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Cash4Gold Holdings Customer Service

42 Reviews

Cash4Gold Holdings, LLC

8280 Willow Oaks Corporate Drive, Ste 500
United States - 22031-4515

Customer Support Phone Numbers

Mon9:00 AM - 4:30 PM
Tue9:00 AM - 4:30 PM
Wed9:00 AM - 4:30 PM
Thu9:00 AM - 4:30 PM
Fri9:00 AM - 4:30 PM
Postal Address 
P.O. Box 268090, Weston, FL 33326

Cash4Gold Holdings Complaints & Reviews

Cash4Gold / want my package back!!!

Sherrie Shatley on Jun 12, 2017

On or about mid-march of 2017, I entrusted my gold, silver n diamond ring to cash4gold for a reasonable amt cash offer. As I had used this service once before, years ago, had been satisfied with the results (Cash). After no response by april 14, I inquired of the company as to why. The...

Cash4Gold / never recived money or jewely back

harriet dsouza on Jul 27, 2012

i sent gold jewelry to cash4gold in pompano beach Florida, i spoke to a lady and she said the at they received my package and the at she quoted me a price and told me my check was on its way and i should get it on Tues of thee 17the of July 2012 or on wed 18the July 2012 and on thee 20the...

Cash4Gold / don't use them

Angie on Nov 29, 2011

I sent jewelry including a 14k bracelet my grandmother had brought me from Spain. It alone was over 1 0z as well 2 other bracelets, 2 rings, and 2 charms. I received a check for $157.87. I want my jewerly back! There is a strict 10day return policy.. Mail delivery was almost stopped...

Cash4Gold / their assessment of content golf

Joan La Course on Mar 15, 2011

I sent them 2 packages full of gold. One of its contents was a 14K solid gold pair of XO earings that I paid 150 or more than 10 years ago Also sent 2 Mosonic rings that were 14K as well Remaining contents were full of cufflinks, stick pins, tie holders, from my newly deceased husband. their were...

Cash4Gold / scam alert: beware the golden fleece

taylor on Feb 25, 2011

The TV commercials promise quick money for your unwanted jewelry—a tempting offer, what with the rising price of gold in recent years. But mounting allegations of pitiful payments, ignored return guarantees and other deceptive and unfair practices mean that your attempts to sell...

Cash4Gold Holdings / scam

Laura A Jones on Jan 19, 2011

IT'S A SCAM!!! I gathered all my old gold jewlery, 13 pieces. Mailed them in a envelope that i was told was insured. Two days later i found all this negative information on the internet about cash 4 gold. Four weeks later i was living the nightmare stories i read on the internet. The...

Cash4Gold / rip-off

I sent off close to 20 grams of gold to Cash4Gold and recieved a check for $40. I was not satisfied so I decided to send the check back and get my gold. I had to ship the check to Europe and they only gave me three days to return the check so I had to pay $20 for overnight shipping to...

cash 4 / rip-off

I saw their commercial and sent my 24ct gold chain. It is now October 1 2010. I had sent my item in their postage packet in in may and as todays date they still cannot find my item. They told me to fiule an insurance claim with their insurance carrier but that is only if the item is lost in...

Cash-for-Gold- / rip off

- Sent package of gold, (2 wedding band, 1 gold ring and 1 silver ring) arrived by tracking Canada Post Aug. 25/10 -Received cheque Sept. 2/10, $75. -Advised Cash-for-gold by email not happy with amount please return gold. received e mail from company stating a costumer service rep would...

Cash4Gold / did not return my jewelry and did not get paid...

Last year I decided to be stupid enough to trust the company and mailed my jewelry to this company. I never got paid and claimed my jewelry back and they said that I needed to return my check in order for them to return my items. How am i going to return something I never got. I am sure...

Cash 4 Gold / They have not sent my money for my gold I sent to them

I sent my old gold rings, white gold rings, and earrings to cash 4 gold and it has not been 5 weeks since I have sent them. They say once they get my package with in 24 hours I will get my check for them. That is not true. I have not gotten any money from them. They said one time that it...

Cash4Gold / scam

What a scam this is.. I'm sure with current prices they already made millions... A day after sending in my jewelry, I stumbled on this website and almost fell sick to my stomach.. I started calling them right away and threatened a lawsuit, if they don't send me my jewelry back. Luckily it...

Cash 4 Gold / Stole my gold


I was scammed too! They claim they've never received my gold and its been 30 days. I wrote down their tracking number like instructed but they say its never made it to them...funny how that works you are at their mercy. I wish I would have read this website before sending, as there...

Cash4Gold / value of gold sent in

I probably when was in the first boat that sailed when I heard about Cash4Gold. I was a little optimistic about sending in my jewlery, but I did. I sent in mostly 10k things but it was well worth over 400 bucks in weight. One of my necklaces was at least 700 dollars when I purchased it but... / cash4gold scam

Hello, i was checking out all of the complaints on this site about cash4gold. I send them jewerly back on January 14th, 2010. After waiting for 3 weeks they finally told me that my envelope never arrived to their location. They send me an insurance claim form that will pay me $100. for my...

Cash 4 Gold / Scammers


This company has been taliing me that they have not received my gold. I have been patient but they are getting to me. They want me to make a clain for $100. I said no I want my gold back. What should I do?

Cash 4 Gold / rip offs

I hate cash 4 gold they are rippppp offss. i sent 2, 000 dollars worth of jewelry and they said they never recieved my package. frst they said it would take 7-10 weeks to recieve it and than they told me after 2 months that i called back that it was only 7-10 buisness day. now they said...

Cash4Gold / no money or response

After watching the commercials for Cash4gold and reading the testimonies of so many satisfied customers I sent over 5oz of 14k- 24k gold to them some with diamonds and other stones on December 7, 2009. My husband and I were straped for cash and with Christmas just weeks away we trusted...

Cash 4 Gold / cash for gold stole my gold

dont send anything to cash 4 gold!they will steal from you.their comercials are misleading and they are nothing but theives preying on people who need money.I asked cash 4 gold to send me a pak to mail my gold to them it took ten days!finally i sent the materials to them and boy do i wish...

Cash4Gold / class action law suit filed against cash4gold

My name is Sarah Goodman, and I am a legal analyst with Balestriere Lanza PLLC. We have filed a class action lawsuit against Cash4Gold and are interested in talking to people who have been scammed by them. Please contact me at Our firm is very interested in...