RaceTrac
reviews and complaints

Your staff person caused harm to me by not treating me with respect. I’ve never felt so humiliated in my life. She has light brown skin and a tattoo on her neck.

I’m going to the press with this incident unless I hear from RaceTrac in the next 24 hours.

Your Race Trac Location for the incident is:

3630 Clairmont Rd

Atlanta, GA 30341

United States

The staff person did not have a name tag and she refused to give me her name when I requested it.

It is the most awful place to work, they expect more out of the employees than they do from themselves, constant double standards. Very petty, very childish behavior. Employees are treated horribly, they are worked 6-7 days a week sometimes multiple doubles a week without correct pay! If they take off for being sick even if the have a doctor's note it's counted against them. And they wonder why they can't keep good employees. There have been several times that I have been in the store and seen the General manager and the Assistant manager trying to secretly pass pills to each other, I have no idea what the pills could be but if they are trying to hide them it can't be good.

I am writing this because I am really pained by how I have been handled by Laura Morales over accusations of an incident that did not occur. I was contracted by focus of GA for the position of accounts payable associate and came to your offices on Tuesday 01/03/2023 at 8AM for orientation. On arrival, I met a receptionist who I explained to why I was there. I then proceeded and sat in the waiting area to be attended to. While waiting, I was also on phone trying to contact the agency for guidance. I then got details from my agency that my background had not cleared and I would have to wait till it clears to start the orientation. I thanked the lady at the reception and left. I didn't even get to meet Laura.. Later in the day I got a call from my agency telling me that Laura had said I had a run in with the receptionist and she wasn't going to go forward with me with the position. It really pains me because I had to resign from another job to take up this role and now I am rendered jobless over something that didn't happen. I didn't have any run in with the receptionist, I wasn't rude in any way to her and I am just surprised. Why does Laura have to dismiss me over hearsay from the receptionist without even hearing from me? Is this really how people should be treated because they are out there looking for jobs? Now she says the position is no longer needed anyway. Why this after I resigned from another job? I am seeking an audience so that no one else has to go through this. Not sure if this is the right forum but I hope to eventually get some hearing. I stand guided.

Regards,

Jeremiah.

I arrived to get coffee this morning, and the door was unlocked and people were inside. Someone who works there, and has red hair and a nose ring came out and told all of us we had to leave because she was the only one there. I have been going to race trac for years and have never heard of that. She was pretty rude to all of us. Something did not seem right about any of it. I have been to plenty of race tracs with one person working and never been told to leave for that reason

I come to the RaceTrac located at 702 S Belt Line Rd, Grand Prairie, TX 75050 at 11/24/2022 at 1:25 pm to buy buy some cup of ice and because I buy 8 cup of ice the shift manager and the co-manager argument because I got 9 cup of ice but I was tell them I pay for the product I take and they keep arguments and the shift against me on front of customer I think that is unprofessional if they don’t want some buy that much cup ice they should be put a sign what is the limits and solve the problem not arguments with a customer because I don’t work there and I don’t know they limite if no have writing they don’t have any right to tell me anything I am a consumer I don’t ask for free any product

They attitude are unprofessional I think they should be back to regular employees because don’t know have treat to a customer

The shift manager throwing the shopping bag to me and I think that is unprofessional too because doesn’t matter if the customer have right or not she should be professional with a customer and offer good customer services if have any questions please call me at [protected]

The store at Greenville and Stacy rd. Twice this month I have pulled in at 5:30 to 5:40 am pulled to the pump and headed in,only to find the store inside is not open and doors are locked. If your not open! shut the lights off and stop wasting peoples time by stopping in. This should be a easy fix check your inside sale for 5:30am 10/17/22 if your store should have been open your company is losing money.

9/17/22 4:30pm just left a race track the guy ahead of me wouldn’t go to the cashier woman brown hair w net dark glasses brown eyes and now I know why. I had 2 winning lottery tickets and she said only 1 was a winner. She flashed 2 tickets in front of me after she checked them. I am aware of scams like this where they keep the winning ticket and show you a random one that is a loser. I had told her I wanted tickets w the winnings instead she said she took it off my bill which I don’t even believe and did not offer me a receipt. She is a dummy. That’s why the guy ahead of me went to a different cashier. He knew and she needs supervision.

I paid the ten dollars today n I used credit. And I looked on my transaction and it says that 75.00 but I didn't take off 75 pre authorization dollars so please put my money back on my card please because I simply paid 10 dollars. I would love for you to put my money back on there. Please and thank you.

Rapid's my card name

time at 1:42 pre authorization

The location is 3674 NW Blitchton Rd, in ocala FL. At about 7:30pm , 08/12/22

I stop by the store on my way to work I utilize my loyalty points to buy myself a pizza. Because of how much money I spend at racetrack and I use the loyalty program I can get a free medium drink daily which is great.

But I get to the counter at the self check out and it says host is off line. I try to show the employees that there is a pizza in my cart. They say sorry there nothing that can be done its A Internet issue.

Not trying to get nobody in trouble I understand that we have issues but now there's a pizza that I put in the Box that I put my handle that would now be thrown away.

They did say I could get the drink, but im not understanding why they just did not give me the one slice of pizza. When they knew the issue. And When you claim points it tells you how long you have to use it I still was at 23 hours available to use it so that would show that I just cleaned it.

I did not leave rude I just left the pizza right there at the counter. But I feel that if they can see that I have the points and they know, That there's an Internet issue when that comes up. There was no tricky everything was visible. And you can't get loyalty points without buying things so that shows I'm a loyal customer.

Entered the store approx 9 ish on July 1, 1984. To buy the usual. A drink and a package of boiled eggs. A group of cashier were grouped up gossiping. With only 1 actual cashier working. After I paid for my items. No receipt was handed to me. I stated print out my receipt. The girl said no. Everytime I come in I'm always rude. So she refused to hand out the receipt. Then she stated "report me". So I brought in my cell phone and asked "why no receipt". She stated same response "because I'm always rude". Then the other girl responded "refuse service". I didn't know being a honest shopper by purchasing items. Exemplifies being rude. Strange reason why people show up at a job. To play work.

Went to your location at 3310 south cooper street in Arlington Texas. Once again I have had poor and rude service. Went in to buy gas cigarettes drinks. Will get to check out and ask for gas and get told no. I said ok why no get told pumps off line. So I was like so no debt or credit card can be used? Get told what part don't you understand we can no sell gas. I said will would be nice if you would put up sign stating this and or turn off the price of your gas. Get told not our problem and don't have to do that. I have filed another complaint with this store and still have not heard anything back from anyone. Not looking for hand outs or anything but this is just plain unacceptable. I don't like going to do this one cause always issues but was low on gas and would not make it to a different location. This is only race trac I have used that have issue after issues. From fountain drinks icee and ice cream machines constantly breaking down. To not have a stocked selection in bottled drinks.

On vacation in Sarasota/ Bradenton Florida. Stopped for coffee and to use restroom. Coffee was tar and neither bathroom worked. Wondering what employees use to go on an 8 hour shift?

2nd racetrac. NO gas pumps worked and no coffee.

Down the road...store was full of friends of employee so could not get to counter. Still no coffee. Plus was treated rudely for interrupting her conversation with friends.

Disgusted. Not happy at all. I usually love your stores. This area is just a mess for coming into your places.

Denise Hill

20390 NE 144th Place

Ft McCoy Florida 32134