The complaint has been investigated and resolved to the customer’s satisfaction.
I had Grayson Collin Appliance company come out to fix my GE dryer. They were sent out by American home shield insurance company. The first time they came out was last week of December. The technician was very unprofessional and had very little knowledge about the work. First thing he said upon his 30 second exam, that the dryer duct was clogged and there...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently paid off a very large order at Harlem furniture. I later come to find out that my furniture had already been given to another customer. "First come, first serve" is what they say. When I was frustrated by this, they offered me $50 off a display table. I was insulted. They then offered $100 off a display table. Not Good Enough!! Then, I spoke with...
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased men’s l0K gold ring cost 214.00 on sale in Dec.2007. Did not get warranty. Had ring sized by them. Received ring in Jan.08. Ring fell apart in June, 08. Tried to have fixed by my Jeweler. Jeweler stated it was bad gold and casting was bad, had cracks all over, defective ring. Returned ring to J.C. Penney as they sized it for me. They would not...
The complaint has been investigated and resolved to the customer’s satisfaction.
After reading everyone’s reviews, I concur completely. Here's an example of the scam they are running. I placed an order in April and two of the items were shipped together at a charge of $7.98 for a two pound box. The third was not shipped until May and the shipping charge was $7.98 again and the box contained shower hooks which weigh 2 ounces total. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've always had trouble with WebWatcher. I wanted some software to block ***.It Never worked well and is difficult, also support stinks. I tried an Upgrade for $46.95 and it was a disaster. I called to cancel the same day. Well within their generous 5 day trial. I was told to send trouble ticket and did so twice actually. I have called, E-mailed, chat line...
The complaint has been investigated and resolved to the customer’s satisfaction.
We are active military forced to move each 2-3 years- tricked into 5 year deal w/Guardian for security. It's been a 4 1/2 year battle that you can not believe. I've moved 3 times in 4 1/2 years and I'm still fighting to get out of this mess. They will not work with me. Renter in my AZ house wanted to take over service adding 6 months to the time we had...
The complaint has been investigated and resolved to the customer’s satisfaction.
Be leery of good prices from CameraAddict.com! I am glad I asked what the camera came with... the answer is "nothing", no battery, no charger no cables - nothing. I do not know how this is possible because those items should be in the original box from Nikon. Beware of anything too good to be true!
Be leery of good prices from CameraAddict.com! I am glad I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Worst customer service I've ever had with any bank. A lot of hidden and unexpected charges and fee. When I close the account, the Branch Manager told me I had to personally go to a bank and close it off. When I brought my balance to $0, she said I could call her the next day and she will close it for me. I called and she was never available (either in...
The complaint has been investigated and resolved to the customer’s satisfaction.
Western Career College will take your money and give you discrimination. I am a 4.0 student at this school, have already completed the program and paid $33, 000. The director of the surgical technology program, Karen Shirley has dropped me from the program after graduating with honors. Karen Shirley bases students grades on how she feels about them rather...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought many items from value city fur. and very not satisfied with my service or my products and the customer service was terrible I wait a year and six months before they came out and fixed my dresser that had been broken for a year and value city kept me the run around to come and fix the dresser my bedroom sets are really bad and I would not ever buy...
The complaint has been investigated and resolved to the customer’s satisfaction.
IndyMac Mortgage purchased my loan from another company. After about a year into my "3 year -fixed" adjustable rate loan, my rate adjusted. 3 months later, it adjusted again. As I put the house on the market, I was told I had to pay $300 just to find out if they would accept a short sale and then it could take weeks to find out. My buyer was eager to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I traveled to Boston to be there for a friend whose daughter was killed by a drunk driver, and the high school was awarding her mother her diploma. On my return flight (#2816) from Milwaukee to Columbus Ohio, I discovered that a brand new bottle of perfume that was in its original box had spilled out all over my clothing, and had saturated the suitcase. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Rarely have I ever encountered such poor customer service and rudeness. What makes it so surprising is that it is coming directly from the owner of a business who is supposedly here to help people (alternative health care and products).
I placed a fairly large order near the end of 2007 in order to begin brewing kombucha. One of those items was a 2.5...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is the worst car dealership with which I have ever done business. I unfortunately bought my car there 2 YEARS AGO and I am STILL angry about the shoddy, unprofessional way in which I was treated.
After I bought a brand-new car from this terrible dealership, I noticed a "check engine" light on my dashboard after only 3, 000 miles. I called the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Not but 2 days ago, I bought a DB-30G from ***'s Sporting Goods and It ran perfectly fine the first day but the next, Blue smoke started coming out of the exhaust(burning oil)and the spark plug would be black every time I took it out which was like every 5 minutes, meaning that the oil from the oil tank was leaking into the engine and causing overall ***. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I enrolled in Penn Foster in June of 2008 in their (what I thought was the Certificate Program) Medical Assisting program. I had to e-mail them and ask for my enrollment agreement and when I received it, it stated that I was in the Associates Degree program which ends up being approx $3, 000 more dollars. I e-mailed them and said there must be a mistake and...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I are trying to sell our house(built in 1950 needs work) the 1st is with WAMU and they are willing to do a short sale the problem is that Citifinancial will NOT remove the junior lien for $1, 000 (this is all WAMU's investors will allow to give Citi) we have offered to give CITI the junior lien position on a brand new home that we have in...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased Coldplay tickets for my son who lives in Chicago. The concert was promised to be 8/5/08. We heard online that they had "rearranged" their tour. I checked their website and the Chicago concert will be rescheduled for July 24th but that all ticket holders will be able to get a refund "from the point of sale." I called Ticket Triangle, through...
The complaint has been investigated and resolved to the customer’s satisfaction.
Vee Dub Parts Unlimited... P U your engines stink! I bought a 1600 Dual Port Long Block and four of their engines and four months later and $1, 500 in wasted repair labor my Bus is still without a good engine. The engine was put in and taken out many times. Tuned, Oil changed. Metal shavings found in the oil. The engines sat for weeks at a time on the floor...
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I had a train ticket for the 8:58 train from Burbank to San Diego. There is no agent at the Burbank station. Someone was hit by a train early in the morning and they could have called or emailed me. They had all the information. Someone was hit by a train in Van Nuys, CA very early that morning and the police kept terminating the service from Burbank...
The complaint has been investigated and resolved to the customer’s satisfaction.
GE Profile Refrigerator Model #PSS26PSWASS
I have had the problem with ice buildup in the back of the vegetable drawer. My fridge was purchased at Lowes. After eight months of complaining, and several visits by GE a technician, they have now done a horrible and ugly job fixing the problem by taping with duct tape, a heater inside the refrigerator!!! When I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Tonight was the second time this week that I had to contact the customer service department of the Long Island cable company, Cablevision. I am so very tired of having to wait for the next representative...tonight it was 19 minutes. The other evening it was 29 minutes. Both times, I was helped by one department, but then had to wait again to speak with...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered some items from Taylor Gifts, and found that they had increased the prices on some items when I received my final charge. I notified them, and requested they reimburse me, to which they agreed. So, I thought this may have been a fluke. No, since I made another purchase today, and found that they did the same thing! The first time, they overcharged...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought this product and it did not remove the smallest or slightest of scratches from my car. No matter how hard I tried. Do not buy. A big let down and scam. Also spent more than 30 mins in buying process as they tried selling many other products. The quality of the materials are very poor and my husband and I have followed the instructions carefully...
