Checkers & Rally's reviews and complaints 1
View all 675 complaintsCheckers & Rally's - Service
5/10/23 my friend and I came into rally’s and sat down, he had bought a salad in Walmart and brought it with him to eat, I hadn’t decided what I wanted to order yet, the Manager and her bodyguard (partner) came to my table and proceeded to tell him you can’t bring outside food, she never asked if we were going to order food, which I did, she was very unprofessional and rude I told I would never come back here because she was rude, she said I don’t care. if this is representative of company standards I won’t go to any of the establishments, it doesn’t cost anything to ask before you assume, her bodyguard (partner) gave us dirty looks like we were scum, I feel that you should be able to enjoy your time eating, not stared down.
Desired outcome: Have a professional manger who has customer service experience and asks questions before assuming anything, you don’t have to rude to your customers.
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