reply to this message. If you have a question, go to Help & Contact.

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on 05-18-2021 I purchased a Samsung S9 from this company Bobcat Wireless. I printed out the advrtisment of this product and it specifically unlocked for AT&T, T-Mobile, Sprint, and Verizon. The phone I received stated I needed the Imei number to activitate my new Cricket new card. I've had AT7T for the past 26 years. As I checked my purchase records this is the same company that I purchased a Samsung Note 9 on02/22/2021 in the amount of $294.38 from Bobcat wireless and the phone wouldn't power on after being charged for 4 hours, the phone was returned and the money was never refunded to my account. the most recent purchase in the amount of $273.78. I contacted the company early this morning @ [protected] and left a message I wanted a refund on the cellphone. it suddenly came to me that this was the same company I returned their phone but I never received my refund

Once upon a time Ebay was the place to go to sell and buy goods, but that's all been abandoned.

1. This company seems to fully endorse scalpers. They only care about their bottom line.
2. I even tried to purchase from these scalpers for a GPU since the market is not good. So they banned me.
3. They provided no customer support cause they really don't care about their consumers.

Ebay has become a company that only cares about their bottom line, provides no customer support, and has no morality. Supporting such a company is shame on you.

I purchased a flash drive for my Iphone.
It would not work.
I paid to ship back and assumed refund would follow.
Ebay sent email asking if refund occurred.
I checked, it did not.
Ebay said too bad, case closed.
I closed account.
Have had friends/neighbors with similar situations, my case was low cost.
Lesson learned.
I was lucky up to today.
I will not chance luck again.
I conduct business with reputable organizations.

I purchased this item august of 2020 and because of the pandemic gave them time to send the product. I have since tried many times to contact them, but there is no legitimate tel. no. I thought I was protected by using Paypal and ebay. and want either the product or my money back. The total amount I paid was 774.00 The address was 1773 Knights Ct. Naples, Fl 34112

The seller: golaago, sent this Anubus Egyptian Ancient God Biker Silver Amulet Ring to a 'neighbors' apartment.
Never produced any proof of that but stated that it is now listed as 'delivered.
He has offered all sorts of excuses and then suggested that I go to the neighboring apartment and knock on apartment doors then suggested that I did in fact receive it.
I checked with our fully staffed mail room who of course never received it.

the carburetor i bought for my oliver oc3 dozerr hit thr exa ust manifold. i shortened thr thorrtle sfaft and got it to bolt. now i turned on the gas and its leaking al over the new magnet o i boughtid like my money back on this abortion

A buyer bought a brand new item in a package, then claimed it didn't work right and demanded a refund. I hate place no returns on my item page but yet Ebay is forcing me to take the item back or the buyer can keep the item and they will take the money out of my account. This amounts to nothing more than a license to steal. I am not Walmart I am a private individual selling a garage sale item. If you're buying something at eBay you take your chances. But apparently not according to their "eBay guarantee" however they do sell a product protection plan, that nobody uses because of this. I will never use Ebay again.

If there are rules on how a buyer is protected by the means in which they pay for an item then there should be rules in place that prevent sellers from using any other mean to collect payment that eBay cannot guarantee. absolutely heartbreaking that they say they only protect buyers if they use certain payment services but allows sellers to use other methods. seems like they are allowing people to be scammed without care. How careless of a company that is publicly traded on the stock market.

My experience of getting my order lately are not good. I have not received 2 of the items I ordered. One you did refund my money. The other is still in the process of where I do not know. I asked for a refund today 4/27/2021 and their answer is they will get me the right tracking number. I sent conformation where they sent the first one to the wrong address Corona Ca. 92881. My address is 5900 Starboard Dr. Discovery Bay, Ca. 94505 not even close. It has been too long I need this fish food. Everything I order seems to be taking to long.
You can blame it on the Pandemic but it is pretty much over. I have sold things and the people are getting my items in 3 to 4 days. I ordered the fish food April 2, 2021 I think it has been long enough. I want the food.

Hello. I'm Latonya Chandler. I purchased an item on eBay from Suzho_25. It cost me $102.03. I didn't receive that item. I received 1 pair of too small women underwear. I was told by the seller that your company either switched my package out or someone stole it and sent the panties. Suzho_25 messaged that to me on eBay. I'm not the only one scammed

Unlike Amazon, Ebay's marketplace products and sellers have relatively few reviews and it's hard (sometimes impossible) to leave reviews on products we consumers buy or sellers we do business with. Over the past year, our family has found about half of the items we buy on Ebay don't satisfy their advertising pages' claims. Others arrive broken or with other obvious defects. Sellers typically try to get us to accept a partial refund instead of taking back their goods.

We discovered a lot of the problems were with overseas sellers so started restricting our search to US-only sellers. This didn't solve the problem because many overseas sellers use drop-shipping from US-based warehouses. Recently, we bought our fourth headphones set from an Ebay seller who within 48 hours of the headset being delivered requested a POSITIVE review from us. They claimed this helped their store grow. We politely let them know we couldn't do this because although the headset worked, the USB-C attachment did NOT.

Exactly one month to the day that we got the headset it failed. We contacted the seller but got three words back: "30 days returns." They refused to answer any further questions (we wanted to know if there was a warranty on the headphones...). So we tried to open a return with Ebay. The seller rejected it within minutes. Then we tried to leave a review about our experience. But Ebay CENSORED our review, taking it down immediately.

We've been trying to find out HOW to leave an honest, verifiable review so other shoppers like us understand 1) many of these electronic products have NO WARRANTY, so if they fail, the consumer has no recourse; 2) some sellers are requesting positive reviews immediately after product delivery before likely problems arise (skewing shoppers' expectations about quality and service of products and sellers); and 3) it appears we do NOT have 30-days to return defective electronics since this time period doesn't appear to include the transit time between ordering and delivery to consumers' homes. But no one from Ebay will return our contact requests with a VALID way to solve this issue. We were last told we needed to speak with an agent in the Defects Appeals Department, but the agent who told us this abruptly terminated our chat after promising to connect us with that department.

I have been caring for my wife for 3 years due to cancer related health issues and I just did not keep up with any eMails from eBay. I find out recently that my account was suspended because I did not provide some information. I chatted with a customer service rep (Briana) and she said I cannot reinstate my account! In today's digital age, I find that hard to believe! I'm sure all my past information is still stored somewhere and could be restored and reinstated now that I am able to turn my attention away from my wife and provide the information eBay has desperately needed. Please reinstate my account. jeffbecky1989 is the account name. My name is Jeff Winckler and my phone # [protected]

I have repeatedly attempted to get a refund on a pair of Fate Oakley sunglasses that have very damaged lenses not only with scratches but the lens coating is coming off and cloudy . The seller power.realize (134) refuses to issue a return . I have msg ebay several times and spoke to two representatives stil no help . Please advise me .
My email is [protected]@gmail.com
Phone [protected]
Thank you
Sincerely
Janet Greenberg

Hi my name is jose berenguel feb-15-2021 I ordered a silver barclet and never got it pulsera de plata 925 item number [protected] please I want to cancel it is taking to long I want my money back total 10.63 I will never order from this seller again thank you you can call me [protected]