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eBay stole $7 of my money 2 years ago. I sold an item and delivered it to the USA with proof of delivery. Ebay then created some fake situation with my login stating that it wasn't me who was logging into my ebay account and demanded all kinds of documents from me, such as my passport, my driver's license, my power and water bills etc. etc. Knowing that ebay has been sued for stalking its customers I refused to provide my private documents to ebay. Their support stated that even if I don't provide the docs to ebay I will still be paid the outstanding money (just under $7), but that has never happened and it's been almost 2 years since ebay kept my money.
Recommendation: Stay away from ebay!
eBay is sending these weird messages without providing their contact info how to contact them and using abbreviations such as "Whatapps" and "DM" with which I am not familiar with.
"E-Mail from WilliamCustomerService (View User Profile) to "me"
Tue, 25 Nov 2025
Hello, our goal is to always provide you with the best experience and to ensure your satisfaction. We would like to express our regret for the situation you are experiencing. In order for us to examine the issue in detail and provide you with support as soon as possible, can you please share your WhatsApp number, information about your situation via DM? We would like you to know that we value your feedback and are here to provide the best solution the supervisor"
Here's another one:
"Hello there, my name is Jamal from eBay customer support. I'm sorry to hear about your experience with us. Kindly DM your full name and active WhatsApp number for immediate assistance."
eBay just proves they're such a sc am.
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