Reliance Customer Carebarring the incoming n outgoing calls without notice of customer

S
This review was posted by
a verified customer
Verified customer

My mobile no. has been restricted from all services instead of all payments being done...... because of careless nature of the customer care, the customer has to bear the brunt of its ill effect..... please make it a make it a point to update the data everywhere....

Responses

  • Sk
    S.K. Pathak Nov 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have taken connection in the month of April 2007 and after given top up, my call rate was 19 ps local and 99 std. after that I have taken lifetime connection with the top up 880 and tariff was 99 ps STD and 19Ps local.

    Sir, before 1 month my tariff was raised to 99 ps local and Rs. 2.99 STD without any information .
    Sir,

    But the other connection tariff was less than me which they have taken at the same time and of the same type.

    Hence you are requested to look in to the matter carefully and solve the problem of the customer.

    0 Votes
  • Yu
    YUVRAJ MITTAL Dec 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    From last 10 days my broad band service are nt working due to some technical problem with the server so i request you to please send your technician as soon as possible.

    YUVRAJ MITTAL
    #2129, 22 C CHANDIGARH
    ACCOUNT NO: [protected]

    0 Votes
  • An
    Anagha Ajit Prabhune Dec 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have taken your CDMA internet connection but we cannot get range, what the use of it and after complaing, your people neglecting, what we will do?

    0 Votes
  • Dh
    DHANASEKARAN.B Dec 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    As in the matter of fact we are using almost four postpaid connections. Here we have some network problem saying that the call is faded or the call dropped for the last 6 months many complaints have been given to our local service provider and also to their chief but we had neither any action nor improvement in rectifying our problem.

    0 Votes
  • Ru
    Rupesh Mandal Jan 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    What the hell is this?..my phon is out of service since three days...thts more than enough....
    Coz of RIM..not able to talk with gfs..parnts...frnds....
    do tk care of my phone...pls....pls...please activate my service....

    0 Votes
  • An
    Anupam Jaishwal Jan 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Incoming and outgoing calls have been barred from my smart gsm no. i hav taken the connection recently. i have submitted all the necessary documents required for the new connection. i have contacted the sim provider many times, but he is also unable to do anything.

    0 Votes
  • Th
    thangavel Feb 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    very very worst performance in reliance.i put life long recharge,b4 put recharge the valid is ended upto nov '08 .after recharge 222 it is ended feb'16 o8 (plz note it after recharge the valid is decrease). i complaint so many times ,but no response from ur customer care.vat u do?.ur customer care told ur validity date is closed,so u put recharge,already i loss 222 R.S + 9 months validity,u not response properly means definetly i go to consumer court. from feb 2 onwards i call so many times to ur customer care,first time he(cust care) ur amount is not credited.second time he told u r not valid subscriber. i worried so much.plz activate my life long rchg.i have all proof about u send msg .(put recharge and enjoy life long incoming,after only i rechage)but now u tell u r not valid subsriber.plz activate soon.

    0 Votes
  • Ma
    manoj jain May 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    We complained on the no(*333) about the keypad problem of our reliance set {[protected]}. company's representative came after two days & advised to take set to classic customer care center.We took it to CLASSIC CUSTOMER CARE CARE CENTER, MODELTOWN, YAMUNANAGAR on 2 may. Then they said us to take it back on 3 may .when we recieved & operated it
    all the outgoing& incoming calls were blocked.

    Then we again complained to HEMANT SHARMA ON 3 MAY RELIANCE OFFICER OF CHANDIGARH&THEN THEY SAID THAT the incoming &outgoing will be started in 2-3 hrs. We are continuously making 4-5 CALLS DAILY. We have got 4 complaint no. . The set is not working till the date.WE ARE IN GREAT TROUBLE BECAUSE OF YOUR IGNORANCE

    What is your COMPANY's ATTITUDE toward the complaints of the CUSTOMER.

    Now I expect that you will take a STRICT ACTION against it.
    waiting for your POSITIVE REPLY.

    0 Votes
  • De
    deep kumar Aug 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sir, my balance of pripaid a/c has been gose in minus(-) without using any application or service and i can't accsec your helpline no.*333 and *369 kindly help me

    0 Votes
  • De
    deep kumar Aug 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sorry sir i forget to give you my mobile no. [protected] Deepkumar

    0 Votes
  • Ta
    tarunbanga Aug 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have facing a problem to a reliance custmor.his no is9316868236.he is doing calls to me and abusing. if u don, t take any action on furher i will inform it. on high fourm. i give a chance to trace this no. give me positive feed back

    0 Votes
  • Ay
    ayush awasthi Aug 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sir i had given my documents thrice to the different coustomercare offices but then too they r not activating my services.my phone number is [protected].kindly look into the matter seriously.if u don, t take any action on furher i will inform it. on high fourm. i give a chance to trace this no. give me positive feed back

    0 Votes
  • Ra
    rajesh kumar sinha Sep 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    kindly resume outgoing service of my cell no, [protected]

    0 Votes
  • Ka
    kamina Sep 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    worst services i ever seen . Reliance is Kutta Kamina

    0 Votes
  • Sr
    SRB Oct 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have a phone Model - Nokia 6235, So i want to know my mobile's RSN Number, which is misplaced by me.
    So please tell me as soon as possible.

    ThANKS

    0 Votes
  • Ra
    raman kumar Dec 01, 2008

    i was using 496 plan...my mob hav validity 15 days left.i want to continue with this plan...some one elese has been reacharged my nos 33 stv...i lose my old tarrief...but reliance custmer care not help in my problames...so i dont like to use reliance...reliance com chetting me... they dont care customer prob...so batter to use any other mob is batter than reliance...

    0 Votes
  • Mo
    MOHIT Feb 18, 2009

    DEAR
    MY OUTGOING IS NOT ACIVATE

    0 Votes
  • Di
    disappoint customer Jun 16, 2009

    We have taken coin box connection 2 years back. and last jan-09, disconnected that no. and surrenderd that and taken new connection.relience person said within 45 days we will get back 500/- deposited amt. But so far we have not received the amt. (5 months past)weekly once i am calling to that person, but no use.Relience worst service.

    1 Votes
  • Ri
    Ritesh Gupta Sep 20, 2009

    I am ritesh gupta from bilaspur chattisgarh .I have a rim prepaid no -[protected] from last three months my mobile balance is automaticaally goes in minus as no miss call alerts and no other value added service was running on it as i called to customer care no. what is the reason please do take care.


    Thanking you.
    Ritesh Gupta.
    Bilaspur(c.g)

    0 Votes
  • Bh
    bharat vikas parishad Sep 26, 2009

    Dear Customer Care


    We have reliance phone No.011-[protected] ( Model No.LSI 110) has no networking
    ( totally Dead). We have try to complaint you on (i) [protected] & ( ii) [protected] but customer care person suggested me dial for ii Number when I dial ii then told me for
    i number same has repeated 5 times. Nobody care & nobody taking responsibility nor given me number where I can make my complaint. It’s indicates your entire working system has been collapsed. When ever I am making payment of Rs. 2000/- per month.
    Your are requested to kindly depute some body to rectify this complaint, because our all phone related work is stopped.

    Ramesh Tiwari
    Bharat vikas Parishad
    Phone 011-[protected]

    0 Votes
  • Sa
    sarvanand Sep 28, 2009

    The customer care executives are so indecent and ill mannered. they dont understand the quaries and instead of solving the problem pass on comments to the customer and when the customer further stresses on the problem he is again harrased with obscene comments specially female complainants. and if the girl disconnects or replies back to the dirty talks outgoing of the phone is barred for no reason.


    sumitra
    chandigarh.

    0 Votes
  • Na
    nasib singh Nov 14, 2009

    i am yogesh sharma and i am taking a sim of rim gsm service ([protected]) on date 06-11-09
    than same day and same time i m recharging my num 48 rupees for 50 paise for all over india the shopkeper sa ys to me that your sceme will be start after 72 hour but sceme is not started even today i am so tired and i am not finding any solution and response from your side... pls take action and help me ...([protected]) from rudrapur in uttrakhand

    0 Votes
  • Na
    nasib singh Nov 14, 2009

    i am yogesh and i m taking a number [protected] from rudrapur in uttrakhand and same day i am paid the rupees 48 to start a scheme of 50 paise for all over india .the shopkeepr says to me that this scheme is activate in 72 hrs .but finaly the sceme is not activate even today .i am taking this num on 06/11/2009
    and today 14/11/2009 kindly take fast action and help me . yogesh sharma

    from rudrapur
    uttrakhand

    0 Votes
  • Md
    md sameem Nov 20, 2009

    I am md samim from delhi .I have a rim prepaid no -[protected] from last aprrox one yr. but some buddy want blocked my sim so i request first u tell him take all detail then do job, exple- recharge last, validity date etc,

    thanks
    md sameem

    0 Votes
  • Hs
    hs111 Jan 03, 2010

    (M)[protected]. I am now really frustrated with the service of Reliance. I received an sms from 52811 stating that my outgoing call facility has been barred, and immediately, I am unable to call anywhere, not even the customer care. Please urgently resolve the matter at the earliest and let me know.

    On dialling the customer care from another mobile, they told that they haven't received my documents and I need to submit my documents again. HOWEVER, the fact being that I already submitted the documents TWICE and still you want me to submit the documents again!!!

    I have important calls to attend and if you are unable to resolve and enable my outgoing facility, let me know urgently. I will leave Reliance services for good and buy another prepaid operator card.

    SMS received:
    "Dear Reliance customer, your outgoing call facility has been barred. Please contact Reliance customer care for assistance"
    (How the [censored] can I call customer care if my outgoing is barred??)


    I also had mailed separately repetitive gprs settings error and also for reliance broadband unsuccessful installation charges Rs. 500/- not refunded. But at priority, resolve the outgoing barred issue.


    Awaiting stringent and urgent action

    0 Votes
  • Na
    Narendra Chauhan Jan 04, 2010

    The package i had never subscribe for it and you guys had deducted my money and customer care people are not helping me.
    Ii have complaint number also that is [protected] and one guy is there his name is Swami and he told me that there was an technical error so that means problem was from your side and my number is [protected] this issue is not resolved from last 2 weeks.

    0 Votes
  • Pa
    PANKAJ BANDRAL Mar 14, 2010

    MY COMPLAIN NO [protected] PLEASE CHECK AND SOLVE PLEASE URGENTLY.

    0 Votes
  • Ra
    rajkishor parida Jun 18, 2010

    I have a phone Model - Nokia 6235, So i want to know my mobile's 9861786467Number, which is misplaced by me.
    So please tell me as soon as possible.

    ThANKS

    0 Votes
  • Ru
    Rudranarayan thwari Jul 29, 2010

    I unsubscrbe my caller before 3 days.i receve message that your callertune is unsub. But second day 10 rs. Charged to my acc. For caller tune. And today 30/07/10 agin 10 charged from my account.HOW while i don't subscribe tha caller tune.my acc. Balane refund to me. Now my no. Is. [protected].

    0 Votes

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