Checkers & Rally's reviews and complaints 3
View all 677 complaintsCheckers & Rally's - Incorrect order ride staff
5/26/2023
12:19am
check:410110
My wife and I came to this Rally's after placing an online order. Not only did we receive the wrong order with horrible customer service but once we realized that mistake wr tried to call, no answer. So we took the receipt back to the store just to be informed that they would do nothing about the incorrect and smashed order. Horrible service.
Desired outcome: Would be nice to be refunded or replaced or at least something done about it
Checkers & Rally's - Customer Service
I stopped at Riley on New Circle Rd around 11pm tonight after picking my son up from work and they woman that was working the drive through was totally rude to me when she spoke to me as well as threatened to beat me up as she proceeded to walk out the side door to fight me..like literally. I was appalled and disgusted at such ignorance and lack of respect this lady had for another human being. This lady needs to be fired.
Desired outcome: Termination
Any person that holds a position that works with the public needs to know how to speak with customers whether they or right or wrong.
Checkers & Rally's - Drive thru order
We came thru for lunch couldn't here microphone good worker was rude yelled I said I'll be with you in a moment we ordered and got wrong order chilli cheese and onion to combos and a twisted strawberry cup. We got chilli dogs with ketchup no fries and half a cup of strawberry ice cream they were not getting along in store so I figured manager was not helping very busy my email [protected]@my. sullivan. edu
Desired outcome: Money back or food replacement
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