Proflowersno delivery

My husband and I placed an order to be delivered on Saturday, May 9th, for his mom on Mother's Day. The night before, we received an email saying that "our team immediately recognized there was a quality issue with your order and took proactive measures to ensure that your gift is delivered on the requested date". They then contacted a local florist in her area and requested a similar product of equal or greater value. Well, by Wednesday, May 13th, she still had not received anything. When I called customer service, they looked up the order and found that a note had been made saying it was rescheduled to May 14th. There was no reason listed. The lady gave the sister company a call to inquire and they told her they just straight up canceled due to them being at capacity for orders and that we should be getting a refund in a week or so. And that's it. What a freaking joke. We never got any emails or calls or ANY notification about this at all. Thanks for ruining her gift for us. This is the first time we have used ProFlowers (even the name makes me laugh now), and we will NEVER use them again.

Responses

  • Ju
    julien wein Aug 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have had problems with proflowers taking off this 14.95 bill for the past 10 months
    please help
    thank you

    0 Votes
  • Lo
    Lou Ann Langston Sep 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered flowers in May from Proflowers and since have been charged for EasySaver to the tune of $14.95 per month. This is a scam. I never signed up for Easysaver when I ordered the flowers. Something needs to be done about this. Shut them down.

    0 Votes
  • Ka
    katy Oct 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I Purchased from Proflowers on line, they handed out my account number to Ezsaver, and I've been getting charged 14.95 for 5months and I dont even know what for. DO NOT BUY FROM PROFLOWERS!!!

    0 Votes
  • Sw
    swimneday Nov 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have also had the $14.95 charge each month. When I called the number, they said they would only credit me for two months. I have recieved a refund for one month. I suggest everyone file a claim with as many services, including the Better Business Bureau!

    0 Votes
  • Ki
    Kim Nov 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I signed up for this with Proflowers Delivery and cancelled it before the trial period was up and got a cancellation number in my email and was still charged the $14.95 to my account.

    0 Votes
  • Jo
    jorgensend Feb 10, 2009

    lots off reasons:

    decpetive advertising
    bait and switch
    bogus savings
    Easy Saver Scam (they take money from your credit card every month till you notice)

    Very poor Custoner service.

    Buyer BEWARE!!!

    0 Votes
  • We
    weyerrus Mar 19, 2009

    I was charged 83.88 on my credit card by the company when the company told me i was qualified for free shipping when in turn it was just a hoax. Therefore if I am not reimbursed i will be filling a dispute with my credit card bank thank you.

    0 Votes
  • Un
    Unhappy May 07, 2009

    The Proflowers free shipping rebate is a crock. It is a discount on your next order only if you sign up for a $14.95 per month "free shipping" service. It is definately false advertising.

    0 Votes
  • Pm
    PMl May 17, 2009

    TRITECH.ORG HAS CHARGED MY CARD WITHOT TRANSACTION .I XHANGED VARD AND AGAIN THE SAME

    0 Votes
  • He
    Heeln Jun 09, 2009

    I purchase flowers for Mother's Day and I was discussed by their appearance!!! The vase was too huge to hold the six stems with buds on the ends. I was so embarrassed, my mother (86 years old) is such a wonderful woman and deserved so much more! Shame! Shame! Shame!

    0 Votes
  • Us
    User83318 Oct 07, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I ordered some flowers today. Free shipping banner was shown all the way during my order, but I was still charged 9.99 USD for standard shipping, and 2.99 USD handling fee. The shipping rebate is offered by another company which charge 9.95 USD monthly fee. So the proflowers free shipping is definitely a scam.

    0 Votes
  • Jr
    jrabern1990 Oct 08, 2009

    i have been getting charges of $14.95 every month and have no idea what it is for ive been charged 4 times

    0 Votes
  • Ki
    Kintano Feb 24, 2010

    I feel cheated! TV ad promises a discount, but when I order the flowers, I see no discount. I do see these extra charges that doubled my bill.Guaranteed Delivery=$9.99, Handling= $1.99, Standard delivery $12.99. I estimated about $30 but ended with $58.79. I will never order flowers from Proflowes again.

    0 Votes
  • Na
    Nadine DiVito Apr 01, 2010

    I just ordered flowers and was told that I qualified for free shipping. I followed the directions but the free shipping window wouldn't open. :(

    Nadine Di Vito

    0 Votes
  • Bi
    Billie Hiland Apr 29, 2010

    i'm being charge a monthly charge for nothing i don't want charged every month i used the service one time thats it

    0 Votes
  • Bm
    bmrt May 06, 2010

    don't order flowers at any price thinking you are getting any item for that. You always except to pay taxes, but a charge for a date for delivery, handeling charge, plus shipping. A small order can cost you almost $6O.OO.

    0 Votes
  • Sa
    salvari Sep 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    TRITECH.ORG şikayetciyim hesabımdan para çalıyorlar çaresizim kime danışmalıyım lütfen yardım

    0 Votes
  • Sa
    salvari Sep 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    yetkili makama duyrulur

    0 Votes
  • Ca
    CathyV8 Feb 18, 2015

    My husband ordered me yellow roses for Valentines Day. They arrived Friday, the day before, which was fine. When I opened them the roses were half dead and the card said Happy Birthday (my birthday is in August) and Happy Valentines Day, Love Curtis. My husbands name is David. Not very happy.

    0 Votes
  • Ma
    Mascot Jun 03, 2016
    This comment was posted by
    a verified customer
    Verified customer

    ProFlowers.com — First the good: custumer service is friendly.

    The bad: poor quality flowers - flower arive in poor shape and will only last a few days.

    The really bad: they sign you up for "memberships" to "clubs" like supersaver.com and freeshipping.com. They then charge you monthly fees for your membership! These "memberships" offer little in the way of benifits. The supersaver membership provides $15 savings from initial purchase, but then costs $15 per month!

    Beware - proflowers practices deceitful advertising - when they offer you a savings or free shipping; they are actually trying to trick you into becoming a member of one of these clubs! BEWARE!!!

    0 Votes

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