The complaint has been investigated and
resolved to the customer's satisfactionResolved PSE&G — billing
resolved to the customer's satisfaction
First, I was told that my gas bill for January 2012 was due to "storage" of gas during the summer months and that I was being charged the storage fees during the winter months. I've never heard or seen this before.
My second complaint is in regards to my Febraury 2012 bill. I was told that the person reading the meter mistakenly inputted the wrong numbers and I was being charged for the error. I have a remote meter were it is scanned not written. I should not be held accountable for stupid mistakes where I am getting excessively high bills.