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Ramada
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Ramada
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238 complaints
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J
6:37 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

4 night stay starting on 8/8/19. We stayed in Room 104 and had to wrestle with the door every time we used it. My sister is disabled and I had to open the door for her every time we used it because she could not. You had to throw your whole weight into it to get it to open. Also to lock the deadbolt at night you had to play with it for several minutes to...

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J
3:58 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I booked a Ramada near Denver for my family for the night of July 26, 2019-July 27, 2019. After checking in we realized that the rooms we were offered were not suitable for our family. We immediately looked for another hotel to stay in and left as soon as we had one booked. This hotel was so terrible we could not even stay the night. The room we were given...

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D
8:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

We stayed at Ramada Prague City Centre for 3 nights on 4-7 august 2019 . We had 3 rooms for me, my wife and our 5 daughters (305, 306, 307) and we paid for that 32, 045.50 czk (about 1, 300 euro) for 3 nights. Generally the hotel was nice, the staff were really good. But we had two events that made our staying very uncomfortable: 1. One of our rooms (305...

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N
11:57 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Hi, My name is Nidhi narula and my wedding was on July 10 at Ramada, Dehradun. We were provided one complimentary room which was checked in by giving ID to the hotel staff. My stuff was kept in that room, later around midnight, we were asked to change that complimentary room and were given another one instead of it. However, we were again asked to provide...

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C
11:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First when I got to the hotel. My room wasn't ready Me and my girlfriend were put into a different room until the next morning. They told us to come down to the desk in the morning and they'll give us a new room. The morning came and the room still wasn't ready so I went to the front desk more than one time and told them that we were leaving out and that...

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D
8:05 am EDT

Ramada - ramada darjeeling

Dear executive
I want to complain about ramada Darjeeling.i had some issues when I stayed at ramada Darjeeling when I stayed there on June 7 th but I am getting very poor response from the staff of ramada Darjeeling.i want to talk to the responsible person.i had asked for a parcel of 4 sandwiches so that we can have it on our way from Darjeeling to silliguri.however each box contained just half a portion of bread instead of full sandwich.i reported the same to mr kapil Arora n he apologised for the same n told me that he would refund the money but has not done that inspite of my repeated reminders.Acorrding to mr kapil it was there mistake and I want to know why my money is not refunded
Please contact me on [protected]
Dr Dharam Chandrani

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F
7:55 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

My husband and I decided this year we would do a road trip though some of the states this summer. Being from Canada we thought this would be a great way to vacation. While staying in Fort Pierre, SD on our way to Mt. Rushmore we booked a room online at the Ramada Inn in Keystone as it was close to Mt. Rushmore. We had made a mistake when doing so. It had...

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R
4:38 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

We were paying for swim pool n gym fee for the last two years @ annually Rs 24000+taxes / service. These services were since Ramada came into existence in Ajmer Rajasthan India. All of a sudden the gym services were unilaterally stopped. The swim services were not stopped. Then they hiked the fees to Rs 30000+taxes / service . I requested them to pay in...

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R
2:16 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Pins my daughter almost stepped on. Which I will not even go into how dangerous that is because someone couldn't even sweep. We had to change our sheets. Mopped our own floor because the front desk clerk gave me a extra towel to make a pathway. When your front desk clerk is embarrassed something is wrong. Absolutely disgusting!! I could go on but picture...

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D
12:22 am EDT
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Hello C. Gaetaram (manager at Ramada Hawthorne) My name is Darling Zamora, my phone number is [protected] and my email is [protected]@yahoo.com. I'm staying with my family tonight and have been very disappointed with the conditions of the rooms we were given. Today, I arrived to room 118 to a clogged toilet and no toilet paper in the bathroom. I...

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A
8:01 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

We Made a reservation online through wyndhamhotels.com 7/30/19 for the ramada in Shreveport, LA. We reserved a king deluxe room upon arriving they told us we only have double beds due to renovation i understood and accepted that and checked in farther.We got through and we were told the elevators do not work so we have to climb 4 floors to get to our room...

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C
12:00 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 7/28/19 my husband and two teenage kids checked into this location. I (mom/wife) had planned the family vacation but was unable to attend due to a family emergency. I made the reservations through Expedia.com for a three night stay. My family checked in at 2:58 p.m on Sunday 7/28 and I did not have a chance to speak with my husband until later that...

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H
11:03 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Room was dirty when i checked in bed was unmade and I had to clean and make the bed myself. I checked in Friday July 26th checked out July 28th. My name is Heather Saint. I would like my money back please. There was no remote to thw tv. You had to put the bar of soap under the drain in the bathtub for the water to go out. No cream or sugar for the coffee.

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W
12:28 am EDT

Ramada - motel stay at ramada quesnel bc

We were so disappointed with our recent 3 night stay that a bad review online simply isnt enough. If the Ramada chain is putting its name behind this location, your standards have seriously dropped. Our experience should have cost the equivalent to a hostel. So far below normal Ramada standards.

Pool and hot tub facilities: utterly disgusting. Dirt caked on the floor, lighting not working, hot tub timer jets not working so water not properly circulating and scum on top of water.
Room key had to be exchanged every day for a new one that worked.
Homeless diving in the dumpster 24/7. There was never a time we walked past the dumpster that there wasnt someone in it. Why isnt it locked to keep them away from your full parking lot (vehicle break ins are crimes of opportunity).
Room not cleaned every day.

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M
2:18 am EDT
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Reserved four rooms in Anchorage for multiple nights. Had to cancel stay due to state of rooms. Carpets were stained, white exterior bed sheet had stains, windows did not have screens and did not latch closed. The phone was missing upper buttons but still in the room. A prime example of furnishings in a room that are no longer functional but still in the...

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K
11:35 am EDT

Ramada - no customer services at all and no return call as promised

We have been staying at the Ramada Encore Hotel, Newcastle since 2014. I have always used a Wyndham Rewards Card and our rooms have either been booked under the name of Hicks or Edmonds using the Member No: 162894849F.

After our last visit in 2018 I checked and none of our points had been sent to have our points balance updated.

I rang Wyndham Rewards regarding this and I was informed I needed to contact the hotel. This I did and I was passed onto a Manager who took all my details. These included the dates of our stay since 2014, our hotel receipts and my contact details. To date not one person has had the courtesy to ring, which is totally unacceptable and completed incompetent.

I have rang Wyndham Rewards again today who still confirmed the same. There are still points outstanding but I was informed they would not be able to add these now.

I spoke to the General Manager of the Ramada Encore Newcastle and explained the situation. I was hoping for help, not rudeness and attitude which is all she was able to offer. I also explained that I had confirmed out dates as these were recorded in my diary and her colleague had taken all the details so the relevant points could be applied to this membership number. Her answer was - well you will just have to find the information again. I have already done this and I am not digging out my old diaries in my loft when the Ramada Encore Newcastle already have it.

I must admit we have never had a problem during our stay and plan to visit later this year. However, I did notice the poor star rating this hotel gets because of poor service. I am not surprised if the ethos of the management is to show incompetence, no regard to customers and to offer no customer service.

Wyndham Rewards also gave me the telephone number of Ramada Customer Services, but this number did not work. What on earth is going on with Ramada now?

Can you inform me how many points will be added and when as this may help with out next visit. That is the idea of your rewards isn't it?

Please rind me urgently - [protected].

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Update by Kim Hicks
Jul 24, 2019 11:40 am EDT

Can you advise when you will ring as this is URGENT!

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M
8:02 am EDT

Ramada - treatment to the staff in the hotel.

In Malaysia, Hotel Ramada Meridin Johor Bahru. This Hotel Manager is an indian woman, She doesn't qualify to be a manager, She treated all her staff badly. Until all the crew members there is working under pressure because of her.

I'm a guest from the hotel, I seeing an Indian woman always scolding the staff there, so i very curious who is she so i go ask one of the staff, he/she say is their manager.

I suggest that the headquarters should take action to do some improvement there.

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B
7:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ramada - getting someone to answer me and also to contact me back

I have been trying for over 2 weeks to arrange with the Ramada Hotel in Hadara, Israel, a "fun day" for me & my husband including breakfast, outdoor swimming pool, & use of spa facilities that is offered from my credit card company Leumi Card (a special deal) but to no avail. I've called & gotten no answer or left tons of messages with people or sent lots of emails.. But there is no one whatsoever to help me out with this simple request. The date that I wanted 19/7/19 (Friday) has come & gone. The next date 2/8/19 (also Friday) will also come & go at this rate.
Can you please, please help us.
We have never been to that hotel & our first impressions aren't very impressive at this point whatsoever.
Waiting to hear back from you asap.
Leah Ben-Yosef

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E
2:29 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My stay at the Ramada Centennial room 402 was horrible. The room was in disrepair. Holes in the walls, stains in the shower as well as the towels provided to shower and dry off at the pool, missing knobs t.v remotes and the lock on the door. The sink and shower were stopped up. I was never able to speak to management about my problems. Worst hotel EVER!!!

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P
6:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ramada - booking

Dear sir,

recently we have received the phone call from ramadaholidays on my cell.
he is offering your hotel "RAMADA UDAIPUR RESORT & SPA" for 3 nights & 4 days on 12499/- incl taxes with Brekfast, dinner, airport ransfer And site sines for 2 super delux room with 4 adult. and told me if you have pay through net backing or UPi then u will received 50% cashback within an hour,

let me know that is it relable or NOT ?

find below web addd & contact detail for that fellow.

URl : ramadaholidays.com
email :[protected]@ramadahoildays.com
contact no: [protected] and [protected]

request to Check & Confirm .

Request to take your further action accordingly.

Regards
Parag
[protected]

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Update by parag parikh
Jul 22, 2019 6:47 am EDT

Dear sir,
I am one of the tourist, we had stay at your hotel .
recently we have received the phone call from ramadaholidays on my cell. he told me ramadaholiays of part of ramada group and he is offering your hotel "RAMADA UDAIPUR RESORT & SPA" for 3 nights & 4 days on 12499/- incl taxes with Breakfast, dinner, airport transfer And site sins for 2 super deluxe room with 4 adult. and told me if you have pay through net banking or UPI then u will received 50% cashback within an hour,

let me know that is it reliable or NOT ?
find below web add & contact detail for that fellow.

URl : ramadaholidays.com
email :[email protected]
contact no: [protected] and [protected]

request to Check & Confirm .

Request to take your further action accordingly.

Regards
Parag
[protected]

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1800 946 476 1800 062 1218 More phone numbers
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