Wrong food giving to me and waited 27mins for it
Good morning we went to the Rally's store number 8155 on South Illinois Street Belleville Illinois 62220 We ordered our food which was for rally burgers with cheese and a chicken bite box with ranch got to the window and pain and was asked to pull forward which was no problem. They were working on a doordash person on the other side and when they got done...
Read full review of Checkers & Rally'sRally's meal deals, cheesecake sundae
The date is 03)14/2024. It is 2:42 AM. I made an U er Eats order from Rallys in St Louis Missouri. The store location is 305 N Vandeventer, St Louis, MO 63108. I ordered 2 Rally's Meal Deal. Which was supposed to include 2 rally burgers, which BOTH were made Totally Wrong. Got up charged 1$ for cheese on 1 of them, yet there was no cheese on either. The...
Read full review of Checkers & Rally'sRally's location at 1875 Barataria Blvd., Marrero, Louisiana 70072
I went to to the Rally's at 1875 Barataria Blvd. in Marrero, Louisiana tonight and was stuck in line for over 20 minutes. I could not leave the line because of vehicles in front and back of me. Finally, the truck in front of me left. I got to the the order station and then was told the the registers were down and could not place and order. I asked why an...
Read full review of Checkers & Rally'sIs Checkers & Rally's legit?
Checkers & Rally's earns 91% level of Trustworthiness
Perfect Trust Endorsement: Checkers & Rally's achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Checkers & Rally's. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Checkers & Rally's's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
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However ComplaintsBoard has detected that:
- While Checkers & Rally's has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 675 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Checkers & Rally's protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Checkers & Rally's. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Discontinue strawberry ice cream
The only reason why I ever went to this place was for their strawberry swirl ice cream. Come to find out that they no longer have that on their menu and went to chocolate instead. Okay fine it is what it is I just still can enjoy my funnel fries... NOT! They taste like melted plastic! Thanks for nothing! Nothing great about then now! We have enough burger chains already... hope they go out of buisness!
Claimed loss: 9.00
Desired outcome: Bring back strawberry ice cream soft serve
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Hair was in my food I had food poisoning
Two days ago I went to rallys on Monticello Ave I order a checker's and rally sandwich with bacon and fries on the sandwich I took 3 bites of the sandwich I found hair after the third bite next day I was feeling weak vomiting fever chills just in the bathroom 🤢🤢🤢🤢🤢 now today I still feel kind of nauseous just drink water I should of took pictures but I didn't I will never go back their eat their again
Read full review of Checkers & Rally'sService 3501 34th St N St Pete FL 33713 Location
I Have A Coupon For Free Any Size French Fries & I WANTED THE. ,I was placing an Order to receive the free French Fries,The Cashier Said The Register Shows I Used The Coupon Already and I Told Her There’s An Error,I Have Not Used The Coupon,She kept Repeating It Shows You Already Used It,So I Made A No Value Wasted Time Trip Wasted Gas AND WAS Unable
Complete My Order
Desired outcome: Replace My Order PLease THANK YOU
Don’t see my FREE BIRTHDAY ITEM OCT 6 THANK YOU
Computer Request MY FREE XLG FRENCH FRIES THANK YOU
Food
On 10/12/2023 at 7415 SR-54 W New Port Richey, FL 34653 United States I purchased a meal. After consuming about 3 hours later I was woken by stomach pain and got violently sick, vomiting and diarrhea. These symptoms persisted for about 12 hours. Obviously I was suffering from food poisoning. The time now is 3:41 and I still feel sick. Not happy to say the...
Read full review of Checkers & Rally'sProduct and service
Hello for the better part of the summer, many of the Checkers locations have not had ice cream across many of there locations here is just a small list
Checkers/Forest Park, Ga stated t
hat they no longer sell ice cream
Checkers/ Moreland avenue, Atlanta/No ice cream
Checkers/Westend area in Atlanta
No ice cream
This is ridiculous, now I live in Forest Park, Ga and have always went to Checker's and
Love Cheesecake Sundae,
Now: the chain Cookout have ice cream
Zestos have ice cream I have been going these two places since Checkers never have ice cream anymore
Desired outcome: Get this service back lots of money being lost
Missing food and disrespect
I walked up to Rallys at 3290 Bardstown road Louisville, Ky. I ordered my food around 6:22pm and had to change my whole order because they said they did not have many items I requested. When I left the store, I walked all the way home and checked my bag to eat, and I was missing one of my sandwiches. I am 9months pregnant and the walk is 20 minute walk one...
Read full review of Checkers & Rally'sManager
The Manager of Rally's on Preston Street at Bittersweet Shopping center I asked him how to use rewards to gett things and put rewards on my account, He didn't want to show me how and told me I didn't know what I was doing, Also at the Drive thru he walked in front of me like he was drinking or on something, Then after almost getting he he stood there and looked at me like it was my fault, Then he said something I couldn't hear and stared me down, You guys better watch whom your hiring if you still want people to buy there. He was very rude and acted strange.
Desired outcome: Train your staff and mke sure they are sober.
How I was handled!
I went to store #3902 on July 13,2023. I belive the manager name were Suzette, when I noticed the price that she charged me was not the same as it were on the menu. So I asked if she can give me the difference back. She said that she didn't know how to do that and that she can give me a full refund which I didn't really wanted a refund because I wanted...
Read full review of Checkers & Rally'sService
Placed an online order at the Rally’s at West 28th Street in Pine Bluff, Ar around 1am. I got there to pick it up no one came to the window even though there were two workers and a manager in plain view. Sat at the window for about 5 minutes before the worker came and asked me my name and sat there another 15-20 minutes before getting my order. I blowed my horn to get someone’s attention (after waiting so long) and could see that the manager had made a statement about me because the workers started laughing. I then waited another 5 minutes (no one came to window still) and I finally got my food (hopefully with no one’s body fluids in it). This is unacceptable service and I will not be returning there.
Desired outcome: Better service from management and employees
Not accepting valid coupons
I went to rallies on Vandyke in warren around 7:00pm on june 23 2023, I only have a short time for lunch, I had a coupon for a free Burger and the cashier said she wouldn't accept it. I asked to talk to the manager and she said that she was and her name was Ashley. She never asked to see the coupon just rejected it over the drive trough speaker. If you dont...
drive thru and entire team
Spent 35 mins waiting on "freshly cooked" for dinner since our water is still off, only to get home to this! THIS! This is still raw! My oldest son almost bit into this til he saw how flimsy it was and notified me! Shame Shame shame. Best believe I lost it and went back inside where the employees were freaking out over me. I threw the food on the counter...
Fish sandwich and apple pie. Rude said manager would not exchange food or give refund.
I purchased a fish sandwich and apple pie around 4:45 pm Sunday June 4th 2023 I was in a rush so I went inside because the drive thru was full. After making my purchase I headed to work as I was running behind schedule. I knew that possibly the fish wasn't fresh because of the quick turnaround, but after picking up the pie it felt soggy, I figured I would...
Read full review of Checkers & Rally'sIncorrect order ride staff
5/26/2023 12:19am check:410110 My wife and I came to this Rally's after placing an online order. Not only did we receive the wrong order with horrible customer service but once we realized that mistake wr tried to call, no answer. So we took the receipt back to the store just to be informed that they would do nothing about the incorrect and smashed order. Horrible service.
Milkshakes not available at norfolk VA Monticello location
I prepaid my order for two chicken sandwiches and two banana milkshakes, apon arriving at the location I was given my two chicken sandwiches and I was informed that they do not have milkshakes and was advised to contact customer service for a refund. Customer service advised me I would be contacted by someone in four business days. Unacceptable...you took my money now...I should have my refund now.
Customer service
My husband and I just left store #3078 with a receipt amount of $42.31. This is not the first or second time we’ve had issues at this particular store. At first we thought the bad customer service was due to the amount teenagers employed there. However, the horrible customer extended up to the adults as well. We were trying to let the cashier know we did not receive our rewards points.
Desired outcome: A district manager to give us a call to discuss the SITUATIONS. [protected]-3149
Service
5/10/23 my friend and I came into rally’s and sat down, he had bought a salad in Walmart and brought it with him to eat, I hadn’t decided what I wanted to order yet, the Manager and her bodyguard (partner) came to my table and proceeded to tell him you can’t bring outside food, she never asked if we were going to order food, which I did, she was very...
Read full review of Checkers & Rally'sMissing food items in the drive-through
I purchased food from the checkers on 377 566th street North Saint Petersburg FL 33710 store number 5332 my host was Jeremy however I did not receive a medium fry or a fried mushroom side with a ranch dip cup Everything else on my receipt was in order I was given the wrong bag of food to begin with I gave it back and I was handed another bag stating that it was the correct bag unfortunately it still was not the correct bag Also I tried to call the store number 5332 and theight people on the other end kept hanging up on me I know for sure that they are there and we're working and there is 3 employees at this time and not one person has answered the phone to take my complain I'm filing this complaint at 7:21 on April the 16th Sunday 2023 my order total came to 3865 I used a $50 bill and got $11.35 change it back my order was on April 16th 2023 at 6:56 PM Driver side 20097
Desired outcome: I would like to be given a coupon for the missing items
Overview of Checkers & Rally's complaint handling
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Checkers & Rally's contacts
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Checkers & Rally's phone numbers+1 (800) 800-8072+1 (800) 800-8072Click up if you have successfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone number 0 0 users reported that they have successfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone number Click up if you have UNsuccessfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone number 0 0 users reported that they have UNsuccessfully reached Checkers & Rally's by calling +1 (800) 800-8072 phone numberCustomer Service
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Checkers & Rally's emailsmobilecsr@checkers.com100%Confidence score: 100%Supportlegal@checkers.com98%Confidence score: 98%legal
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Checkers & Rally's headquarters4300 West Cypress St., Suite 600, Tampa, Florida, 33607, United States
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Checkers & Rally's social media
Most discussed Checkers & Rally's complaints
I am done with rally's for good!Recent comments about Checkers & Rally's company
Rally's managementOur Commitment
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