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SUBMIT A COMPLAINT

Pure Gold Jewellers Customer Care Service

14 Reviews

Pure Gold Jewellers

40th floor, Platinum Tower, Cluster I-2, JLT
Dubai
United Arab Emirates

Customer Support Phone Numbers

+971 527 956 414(Abu Dhabi Mall) 5 4
+971 527 952 730(Gold Centre 'B', Dubai) 2 0
+971 527 954 131(New Gold Souk, Dubai) 4 0
+971 527 954 622(Deira City Centre - A, Dubai) 2 0
+971 527 954 093(Meena Bazaar, Dubai) 1 0
+971 527 952 904(Souk Madinat Jum, Dubai) 1 0
+971 527 953 782(Mercato, Dubai) 1 0
+971 527 954 069(Mall Of Emirates (D), Dubai) 1 0
+971 527 953 961(Mall Of Emirates (G), Dubai) 1 0
+971 527 954 703(Dubai Festival City, Dubai) 1 0
+971 527 954 372(Dubai Mall, Dubai) 1 0
+971 527 954 678(Mirdiff City Center, Dubai) 2 0
+971 527 954 480(Karama Centre, Dubai) 3 0
+971 527 953 728(City Center Shindagha, Dubai) 1 0
+971 527 957 128(Sahara Centre, Sharjah) 2 0
+971 527 956 718(Sahara Centre Kiosk, Sharjah) 1 0
+971 527 957 146(Mega Mall, Sharjah) 3 0
+971 527 957 163(Sharjah City Centre, Sharjah) 1 1
+971 527 952 730(Gold Centre 'A', Dubai) 2 0
+971 527 956 046(Abu Dhabi Mall Kiosk, Abu Dhabi) 1 0
+971 527 955 482(Marina Mall, Abu Dhabi) 1 0
+971 527 955 401(Al Wadha Mall, Al Wadha) 2 1
+971 527 956 387(Deerfields Townsquare, Abu Dhabi) 1 0
+971 527 956 634(Hamdan A, Abu Dhabi) 1 0
+971 24 456 448(Hamdan Street B, Abu Dhabi) 1 0
+971 25 581 828(Shangri- La (Qab), Abu Dhabi) 1 0
+971 26 670 533(Khalidiya Mall, Khalidiya) 1 0
+971 25 832 154(Bawabat Al Sharq Mall, Abu Dhabi) 1 0
+971 26 674 178(Dalma Mall, Abu Dhabi) 1 0
+971 72 434 383(Al Hamra Mall, Rak) 2 0
+971 92 236 500(Fujairah City Centre, Fujairah) 1 0
+971 42 387 508(Al Qusais, Dubai) 1 0
+971 42 826 388(Burjuman Mall, Dubai) 1 0
+971 527 957 320(Deira City Centre - B, Dubai) 3 0
+973 17 276 406(Bahrain City Centre, Bahrain) 2 1
Abu Dhabi Mall
Shop 11, Abu Dhabi Mall, Nadisiya A.d., Abu Dhabi, Abu Dhabi
 
Gold Centre 'B'
Shop G17,18, 67, 78 Gold Center Bldg, Deira, Dubai
 
New Gold Souk
Shop S01, Building R157, Al Ras – Deira, Dubai
 
Deira City Centre - A
Shop Gc002, First Floor, Deira City Centre, Deira, Dubai
 
Meena Bazaar
Shop 1,2,3,4 Meena Bazaar, Al Fahidi, Bur Dubai, Dubai

Souk Madinat Jum
Shop 101, 102 Smj, Jumeirah, Dubai

Mercato
Shop 4, Porto Vecchio Village Mercato, Jumeirah, Dubai

Mall Of Emirates (D)
Shop B03A, G/F Moe A , Opposite Of Carrefour, S.zayed Rd, Dubai
 
Mall Of Emirates (G)
Shop B28A, G/F Moe B, S.zayed Rd, Dubai
 
Dubai Festival City
Unit № Rc002, 1st Floor, Dubai Festival City, Deira, Dubai
 
Dubai Mall
Unit № Gs198 (New Store), Dubai Mall, Dubai
 
Mirdiff City Center
Unit № D012, G/F, Mirdiff City Center, Mirdiff, Dubai

Karama Centre
Shop 15 Karama Centre, Kuwait St, Karam, Dubai
 
City Center Shindagha
Unit № 16, Ground Floor City Centre Shindagha, Gubaiba, Bur Dubai
Dubai
 
Sahara Centre
Shop 140B, Sahara Center, Sharjah
 
Sahara Centre Kiosk
Kiosk In Place Of Paese, Ground Floor Sahara Centre, Sharjah
 
Mega Mall
Shop G04, G05, Megamall, Sharjah

Sharjah City Centre
Shop U41A, First Floor Sharjah City Centre, Sharjah
 
Gold Centre 'A'
Shop 45, 46 Gold Center Bldg – Deira, Dubai

Abu Dhabi Mall Kiosk
Kiosk № N2, Abu Dhabi Mall, Abu Dhabi
 
Marina Mall
Shop Gp5, G/F, Marina Mall (Phase Ii)A.d., Abu Dhabi

Al Wadha Mall
Shop Gf-119, G/F, Al Wahda Mall, Al Wahda

Deerfields Townsquare
Shop 240-Hypermarket Level, Deerfields Townsquare Shopping Centre
Abu Dhabi

Rolla Store
Unit 1 And 2 At Rolla Meydan Bldg, Rolla St.sharjah Uae, Sharjah

Hamdan A
Shop № 13 And 14, Al Hallami Cntr Hamdan St., Abu Dhabi, Hamdan 
 
Hamdan Street B
Unit № Oby 2-3, Hamdan Street, Abu Dhabi, Hamdan 
 
Shangri- La (Qab)
Shop № F16, Qaryat Al Beri, Shangri- La, Abu Dhabi, Abu Dhabi

Khalidiya Mall
Shop № 164 Khalidiya Mall, Abu Dhabi, Khalidiya

Bawabat Al Sharq Mall
Shop № Ra 006, Bawabat Al Sharq, Abu Dhabi
 
Dalma Mall
Ff025A, Dalma Mall, Musaffah Abu Dhabi

Al Ain Mall
Shop S57, Al Ain Mall, Al Ain
 
Al Hamra Mall
Shop № Gf-54, Al Hamra Mall, Rak

Manar Mall
Unit № Gf 55 Ground Floor Manar Mall Phase 2, Rak

Fujairah City Centre
Shop № G030, Fujairah City Centre, Fujairah

Al Qusais
Shop № 11, Bin Lootah Building, Al Qusais, Dubai
 
Burjuman Mall
1st Floor, Burjuman Center, Dubai
 
Deira City Centre - B
Deira, Dubai, United Arab Emirates 

Bahrain City Centre
T23, 1st Floor, Bahrain, Bahrain
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Pure Gold Jewellers Complaints & Reviews

Pure Gold Jewellers — gold ring

Pure Gold JewellersI buy a gold ring from your duty free Abu Dhabi shop but I think it was not up to the market or any other rate around the world. I was surprised when I check online the rate . I was in a hurry to caught my next flight. So I don't realized because I believe in the duty free shops in...

Jewelry & Watches  · Nov 05, 2019

Pure Gold Jewellers — false advertising

Pure Gold JewellersI purchased a ring on 05th October, and noticed after I parted with the payment, that there was an offer advertised for free pearl necklace, and 250 dirham voucher with your purchase. I was told when I queried this that the 250 credit was only with gold purchases, and the only pearl...

Jewelry & Watches  · Oct 05, 2019

Pure Gold Jewellers — diamond bracelet

Pure Gold JewellersHi there On the 7th September I purchased a Diamond tennis bracelet from your store at the Gold Souk in Dubai (see attached documentation). I dealt with a man whom was the store manager I believe whom said he had worked there for a very long time. I was assured that what I purchased was of...

Jewelry & Watches  · Sep 25, 2019

Pure Gold Jewellers — unavailability of receipt copy

Pure Gold JewellersDear Team, I have been trying to get a receipt for my ring that was purchased from pure gold Kiosk in Sahara Center. It's been over a month since I've contacted your Sahara branch. They refuse to get back to me on the same. Attached is a picture of the ring and the certificate for the...

Jewelry & Watches  · Jun 30, 2019

Pure Gold Jewellers — rude indian staff

i was in the store of puregold city center suhar yesterday the indian guy assist me...im looking for diamond ring because my sister in defferent country want to buy a ring so i was the one to look and buy my sister will send money to pay... so after the indian assist me and my sister in...

Jewelry & Watches  · Apr 04, 2019

Pure Gold Jewellers — service and behavior of the sales person in dubai mall branch

Dear M/s Puregold, Good Day. I am writing to complain my experience about the service and the quality of your product in Dubai Mall Branch. First of all, i want to give a highlight in this complain to the behavior of one of your Sales person named "Adel" for being rude and raising hi...

1 comments Jewelry & Watches  · Nov 24, 2018

Pure Gold Jewellers — purchased gold chain - pure gold charged extremely high

Hi, I purchased a gold chain and a ring from Abu Dhabi Airport's Pure Gold store. They charged me ~700 Dirhams ($200) more than what the gold costs. After repeated emails to customercare, there is no response from the company. Very unprofessional experience and I feel cheated.Never buy gold...

Highlands Ranch Jewelry & Watches  · Jun 08, 2018

Pure Gold Jewellers — purchase online

I ordered online and received my order of a pendant theres a promo only if u order you will receive a chainwith pearl and diamond. As i received it im so dissappointed that it is only a big pearl and silver chain it is different on the said promotion online. Please call me im in dubai or...

Employees  · May 16, 2018

Pure Gold Jewellers — guest experience in the store

Dear team, My wife visited the store in mirdif city centre on 2/5/2018 and was insulted by one of the staff called Dina and the manager called Amr who stood there asking her what she did with her ring and if it was gold or not. Frankly the staff don't have the right to ask if it is gold or...

Employees  · May 11, 2018

Pure Gold Jewellers — for diamond and gold products

Pure Gold JewellersHello this is Santhosh from sharjah rolla pure gold jewellers. 04.05.2018 I purchased a diamond jevels with the amount of Aed 1.304.45 worth. At the same time sales executive Mr.tamal assured for exchanging the products of the same value with in 30 days. For the reason I need some changes in...

Jewelry & Watches  · May 05, 2018

Pure Gold Jewellers — puregold al hamra mall

I bought gold and gave them for repair at the same time but they say they do not have any jewelry and they gave it to me which I don't even have it nor the reset just the ID card of the dimond and it cost 2, 662dhs on 32/2/2018 and when i call them bcak they say we will talk to u at 2 min...

Jewelry & Watches  · Apr 13, 2018

Pure Gold Jewellers — hiring issues

Hello Sir/Mam, My name is Himanshu Kaushik, i got an interview call from your Head office in JLT cluster I in Dubai, UAE on 5th March 2018 and Mr Huzefa( General Manager- HR) took my interview after some days i received a call from their HR Department( Ms Rachana) that i got selected in your...

Jewelry & Watches  · Mar 25, 2018

Pure Gold Jewellers — a gold chain

Pure Gold JewellersHello, I bought a gold chain from your one of the outlets at Changi airport Singapore a couple of months back. I have attached the details regarding the same( the last credit card transaction in Singapore). I am extremely disappointed with the fact that the gold chain has manufacturing...

Jewelry & Watches  · Dec 26, 2017

Abu Dhabi duty free pure gold jewellers — Charged incorrectly for a prouduct

Hi, I brought a 20g gold bar, at abu dhabi duty free pure gold shop. The sales man told me he was charging me the international rate off gold at todays rate i.e the 15/04/13. The gold bar was sold to me at £870, he did ask for 886 as i didnt hv change he sold it for 870. Looking...

4 comments Manchester Clothing, Shoes & Acc  · Apr 26, 2013