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Petro Canada Complaints & Reviews

Petro Canada / sechelt bc

Bl
Sep 18, 2019

I have a issue with the store in Sechelt bc My partner and I are honest good people. We have run into financial difficulties from time to time so when we found out that the store here offers a up to 20$ loan system we really were appreciative of it. There was a few times we couldn't pay right on...

Petro Canada / improper service overfilling front tires

Ka
Jul 18, 2019

Sensor Light came on showing a tire was low.pulled in to full service Petro Canada. Asked for help.Employee felt front tires appeared low.Put air in both tires.I checked and advised sensor light still on.He then put more air in front tires.I noticed there was now a bulge in side wall.I...

Petro Canada / measurement issue

Za
Jul 02, 2019

Yesterday ( July 1st 2019)I visited Petro Canada gas station at 8980 Goreway Dr. BRAMPTON, ON L6TOC4 . I noticed this location is cheating customers by delivering less measurement of gas at pump stations. They dropped the price by offering 5 cents per liter lesser than other surroundings ga...

Petro Canada / car wash and manager of the station

Sa
Jun 28, 2019

Petro CanadaOn Thursday June 27th, 2019, I went to the ptero-canada station on 2444 Princess ST. in Kingston, Ontario for have my 2018 Rio Kia washed. Apparently, their old carwash machine does not function with light and modern small size car. At first attempt, while my car was on rail to move on...

Petro Canada / extremely rude and horrible attendant

Li
Jun 15, 2019

I have been a customer of petro Canada for over 25 years until last week. My station of choice was dalton and division streets in Kingston Ontario. After approximately four previous visits of being helped by a rude employee who simply looks at you without so much as saying a word, or by...

Petro Canada / obscene overcharging for gas.

Em
May 31, 2019

We have a visitor from the Czech Republic. She went two times to a Winnipeg petro-canada station on St. Marys Road in Winnipeg. Each time the bill was less than 50 dollars. She paid with Czech sourced Visa. When she checked back on her bank account, she found that in both cases she wa...

Petro Canada / cold starbucks caramel

Bo
May 13, 2019

Petro CanadaI went to Petro Canada gas station in this location 2500 Sheppard ave east (Sheppard and Victoria park ave.) Sunday 12th may at 5:15 PM and bought a Starbucks cold caramel and I found it expired. I told the cashier called Waleed and he asked me to change it but I found all of them in the...

Petro Canada / store at 5590 200 st, langley bc v3a1m5

Ke
Apr 30, 2019

Petro CanadaDear Sir/madam, A few years ago I submitted a complaint regarding your station located on 5590 200 Street Langley and nothing has improved. The landscaping at this business is in great need of professional help. As you can see by the attached pictures there are several dead bushes that have...

Petro Canada / employee

Po
Apr 29, 2019

Petro CanadaAnay Kumar Biswas, NRI fraud criminal, who is working in your organization as an employee, who has criminal charges in India. I am a victim of his crime, requesting you to take action against him. Lookout Circular is issued against him but he is hiding himself in Canada avoiding court and...

Petro Canada / printers never works to get a receipt at this petro canada

To
Apr 21, 2019

Petro CanadaWe have been customer over the last 10 years at this petro-canada . It's been now 2 years that each time we go we pay with our credit card petrol canada. We never go inside we always wait that we get a receipt from the machine outside. Over the last two years its seems there are never...

Petro Canada / waste management

Ta
Apr 19, 2019

Waste managment. Disposing of garbage. I am the neighbouring land owner who has to spend one month outta the year picking up litter that is all blown directly onto my land from the adjascent petro canada. There are mabey 2 garbage dispensaries for public use, and they are open. With no...

Petro Canada / car wash

Jo
Mar 30, 2019

I had just filled my vehicle up with $100 worth of gas, I asked the attendant for a basic car wash with my purchase, he absolutely refused to sell me a basic wash and tried to force me to purchase a 5 super wash, several times he tried to force this on me, I finally told him to just charge...

Petro Canada / carwash damaged my car

Ma
Mar 28, 2019

We are having an absolutely horrible time with one of your franchises and your customer service. My 81 year old mother was in town visiting, needed a car wash and asked my husband to bring her car to Petrocan to get it washed (my dad recently passed and she had never done car wash on her...

Petro Can Cardlock / fuel islands

Br
Mar 07, 2019

The condition of the the cardlock at the Crossfield Alberta location is to say the least"DISGUSTING"! I fueled there three times this week, only because it was convenient and I have to say, I have never seen a cardlock that filthy! It's not bad enough to be walking on ice on...

Petro-Canada Mobility / telephone - plan not implemented

Ed
Mar 04, 2019

I arranged to Have a telephone Servicfor a year and discovered that I could not, iphoned within two days and cancelled. Petro - canads returned my phone call and told me they would credit my crdit card [protected]. Autghorizing code was 01318z The airtime 100.00 gst 5.00 order detail...

Petro Canada / customer service

Ed
Mar 03, 2019

I have complained about customer service in petro canada's locations in oakville to petro canada's headquarter many times. Everytime they sent an email that they will take care of that and they never did and I believe they never will. I told them if you do not fix this terrible customer...

Petro Canada / car wash

Cg
Feb 23, 2019

I buy a seasons pass car wash every year and never had too many disappointing washes but this time everyone of my visits to this location has been bad ones. The brushes don't always work leaving half of the car unclean. The rinse cycle does not get all the soap washed off before the dryer...

Petro Canada / customer service

Lg
Jan 29, 2019

Monday Jan 28th 2019- my car broke down at this gas station at approximately 7:30am. I could not start it or do anything with it. Out of courtesy I told the lady in the kiosk that my car had broken down and that it is parked just at the side of the kiosk not at a pump. She proceeded to act...

Petro Canada / lotto tickets

Mc
Dec 30, 2018

Recently I bout a scratch ticket at the petro store at adialade and Fanshawe rd in London ont.i was lucky enough to win $100.00 .i ask them to cash my ticket and they refused to cash it, saying they did not have enough money.this was at 1 o'clock in the afternoon.they would not cash it.now...

Petro Canada / gas station services

He
Nov 16, 2018

Extremely Bad U-Haul Service at Tillsonburg Broadway St. location, November 17, 2018 pm. The proprietor demanded that a customer, a 65 year old senior citizen, lift and push the rented trailer, on its return, to his specific location putting the old man at risk and liability. This angered...

Petro Canada / gas station turned of pump early

Tn
Nov 06, 2018

The petro gas station in Milton (Main and Bronte) locked the pumps at 10:40pm. The hours posted are 11PM. This is very disappointing because I really needed fuel tonight. The pump said this pump is not available and the attendant wouldn't look up to turn the pump on. The website and door sign...

Petro Canada / contaminated fuel

Ba
Oct 25, 2018

Filled up at a Petro Canada station in Ottawa and shortly thereafter my car started running rough. I suspected water contamination but naively thought that the problem would resolve itself as the fuel was used up and replaced. Unfortunately it is not that easy. My Subaru dealer confirmed...

Petro Canada / theft

Sm
Oct 18, 2018

Petro CanadaOn and around 19:20 October 17, 2018 at the Clark Drive and Broadway location in Vancouver, BC, I was ripped off. I walked inside, spread $28 on the counter, requested a pack of John Player Special Blue and the remainder gas on pump two. I spoke deliberately, loudly, and clearly while...

Petro Canada / retail outlet

Wa
Oct 17, 2018

Your retail outlet at 587 Third Line in Oakville, Ontario is definitely one of the worst fuel stations that I have visited, and certainly one of the worst in over 40 years of driving. The pump printers seldom work, card readers don't work and there is virtual NEVER any fluid in the windshield...

Petro Canada / customer service

Jo
Oct 06, 2018

Recently, I visited petro canada gas station. It is at 450 dairy road west Mississauga. Worst customer service, I have ever faced in my life. I am using petro canada gas from last 5 year . Everytime i got pleasent service . I just asked to retailer to give something to scratch my lottery...

Petro Canada / mobility

Jo
Sep 30, 2018

So I have tried to call the support line and it hung up on me after 3 different attempts and with differing wait times... I only want to figure out why suddenly my internet on my phone will not open web pages any more and says connection problem even when I try chrome. I turn my data and...

Petro Canada / store petro canada king george hwy miramichi nb

Bl
Sep 25, 2018

Petro CanadaHello my name is Tara and I really need your help On sept 11 at apx 12 noon I went to the Petro Canada on king George hwy.I pumped gas and went in and went to go to the cooler to get a pop and slipped and fell on water that was on the floor..I smashed both my knees and pee my self I hit so...

Petro Canada / terrible service at full service station

Bo
Sep 23, 2018

I have been going to the full serve station at 176 golden drive, coquitlam, b.C. For years. Up until a couple of months ago the service was good. Today, september 23 2018 about 12 pm I was ignored for the third time in the past couple of months. I pulled up to the machine, popped my ga...

Petro Canada / service and pumps not accepting petro card

Ma
Sep 14, 2018

Attended Sept 6 and again on Sept 13 to 2900 Springs BL NW Medicine Hat, AB. Both visits the pumps were not accepting Petro points cards. I was not the only one inquiring. The employees I spoke to said...I don't know what to tell you. They are getting fixed. A week later...they are still...

Petro Canada / incident report

Bl
Sep 12, 2018

Yesterday at aprox. 12 pm I went to the petro canada at 713 king george hwy in miramichi nb.. I pumped 40$ in gas and went in to pay and get a pepsi.. When I went around the corner to go back to the cooler to get a pepsi and slipped on water that was pooled on the floor.. I smashed my head...

Petro Canada / propane

Ka
Sep 02, 2018

Hi, I would like to complain about one of the petro canada location at Brtinnaia / creditview intersection in Mississauga. I went there to buy the propane tank but i was given a empty tank and charged for full tank. I immediately went back to the station literally after 10 minuets to return the tank because it was empty but they refused to return it.

Petro Canada / price of air

Or
Sep 02, 2018

Am I the only one insulted about the pricing of AIR? I find it very insulting that we have to pay for air, which, in my opinion, should be a FREE service, considering price of gas and all the products they sell in store. It's even more insulting that it costs 1.50$ to do so. The vacuum, on...

Petro Canada / commercial

Je
Aug 30, 2018

Hello, I'm complaning about another Petro Canada commercial that discriminated against Quebec. The commercial about the guy paying for gas in Montreal. Everyone on Montreal island speaks English. Who ever made that commercial doesn't know anything about Quebec. The commercial bothers me...

Petro Canada / gas station

Ca
Jul 27, 2018

I went into the gas bar to purchase 3 gift cards and the person at the cash asked me if I bought gas. I sai "no, just these gift cards". She continued to ask me "then who got gas at pump 10". I continued to tell her I didn't get gas. It got to the point I just left the store. There were...

Petro Canada / customer service

Xa
Jul 20, 2018

Petro Canada, 292 Rideau, Ottawa Ontario. I entered the store, and picked up a can of coke, and king-size can of Orange Crush. When I paid, I used a 20$ bill, because it was the only denomination I had. He asked me something which I didn't quite understand. I believed he was asking what sort...

Petro Canada / washroom

Sa
Jul 02, 2018

Today the July 2, 2018 at about 7.25 pm I got a gas worth C$ 35.00 (Receipt # [protected]) from Petro Canada 4624 Valiant Dr NW Calgary. I needed to go to washroom. When I approched the clerk, he told me that washroom is out of service. This was not a big problem if it happened for the first...

Petro Canada / gas pricing

Ma
Jun 12, 2018

Twice as I've started pumping gas at a particular Petro-Can station within the last few weeks, the price was rolled up as I was pumping. Is this even legal? This station raises and lowers its prices sometimes two to three times per day. Today - June 12/2018 at 4:00 pm, they had their price...

Petro Canada / gas station employee

Je
May 04, 2018

I have been buying cigarettes from the Petro Canada at 9550 Yonge St., Richmond Hill, Toronto for like 8 months, everybody knows me there and I have shown my age. There is a East Asian/Chinese woman there named Chuan last two times I went there, she asking for ID, I show her my temporary...

Petro Canada / car wash

Ke
Apr 25, 2018

Petro CanadaI went through the Petro Canada Car wash 8 th st and Cumberland in Dadkatoon on Tuesday April 24 at approx 5 pm. I took the mid cost wash. During the procedure I heard banging during the foam wash part. I thought it might have scratched me sun roof. As a result I looked at right after. I...

Petro Canada / the employee

Ga
Apr 04, 2018

Petro CanadaIm complaining about your employee at Petro Canada gas station I put gas and went inside to pay and I also got a coffee I always do buy coffee from there every time the coffee is cold not fresh many times wanted to say something about it but had no time this time I told the employee who...