Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Jul 16, 2008
2:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
La Fitness is a sub-standard gym. They don't care about the customer and they make it difficult to cancel your membership even if you have frozen your account. They require you to send cancellation via certified mail and if you're lucky they may stop billing your account after 2 more months. Their desk staff is rude and ill-trained and they only pay their...
Jul 16, 2008
2:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have come to this Conclusion that all these banks who advertise Personal Loans are for people who already have money or have Credit cards with all the Limits available.
Especially the Banks like Deutsche Bank. I had a little crunch in my business and required a personal loan of Rs3lakhs. I applied to Deutsche bank and submitted all my papers. I am self...
Jul 16, 2008
1:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a car about 2 years ago, and at that time, I was working at a Honda dealership. I had to leave my position because my elderly mother was hospitalized, and I was one payment behind. I attempted to contact them about it and make arrangements to get caught up, but I was told I needed to call two weeks ahead of when my payment is due to arrange...
Jul 16, 2008
1:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Just Brakes has left an official reply on this complaint.
Bad Bad Bad experience. My husband took my 2007 infiniti i-35 ...He was made to wait 5 hours... 2 1/2 just for the diagnosis. Quoted on the phone 120.oo then once they had our car opened up it became a 380.00 estimate. When my husband told them he would just take it to the dealership for 250.oo they made him wait another 2 1/2 hours switching him btw three...
Jul 16, 2008
1:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid the subscription fee after receiving so called contact emails. I replied to these emails and got no response from any so called member. It seems the company just pick a "member" at random then send you an email to try and get you to pay again so you can respond and when you do once again nothing. I wonder how many people are being taken in by this. I...
Jul 15, 2008
9:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a T-mobile plan in my name for my daughter, who at the time was under age and unable to enter into a legal contract.
Since my daughter was underage, of course, she would have no credit. But the sales person ASSURRED me OVER AND OVER that when she is 18 the account can be transferred into her name. No problem, we do it all the time he...
Jul 15, 2008
9:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I took my vehicle to New Bern NC Mazda Suzuki dealership to be serviced. Upon Pick up of my vehicle on July 11 of 2017 I had come to realize that the rims were stolen of off my vehicle. Their response to the situation was that they were not liable. They did not and have not replaced to stolen goods of off my vehicle and stated that they do not intend to. I...
Jul 15, 2008
9:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I rented a dell computer from Aarons in Oct 2007. I reported to them over and over their firewall and virus protection was outdated. I was not about to pay out of my pocket for software for a computer I did not own.
Two days ago my computer crashed. I called the store, they told me to call Dell. I said it is your responsibility to fix it not mine. I found...
Jul 15, 2008
8:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a loan with BBT for about 3 years now and was told 3 years ago when I first got the loan that there were no penalties for prepayment. As soon as I got the loan down below $25, 000 I noticed a charge for $35. I called the bank and ask what this was about because they had told me they had no penalty for prepayment. They said it was a convenience fee...
Jul 15, 2008
8:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hundreds of LifeTime Fitness (LTF) members have been shafted! When LTF first started they offered a Founders Membership (FM) with a permanent fixed monthly membership fee. A FM was expensive, but it promised a great long term ROI plus a great resale value if LTF succeeded. As I understand it, about 1, 000 such memberships were sold by LTF. An LTF membership...
Jul 15, 2008
7:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The house that I rented from this company in South Lake Tahoe is so poorly maintained, that it is uninhabitable! Its filthy. It smells. And nothing works right. Their web site lies. There is no sauna, no game table, no CA king in the master bedroom. The hot tub doesnt work. Absolutely nothing works right in this house. I had to move my family to a hotel...
Jul 15, 2008
7:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a custom item from Jamie through her etsy shop. I used alchemy (a way to request custom items and have sellers bid on it) and picked her to make my bag because she had great communication. Paid her upfront via Paypal. Then she sends me photos of the bag, and it looks nothing like the pattern she promised. Asked her to make a few changes, trying to...
Jul 15, 2008
7:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My friends and I were at Dave and Busters celebrating a birthday when this ###ed Manager (first name Alan) came up to us at the bar and told us to pay our tab and meet him up front. He was so scared to explain his action that he had to get another manager to explain to us that with 10 people we had 17 drinks within a 2 hour time frame and that wa...
Jul 15, 2008
6:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
From the initial phone order, the wait time for customer service is totally unacceptable. It took several calls and about 3 hours on HOLD to get the service initiated. Half the time I received the wrong information and would have to call back repeatedly. Each call was at least 30 minutes on hold. Recently, I discovered that I had been charged for a premium...
Jul 15, 2008
6:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In the past couple of years, I've been invited to a few weddings that I have not been able to attend due to the fact I moved to the other side of the country. On two occasions, my friends had been registered at Target. I think, "Great, Then I can order something from their registry online and have it shipped to them."
Both times I have done this, I have...
Jul 15, 2008
6:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Completely dissatisfied!!! Paid too much compared to competitor pricing. The sales rep- guaranteed that this was the best price. What a lie!!! I over paided by at least $3, 000! Then they won't match OR take care of you in anyway. They wouldn't give me a detailed bill with included the individual breakdown of laminate per square foot, sub-floor, labor...
Jul 15, 2008
6:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This school is charging money for a diploma, not for teaching; I want a refund and an entity that would make them do the job they ought to do instead of just taking the money from people with the promise of a piece of paper.
For people that don't care about learning this its the ultimate dream; but I want to learn, I want to know, I want good service and...
Jul 15, 2008
6:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all, I live 45 minutes away from the Ikea store in Frisco. I shopped there on Saturday with my daughter and we chose a dining room set with 6 chairs, a bedroom set and a computer desk and chair. I intended to have the furniture delivered to our home. We stood in the long cashier line only to be told we should have gone to the other line to have the...
Jul 15, 2008
6:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Between the haters and the toe-the-line WFGers, the truth lies somewhere in between. Look at the local phone book here and you will see lots of offices for WFG. As their promotional material shows, they have a NASCAR driver. They sponsor the PAC 10. AEGON backs them. It's definitely not illegal what they are doing. I went to the Saturday morning...
Jul 15, 2008
6:30 am UTC
Jul 15, 2008
6:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I opened a checking and savings account with Bank of America in 2005.I had direct deposit of my pension checks from VA and SSDI.In May of 2006 I received a check of $3.800 usd from England stating that I had won a lottery in England. I researched on line and the Bank existed, the account existed and the Lottery Service had a working number.I have been...
Jul 15, 2008
6:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a GPS unit $269.00 took it in for warranty battery dead and not locating satellite. I had purchased the extended warranty for a extra $50. Told they would ship for repair. Next day I get a call from Toronto I am in Vancouver we have looked at the unit and it is not worth fixing will will mail you a cheque for $170 depreciated replacement value. I pay...
Jul 15, 2008
6:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Tax Refund Problem on June 23, 2008
Receipt # 00019-71548 & #00012-99270
On the morning of June 23, 2008 I entered the Home Depot store in Kenner, LA and went directly to the Customer Service desk to inquire about tax refund on items that would be exported to Honduras by Dip Shipping, also in Kenner, LA. I explained to the clerk that we had been dealing...
Jul 15, 2008
5:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We hired a car in Toulouse online, and seeing as it was only a short 4-day holiday, we agreed to upgrading to an Opel convertible when we checked in, for an additional daily rate.
In Mirepoix for two days, south of Toulouse, and some little criminal put a scratch along the door, while we were parked overnight. The next night, the car was scratched again...
Jul 15, 2008
5:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 5, 2008 we ate at Church's Chicken in Arlington, Tx. The receipt had a phone survey. After the survey is completed you get a code word. This is good for a free meal w/purchase within 30 days for original meal. We bought first meal June 5, completed survey June 5, tried to redemn coupon on June 26, and was told it was expired. I followed their rule...