RaceTracstore transaction gone wrong

G
This review was posted by
a verified customer
Verified customer

August 4, 2017
Dear Racetrac Guest Relations:
I am contacting you about a transaction gone very wrong at your stone 5191 South Cobb, Marietta, GA 30080.
On July 19, 2017 @ 19150 I purchased $ 20 of fuel. The store clerk (young man with many tattoos) made an error with the transaction and I was only allowed to receive $ 15 of fuel. When I brought this issue to the store manager’s (Kendra) attention, she advised me that this $ 5.00 difference would be credited back to my bank account on 3 days which did not happen.
I returned to the same store on July 24, 2017 and spoke with the other store manager Stephine(?) and explained the issue. In addition, I purchased $19.77 of fuel that day to mark my bank statement between the transaction dates to demonstrate evidence that $ 5.00 had yet to be credited to my account.
If you will provide email contact to [protected]@bellsouth.net, I will forward documentation for your review.
Please accept this correspondence as my request for an investigation into this matter.
Regards,

store transaction gone wrong
store transaction gone wrong
store transaction gone wrong

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