Home Telecommunications Reliance Communications fake offers, double talk time!

Reliance Communications  -  fake offers, double talk time!

Author of the complaint
6:59 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

To those who are going on and on about Reliance's offer to double the talktime, in response to Airtel's amazingly low rates, here's a word of caution: After signing up with them, I could learn that the new rates and everything was a big sham. They don't give you double the talk time, they just add a few complementary minutes. The advertising is fraudulent!

AirtelCallHome at least delivered on its promises and is a much professional company.

I will any day stick to Airtel and not be lured by Reliance.

Add a comment
Aug 04, 2016 5:27 am

I have been using this calling card of one year - Recently I noticed calls are getting rounded off by an extra minute. When I checked with stop watch in parallel, I found their trick.

They start counting time the moment you get connected to 1800 number - if the call to india gets connected.

It is very difficult to catch this, unless you make multiple back to back calls - When I complained about this, they say I am wrong - and did not offer any reasoning when I provided facts.

Aug 24, 2008 8:12 am

I am having problems opening your webpage. I need to know how to charge my prepaid card. I would like to request your number so I can contact you. Thanks.

Nov 16, 2011 4:24 pm

The website never works! If it works, my credit card is always declined, that I have used for decades now...And if I call, it says wrong pin number while the same pin number lets you into the website..Nothing is right about the company!

Mar 18, 2011 8:58 am

i am one of the customer of reliance from last 7 years... but now i would like to disconnect this line... as every year
this company deduct my rs. through invalid reason, like a automatically activate caller tune...
recently they renew my sms pack of 19rs., then without inform me they deactivate my skim within 2 days...
so that because of they didnt inform me i had paid 0.50 paisa per msg & lost my 100rs. balance...when i did complain for that, they took 3 weeks to resolve & activate sms skim, b/w that duration one of their representative
misguide me that my skim is now reactivate so that i had send some more msg & i had charge 0.50 paisa per msg as
i was misguided by that after 3 weeks they activate my skim & next week again deduct 19rs.
for renew my sms pack...when i asked for my refund which i had lost in sms because of them now they clearly refused my complain and toled me that now we cannt give ur 150rs. back, just forget ur 150rs.
in short this company is totally fraud, which is only believe to cut customer's rs. & cheat their the customer.

Feb 14, 2011 8:54 am


Feb 14, 2011 8:48 am


Feb 01, 2011 10:20 am
Verified customer This comment was posted by a verified customer. Learn more

I am sunil
I am using reliance CDMA number ([protected])

On 31/01/2010 Rs.49 Deducted from my account
when on 01/02/2011
on morning when i check my account i found Rs. 49 has deducted from my account then immediate i have call on 198 to know why the money has deducted from my account
At 11.00 A.m i call on 198 and started my conversation to Mr. Rakesh they told that some combo pack activated in your account for that they charge Rs.49.
but i never request to approve to activate the service
they are making me fraud by deducting balance from my account then mr rakesh transfer the call to Abhinav, then abhinav transfer the call to shabana, same problem again, shabana transfer the call to her Tl to MR. parthav. the problem is a same when i ask to transfer the call the direct manager they say manager will call you back in before 1.30 pm on same dated.

i have wait but i diidnt recived the call partan has given me one number i.e. ([protected])
I again call on 198 at 2.30 Pm on same dated then Mis gudu recived the call, but sittl i didnt get proper response regards my balance.

So. sir please take a look of my problem and resolved it.

Thanking you

Aug 10, 2010 3:11 pm
Verified customer This comment was posted by a verified customer. Learn more

Using Calling card/other service for ISD((INDIA/UK/CANADA) calling? and not getting any extra(double) talk time... try this...
Login into the
Use Pramotion code:- 149700
Loged in today and get the benifit... get double talk value...enroll 20$ value get 40$ talk value...WOW what a offer...
very good sound quality, you will never be regret... after enrolling it... so go and get it...all number are toll free number you can enroll as many number in this...

Apr 18, 2010 11:40 am
Verified customer This comment was posted by a verified customer. Learn more

I have been having the same problem with Reliance of late with calls either not going through or calls dropping inspite of giving so many complaints. It looks like they are not bothered about customer service, as it is it takes a good 15-20 minutes to get thru their representative and frankly they too don't know what is happening. Reliance sucks, so much for the Ambani name.

Mar 30, 2010 2:35 am


The best service i found is pinlessworld.they charge only 1.6 cents per min to india.Its very nice service with good offers.Try pinlessworld every one will like it.this service has pinless dialing, speed dialing & many more.there is no hidden charges & validity. If you purchase below 15$ you will be charged 35cents but if you purchase more 15$ you will not be charged any thing extra.

There service is very clear. they provied what they promise? no cheatings

There rates to other countries are very cheaper then any other service.

They are providing service from canada @1.8cents per min to india

Check it out for more information

Aug 26, 2009 9:54 pm

Reliance is committing a fraud. I have been using their service for two years now, but last month when I called using their toll-free access number, they redirected my call via China. AT&T, my phone provider, sent me a huge bill because Reliance switched the toll-free access on particular days to direct to China (international call). My request for refund was denied by Reliance. Moreover the customer service guys flatly admitted that they cannot guarantee that their access number is truly toll-free or not.
This is clear fraud - they sell access to the toll-free number, and then redirect to China randomly so users (I in this instance) get slapped with huge international calling fees ON TOP of Reliance's own service charges.

Aug 01, 2009 5:35 pm

I’m actually confused with the mom and pop calling card players like Raza, All Voi, and even well known brands like Reliance India Call. It is acceptable when brands like raza,, all voi don’t deliver good service, but I can’t accept when reliance fails to keep up their commitment. Reliance sucks man!
Worst service that I have ever seen in my life, calls don’t get through and they don’t even have a single product that gives the flexibility in terms of validity to use at our own pace. Packs like 1 call pack, 2 days pack and 7 days pack don’t make sense at all. They want us exhaust the minutes within the deadline set by them as 1 call, 2 days and 7 days pack. This is bull ###! They want us to recharge frequently so that they can make money. Recently I made a mistake by recharging with 7 days pack; I’m desperately looking for a credible brand. Please suggest.

Dec 03, 2008 10:34 pm

Reliance india call calling cards are available in three countries USA, Canada and UK.

I will give you a brief description of the reliance india call available in USA

Reliance India Call has no hidden costs.
• No connection fees
• No disconnection fees/hang up fees
• No maintenance fee
• No communication fee
• No long talk fee
• 1 minute rounding
You pay a flat rate irrespective of which city you call or what number you call. Reliance India Call is being offered by Reliance Communications International Inc. It is a part of the Reliance Group, India's largest and most admired business house. Reliance is also India's largest mobile service provider and the most trusted telecom brand in India.

which is great as compared to other come and go cards which disappear in days of comming into the market.

I would say reliance India call (Reliance india call) is the best available and reliable card these days.

Aug 04, 2016 5:27 am

Yeah, i had this issue also but that seems to be resolved.have been using it for one year now and i get good voice quality, fast connections, and virtually zero call drops.i learnt that they slashed their effective calling rates this DIwali to about 5.9 cents/min and are also giving away 120 mins free talktime to all their customers.Makes sense to go for it.

Sep 11, 2008 7:57 pm

I have the same problem. It is extremely frustrating.

Sep 04, 2008 5:15 pm

Login into the to make International Phone Call…..

Use Promotion code:- 149700

Logged in today and get the benefit... get double talk value...enroll 10$ talk value get 20$ talk value...WOW what a offer...

very good sound quality, you will never be regret... After enrolling it... so go and get it...all Calling number are toll free number, you can enroll as many number as you want..
Refer this facility to your colleague or friend and get the 10$ free talk time…

Aug 25, 2008 7:00 pm

These are Indians...there are no bigger cheats than Indians in this world. what did you expect, losers?

Jul 13, 2008 9:04 pm

reliance just doesnt live up to the expectations of its big name . They actually suck big time in terms of customer service and they have a weird system where if your are not happy with the service you actually cannot cancel your account and get a refund. if you want to cancel their service you actually need to forfeit the balance in your account.

The system basically sucks and they never learn .. They suck big time in comparison to airtel india service..

They also seem to have a tug of war with BSNL and thus prevent any call to BSNL phones in india..

what a shame ...

Airtel india service is much better interms of service compared to reliance..

Mar 25, 2008 12:15 pm

reliance group is becoming one more EAST INDIA COMPANY.

all politicians are selling india part by part to reliance group

Mar 24, 2008 4:29 pm


I completely agree with the bitter experiences that has been posted by many of you and with the recent one by Rangarajan. Reliance CHEATS! No doubt. They have very polite custumer service, but it sucks, nothing gets done. I have lost several minutes ranging from 7 - 16 minutes. These bas&(*%&$ have several ways of cheating the customers, and one is losing talk time. I have signed up for airtel, and they have a better rate now. 6c to mobile and 7 c to landline. Bye bye to reeliance *(%^&**.

Mar 01, 2008 8:58 pm

Beware of the latest fraud that Reliance is hoisting on its customers! When you finish a call, many times, the call does not terminate on the Reliance side even if you have disconnected on your phone. Additional minutes continue to be charged. How you can find out about this is that you will get the message Account in Use when you immediately try to call again. I have had this experience 3 times in the last 2 days and an amount equivalent to 20 minutes of talk time has been deducted. I have provided Customer Service with call duration from my cell phone records and proved to them that even though my cell phone shows call disconnected, Reliance call records continued charging the call. I am yet to get this issue satisfactorily resolved. To safeguard yourself, check every time you disconnect whether you can make a follow on call and if you get Account in Use, they are continuing to deduct from your account.

Feb 22, 2008 8:05 pm

Reliance has a good history to cheat customers and make money... they are just running a rat race by listing companies and trying to become the richest in the world... they will do everything for that...

Jan 31, 2008 6:11 pm

I fully agree. This is just simply a fraud. The no-customer service is rude and useless. I am seriously thinking of filing a written complait with the FCC.

Jan 31, 2008 11:09 am

I have been using Reliance India call from 3 yrs.
1. Horrible customer servcie.
2. Dont keep up the promises.
3. I was registered in First Family USA feature in web site.
4. Redeemed points 1000 for 2 DVS (Guru in Oct 2nd week of 2007, APaharan in Dec 2007)
5. Talked to customer service 15 times. Just testing whether they will send my DVDS or not.
6. Every time I git same rely, first person forwarding to super visor. He tells me that issue has been forwarded to concern department and I will get my DVDs in 10 days. Same thing happened for 15 time.
&. I will kepp trying these guys and see whther they really send my DVDs or not.

STupid idots. I dont why Reliance run business when they cant adrress simple complaints.
Today I tried to log in to website, it never opened. Horrible Telecom aompany.

Jan 30, 2008 11:01 am

Yes - Trueroots from TATA is wondeful! Clean and honest like any TATA Company. Reliance are thieves! Dhirubhai was one and so are his children

Jan 30, 2008 10:39 am

I agree Reliance is a chor company! I subscribed to their auto-top facility and they totally consfused me by having offering various threshold amounts when the auto top-up triggers. It should have ideally been not more than 5 GBP but they have it until 200 GBP as the minimum threshold when the auto top-up is made. Tell me who in this freaking world would opt for 200 GBP as the minium threshold as the point when the credit card should be re-charged again. Their pricing is also very confusing like a dodgy garage calling card operator. However I tried Trueroots from TATA - which is really good in quality and not a chor company like Reliance!

Dec 09, 2007 6:48 am

There is always work around. Go fot the 10$ one multiple times and get recharged for 20 0r 30$... etc... I did the same... Its just working with the system... I think we should know all the tricks.

Nov 29, 2007 8:17 am

The movie download promo is a fraud to steal our money. They take either $3 or $6 from you if you refilled for either $15 or $20. It is interesting they take more away from you for the $20. refill. If it is a true promotion wouldn't they be GIVING you something instead of taking away our money? In addition to that, they do not even give you a choice to refill for $15 or $20 without taking the movie download option. What if you want to just charge $15 or $20 at the regular rate? You do not have any choice other than loosing money. I believe this is very fraudulent, misleading customers, and stealing our money. The customer rep was very rude with remarks like 'how can you be a fool to accept it at the prompt'? The prompt message is not very clear that they are giving you $12 or $14 back. I am done with this crooks.

Nov 10, 2007 7:24 am

Double Dhamaka Offer from Reliance India, it is shame on how they are cheating folks... the Federal Trade Commission should f**k these guys.

Nov 10, 2007 7:22 am

If you want to be cheated with misleading offers, subscribe to Reliance India Call! Amazing cheats at very low rates... What a company! Stealing money from poor middle class working families and becoming World's richest Indian! Shame on you! Extortionists...

Nov 10, 2007 7:18 am

RELIANCE INDIA CALL - Such ### service. Their offers are misleading, their reps are rude, their business practices are unethical and I could go on... should we subject ourselves to such treatment to save 7 cents/minute to call home to connect with our loved ones...

Nov 10, 2007 7:15 am

Talk about misleading advertising! Reliance India Call takes away the prize... I recharged my account and then they sprang a double dhamaka offer. I thought I am getting a movie download free! But guess, what they charged me for $20, gave me $14 of talk time and $6 for a freaking movie that does not even download. These ### should be banned from doing business in US. Fooling us like as we were born yesterday. And don't even get me started on dropped calls and minutes lost.

Nov 10, 2007 7:10 am

Reliance India Call Advertising is VERY MISLEADING. They should be dragged to court and SUED! They CHEAT their customers even after months of business with them. Very UNETHICAL!

Oct 22, 2007 7:03 am

I think Reliance traffic is the best in India. I am using Reliance CDMA Mobile for last 5 years. Only the problem I am facing now is Network Problem from last 1.5 years. Earlier It was very good. I think they need take care of the Network also. Then only Reliance would be number one CDMA and Mobile service in India.


Aug 04, 2016 5:27 am


I Agree, there seems to be some issue with the rounding thing I've been using reliance for last one year now... I used to think since the day they've dropped prices..their quality of calls & customer service has gone down considerably, but now they are resorting to such cheap tricks!

Reminds me of Reliance back home..just wish they don't become like them...but then its just a wish!

Sep 28, 2007 6:12 am

I was using this a/c to call India since 2006. Now I am unable to view my a/c in my computer . Today I had to ask one of my friend to put more money into my a/c by giving them all my personal information. If I have a number to ask about it, please let me know that.

Sep 14, 2007 1:54 pm

Login into the

Use Pramotion code:- 149700

Logged in today and get the benifit... get double talk value...enroll 10$,20$ talk value get 20$,40$ talk value...WOW what a offer...
very good sound quality, you will never be regret... after enrolling it... so go and get it...all Calling number are toll free number, you can enroll as many number as you want..

Aug 04, 2007 8:51 am

I am not able to call through Reliance Indian Call from my mobile. It just gives a ring& the call does not get connected. After 24 hours they send me 5 emails saying my autorecharge is deactivated& no word about rectifying the problem. Reliance technical support is a shame.

Jul 29, 2007 6:45 am

Reliance india call is a relief on hidden costs and other shams, lines are mostly available and the ease of charging, adding additional phones are convenient. No complaints with reliance.

Jul 27, 2007 8:01 pm

I am not a customer of Reliance but have since found out that charge are even lower than airtel for India and it does not even impose any tax.


Learn how the rating is calculated

464 complaints
169 resolved 295 unresolved

Reliance Communications contacts

(added by reviewer)
A Block, 2nd Floor, Reliance Communications Limited, DAKC, Kopar Khairane, India