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On or about mid-march of 2017, I entrusted my gold, silver n diamond ring to cash4gold for a reasonable amt cash offer. As I had used this service once before, years ago, had been satisfied with the results (Cash). After no response by april 14, I inquired of the company as to why. The agent I spoke with tells me after her "researching" tells me that my check had been "cut" n was ready to mail out to me. I inquired as to the amt of the check which she stated $11.00. I responded, "no, no, no"!!! Just send my pkg back. She said she would pull the pkg but I would still need to wait 7-10 days to c if the check arrives to me so I could send it back n they then would mail out my pkg to me. I waited until may 24, called company back, spoke to theresa n she tells me my pkg had been pulled n was on its way to give it 7-10 days. No pkg had arrived by june 9, when I called cash4gold back, spoke to theresa once again,. Says she will talk to "supervisor" n will try getting a tracking number. Over the weekend n after much thought n reading reviews, it seems to me that I am being scammed!!! And it makes me sick to my stomach as I had trusted this company. Knowing I have on numerous occasions borrowed cash on my diamond ring of $100. N they have the gaul to offer me $11.!!! Well, I will stop at nothing to seek revenge n not limited to contact tv sponsors n whomever! Even calling today n talking with lisaâ, which she seemed annoyed that I had called a few days prior, letting her know of my gut feelings. Guess i'm just [censor] out of luck. Beware!!!
i sent gold jewelry to cash4gold in pompano beach Florida, i spoke to a lady and she said the at they...
I sent jewelry including a 14k bracelet my grandmother had brought me from Spain. It alone was over 1 0z a...
I sent them 2 packages full of gold. One of its contents was a 14K solid gold pair of XO earings that I paid 150 or more than 10 years ago Also sent 2 Mosonic rings that were 14K as well Remaining contents were full of cufflinks, stick pins, tie holders, from my newly deceased husband.
their were 14K carot loopearings, ankle braclet etc
Got a check for 149 and a 25.00 dollar gift certicate from Restuant.com that would take 2-3 hour drive from where I live. it would take that in gas alone
What a scam.
I WOULD NOT RECOMMEND THIS CO. TO ANYONE, IT'S A SHAME YOU CAN'T TRUST ANYONE THESE DAYS
The TV commercials promise quick money for your unwanted jewelry—a tempting offer, what with the rising price of gold in recent years. But mounting allegations of pitiful payments, ignored return guarantees and other deceptive and unfair practices mean that your attempts to sell those old necklaces and rings could subject you to a golden fleece.
Many mail-in gold companies are legitimate, with some earning “A” ratings from the Better Business Bureau. However, officials charge that it’s not always the case with industry leader Cash4Gold, which has generated more than 300 complaints to the BBB in the past three years and has resolved most of them.
Florida Attorney General Bill McCollum recently launched an investigation into Cash4Gold after receiving at least 72 complaints from customers about the Pompano Beach-based company. A few weeks earlier, Rep. Anthony Weiner, D-N.Y., called for the Federal Trade Commission to look into practices by Cash4Gold and other companies, and said he intended to introduce legislation to regulate mail-in gold buyers that use the U.S. mail. And in October 2009, a class action lawsuit was filed against Cash4Gold and its parent company, Green Bullion Financial Services.
McCollum, Weiner and past customers level two main allegations against Cash4Gold:
(1) They say the company pays only a fraction of the true value of customers’ gold, issuing checks as low as seven cents for individual items. An investigation by Consumer Reports found that Cash4Gold and similar companies paid only 11 to 29 percent of the day’s market value for jewelry it submitted. By comparison, pawnshops and other venues paid up to 70 percent of value for the same merchandise.
(2) Some customers say that when they are dissatisfied with Cash4Gold’s payment and try to get their merchandise returned, they are told it already had been melted down—even when they have contacted the company within its 12-day window for returns. Others allege that when they send back the check for their gold’s return, they receive nothing in return—or sometimes, an empty envelope.
In the past two years, the U.S. Postal Service has received numerous complaints about items lost in the mail going to or from Cash4Gold. A spokesman for the U.S. Postal Inspection Service tells Scam Alert that his agency has found that in the overwhelming majority of those cases, incoming mail with jewelry was properly delivered to Cash4Gold, but raises the possibility of “delay tactics on the company’s part” in replying.
Richard Santamaria of the Office of the Inspector General for the USPS in Miami, who has also investigated these cases, says the missing mail represents less than 1 percent of Cash4Gold’s total mail volume.
Cash4Gold CEO Jeff Aronson insists that his company is not a “scam business” and that dissatisfied customers often “have unrealistic expectations of what that material is really worth.”
IT'S A SCAM!!! I gathered all my old gold jewlery, 13 pieces. Mailed them in a envelope that i was told...
I sent off close to 20 grams of gold to Cash4Gold and recieved a check for $40. I was not satisfied so I decided to send the check back and get my gold. I had to ship the check to Europe and they only gave me three days to return the check so I had to pay $20 for overnight shipping to ensure they recieved the check on time. They call me back with a counter offer of $55. I said no thanks, just give me back my gold. Fortunately I did get my gold back and I took it to National Pawn where they paid me $375 for the same gold. I would never reccomend Cash4Gold to anyone. I really feel like they were trying to scam me if I had not stayed on top of things. Go to their website and try to contact them, it is not easy.
I saw their commercial and sent my 24ct gold chain. It is now October 1 2010. I had sent my item in their postage packet in in may and as todays date they still cannot find my item.
They told me to fiule an insurance claim with their insurance carrier but that is only if the item is lost in the mail but this company after speaking with the post office in florida picks up these packets-melts them down and forgets about theie customers.
This company is a rip-off and they should choke on my chain. Never ever use them...
c. madigan new york
Last year I decided to be stupid enough to trust the company and mailed my jewelry to this company. I never got paid and claimed my jewelry back and they said that I needed to return my check in order for them to return my items. How am i going to return something I never got. I am sure they know I didn't get paid but they just like to make easy money. I am not rich but they can keep them and put them up you know were. The US Government stick their noses everywhere they should do the same with this companies.
I sent my old gold rings, white gold rings, and earrings to cash 4 gold and it has not been 5 weeks since I have sent them. They say once they get my package with in 24 hours I will get my check for them. That is not true. I have not gotten any money from them. They said one time that it was my post office fauth for me to check there. I did and it was not there. They say that they insure my gold if it gets lost but not true. I put in this package my mothers gold band that was her husband and that is gone too. I hope that someone can do something about this.
Thank you for your help,
What a scam this is.. I'm sure with current prices they already made millions... A day after sending in my...
I was scammed too! They claim they've never received my gold and its been 30 days. I wrote down their tracking number like instructed but they say its never made it to them...funny how that works you are at their mercy. I wish I would have read this website before sending, as there are alot of us out here whose packages were "never received" yet they make it sound so easy and simple and a no worry process. Unfortunatley if it hadnt been for this financial crisis I am in (like most people) I wouldnt have ever thought twice about selling my jewelery. Do not trust this company!
I probably when was in the first boat that sailed when I heard about Cash4Gold. I was a little optimistic about sending in my jewlery, but I did. I sent in mostly 10k things but it was well worth over 400 bucks in weight. One of my necklaces was at least 700 dollars when I purchased it but I thought I would get at least 100-150 bucks at least but I didnt. They said a customer gets 12 days to give them the thumbs up to sell those items before they melt it down, thats the biggest lie ever! I recieved a check in the mail for 34 dollars and some odd change never once did I get the decision to say yes or no! I know I was ripped off badly!
This Company lied! I just found out about the class action lawsuit and I am trying to join in! Melissa Seabrook-Denmark, 684 Eagle Street Mt Pleasant SC [protected]
Hello, i was checking out all of the complaints on this site about cash4gold. I send them jewerly back on January 14th, 2010. After waiting for 3 weeks they finally told me that my envelope never arrived to their location. They send me an insurance claim form that will pay me $100. for my package. I know that the gold i send them was worth more. They are nothing but liars that try to take advantage of the american people on this times of need. I just got done filing a complaint with BBB. Everyone else should do the same. Dont let them get away with it.
This company has been taliing me that they have not received my gold. I have been patient but they are getting to me. They want me to make a clain for $100. I said no I want my gold back. What should I do?
I hate cash 4 gold they are rippppp offss. i sent 2, 000 dollars worth of jewelry and they said they never recieved my package. frst they said it would take 7-10 weeks to recieve it and than they told me after 2 months that i called back that it was only 7-10 buisness day. now they said there insurance only pay 100.00 dollars yeah right i know they probably took my gold and melted it. i am never doing this again i learned my lesson to all them cash gold places. Poelpe please dont lsiten to this places they are rip offs bad!!!
After watching the commercials for Cash4gold and reading the testimonies of so many satisfied customers I sent over 5oz of 14k- 24k gold to them some with diamonds and other stones on December 7, 2009. My husband and I were straped for cash and with Christmas just weeks away we trusted Cash4gold to come through for us!! Today is January 1, 2010 and Cash4gold is firm in thier position that they have NOT received my package yet. Had I known of this site before I sent my gold away...Lets just say Cash4gold would have not been on the receiving end of my belongings!! They are SCAMMERS!!
dont send anything to cash 4 gold!they will steal from you.their comercials are misleading and they are...
My name is Sarah Goodman, and I am a legal analyst with Balestriere Lanza PLLC. We have filed a class action lawsuit against Cash4Gold and are interested in talking to people who have been scammed by them. Please contact me at [protected]@balestriere.net. Our firm is very interested in hearing your stories about Cash4Gold. If you would like more information on the firm, please go to our website at www.balestriere.net
Balestriere Lanza PLLC
I mailed in approximately $1500 worth of jewelry and they are claiming they never received it, not has it been returned back to me. I have sent them four e-mails and they won't respond. Basically, they have stolen my jewelry. They are a scam - don't fall for their phony ads. I am also lodging a complaint with the Better Business Bureau.