Ramada

Kenneth Major requesting credit for stay on 07/19/2019.
We found:
Bugs or droppings from a rat or mouse found under the sink where they store our towels. We used 2 towels. My wife was totally upset . She washed her face with a towel and dried off with one.
We checked into another hotel where she had to re-shower. This was totally unnerving for her.

Carpet nasty needs cleaning, we wore our slippers through out the night. It was sticky and you could tell it hadn't been cleaned in awhile.

Stayed only on night canceled the second.
The young lady stated they needed to review the attached photos before they could send a credit for the one night stay.

We sent an email to Trisha.ramada@yahoo.com
Didn't understand why we sent it to her personal email. Wanted to make sure the corporate office knew who was representing them.

This was really nasty.