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American Home Shield [AHS]
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American Home Shield [AHS] Complaints 1349

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American Home Shield [AHS] don't use them

This is the complaint I just sent to the bbb:

on 06/26/08 ahs sent out pipe down services to my home to repair my water heater and leaking faucet in my master bath tub. The service tech "Rick" looked at the water heater and the faucet and came back with a list of "extra" charges that ahs doesn't cover. He said as soon as I wrote him a check for $675.00 he could get started on the job. In 2000 I had the water heater replaced. I paid the tech the $35.00 house call fee and the water heater was replaced. Rick said I had to bring the water heater up to building code. I understood this and told him I would get back to him. After spending the afternoon doing some research I found that pipe down services was a little pricey on their extra charges. Even if I needed some of these extras, I found these parts and permits for $98.22. This was if I purchased the most expensive parts that Lowes and home depot had to offer. What I found most interesting was that by just looking at the master bath faucet, he determined that the valves had to be replaced. I guess Rick has x-ray vision.

While Rick was in my home, ahs called me to go over the extra charges. I told them I thought that the extra charges were over inflated. I was then referred to the buy out department and they said someone would get back to me in 24 hours. Several days later someone from the buy out department called me and offered me less than $250 to replace the cost of the heater. After checking at Lowes and home depot I knew the cost would be between $239 and $350 and this would not include parts and labour. I was told this was my only option. I then called your customer service department and asked for a different service company to come out to my house. I was refused. They said my only options were to pay $675 to pipe down services to do the work or take the money that the buy out department offered me. I then spoke to the customer service manager who would only tell me his name was “Ed T” and he said the same thing.

I do not want pipe down services in my home again. This man displayed his plumber’s crack proudly each time he bent over. While I was on the phone with ahs he stood by me reading sensitive papers on my desk. I will purchase the parts out of my own pocket to bring the water heater up to building code although I don’t believe half of them are necessary. After speaking with several plumbing companies, I was told that unless the leak was coming from the top of the tank, they would not have to be replaced. I also found out that unless the tech had looked behind the bathroom tile, there is no way he could have known that the valves had to be replaced. Please contact me immediately so that we may resolve this ongoing issue.

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American Home Shield [AHS] Stay away

AHS was going to have to replace a blown A/C compressor at my house. The tech inspected it, agreed it had just failed under normal operation, and left.

An hour later, we get a call from a rude AHS rep telling us that the repair was denied due to a couple of dented fins on the compressor. This is a large unit with close to 40 square feet of heat exchanger. When the rep contradicted himself about the diagnoses a minute into the call, he cursed and hung up on us.

This company seems to make money on the idea that when something big breaks, you need it repaired. They'll string you along with "we'll get back to you tomorrow", until you get tired of having no heat in the winter, and your pipes burst, or no AC in the summer or your stove catches fire.

So you'll end up paying full retail for the repair and having to go through the aggravation of waiting - and you'll still have spent worthless money for their "coverage".

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Nicole
Bridgeport, US
Apr 23, 2009 1:13 pm EDT

Simply put: AHS is the worst company ever! Poor customer service, no one will ever call you back. If you request to talk to a supervisor...good luck! They will take your money and never fix the problems. The warranty came free with my house when i bought it and i am sooo happy i did not waste my money on this company. It is a waste of time and money! DO NOT service a contract with AHS EVER! Their technicians are horrible as well that they send out.

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ChrisPokorny
Sterling Heights, US
Jan 13, 2011 8:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Stay away from this company. They are a bunch of con artists in suits. They take your money and send people that have no business doing repairs. They won't return calls, repair inadequate repairs, refund your money. Save your money, look elsewhere for a company that truly stands behind their work and treats you like a customer, not a dollar bill! Had this company for six years, went downhill horribly! I would not get this company to repair my doghouse!

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Frisch
US
Sep 20, 2009 10:28 am EDT

I have had similar issues with this company. In August 2017 they were called to repair a water leak. A hole was cut in my celing to locate the water leak from upstairs and the ceiling was supposed to be repaired by another company. As of 9/20/09 I am still fighting with them to get the hole repaired. Customer service rep was very arguementive and unprofessional. When I tried to talk she interrupted and kept stating that they were waiting on the plumbing company to call in the size of the hole so that they could contact a drywall service to repair the hole. There is no Quality check-ups or follow throughs to ensure customer satisfaction.

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fred
US
May 06, 2009 2:16 pm EDT

I couldn't agree more. The company goes out of their way to sell, sell, sell but not stand behind their product. Every excuse possible for not performing service. I had an A/C unit denied for having a dent in the side caused by son hitting it with a baseball when he was 8 years old. My unit is 19 years old and my son is now 22 years old. I guess it took 14 years for that dent to finally takes its toll on the system.

AHS is a rip off

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Anthony L
Oct 03, 2008 2:23 pm EDT

AHS is the worst cmpany I have ever dealt with! My pool heater broke and the tech advised the company it needed to be replaced. I bought the extra coverage to make sure the pool equipment was covered. Its 6 weeks later and they say they ordered a comparable heater. Come to find out that they ordered a small spa heater not a 14000' gallon pool heater. I looked it up on the net and it will only heat a small spa, NOT to be used for pools. The customer service is AWEFUL. They have attitude and do not have any concept of customer service. I highly advise all to stay away from AHS home warranty!

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American Home Shield [AHS] beware

In December of 2007 I purchased a home in Henderson, Nevada, and paid an additional $600.00 for the home warranty by American Home Shield.

I purchased the so called "INSURANCE" because I was buying an older home. Upon going through the house, I noticed water damage: the roof had leaked during a recent rain, something I did not know was going to happen. I called the realtor I went through to buy the house, and asked about how to file a claim as I had not received anything from American Home Shield. She was shocked to learn they had not sent anything in line of policy information. So she contacted them to have them contact me. No one contacted me. Under my policy, the roof, the electrical, heating, air conditioner, water heater, all major appliances are covered as well as all plumbing issues are covered, or so I thought.

I never heard anything nor did I receive anything, as a result I shelled out $7500.00 to have the roof replaced, a roof that is covered under my policy. So I think all is well and I go to move a few things in and stay there over night. The outlet in the bathroom was hot.. Turns out the electrical/wiring needed to be redone. So once again I called to get the information on the policy, again nothing, so there goes $2500.00 out of my pocket to fix the electrical issues. All this was in January of 2008.

Then the locks jammed. A third call goes to try to get policy and contract information. Once again nothing, so that was yet more money, $700.00 to fix all the locks on house. THEN a plumbing issue came up, I FINALLY got a hold of someone from the American Home Shield. What happened was when I was doing a small load of laundry my mother went to use the bathroom and water backed up into the toilets, bath tubs, and in the laundry room, so I am telling the gal this, and I tell her, I am still in California, being unable to move into the home due to all of these issues and would not be in town until a few days later, and this is the beginning of May! I also inform her that at this time I had STILL not received any sort of policy related information. She sent the plumber out that day, and I received a nasty message on my voice mail from him asking why the ***
did I call for service if I had no plan to be present. I called back and tried to explain that the phone operator from American Home Shield knew that I was not there and I apologized for him being sent out like that. He snapped at me that he would have the receptionist call me back on Monday to schedule an appointment. The lady did call Monday, and was very rude, so I just scheduled for the Thursday coming up. I get to Henderson on Wednesday evening, and wake up early Thursday morning, even though the "TECHNICIAN" was not going to be there until noon. Noon rolls around, no show... so I call around 12:30 and they call the technician and he claims he called my cell phone to say he was running late but in truth, he never called because I used my cell phone to call them. SO I got mad and said why he didn’t leave a message, this is unprofessional on his part. So them I am told he is on his way and he will show in 5-10 minutes. 45 minutes go by, again nothing, so by this time I am furious and I call the plumbing company to cancel the appointment because my time may not be precious to them, but it is to me. So I am outside having a smoke when I call, and they claim the guy was at the end of the street when I called. SO I just blew up. I said really, my house IS at the end of the street and considering I was outdoors when I called and did not see him. I was basically called a liar by the company and they hung up on me.

So I called American Home Shield and basically told them that so far this policy has not paid for itself and that I refuse to deal with a company that treats their clients with so much disrespect. To this day, the middle of June, the plumbing issue has not been fixed, yet I am being charged a $50.00 service fee when their guy did not even show up! And I have been told that unless I PAY the fee, additional fees will be added. Here it is June, and I am just now moving into a home I purchased in December of 2007, and because of American Home Shields failure to provide policy information, I am out over $10, 000.00 on repairs that are covered under the policy I purchased. Look into your options, there are other companies out there that provide the same coverage's for sometimes less money and they are considerably more reliable.

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cfojimd
US
Aug 13, 2018 9:50 am EDT

I am rather upset with AHS. Been a customer for 12 years. Water Heater (Gas) is not functioning properly. Have called AHS about six times, they say call back tomorrow. That is a p*** Off factor. Every time I call I get another rep from Phillapines or somewhere else in the world. They speak extreme bad english. Wonder what would happen if spoke polish to them? I am besides myself. I would like to rant and rave so much more but what good would come of that?

Read reviews including the class action lawsuits against AHS.

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Tonik
Nashville, US
Feb 05, 2010 11:13 am EST

Hi! So sorry you all have had problems with your warranty. I am a realtor and provide warranties to my clients for free so I pay out of my pocket for the coverage. As a realtor, it is our responsibility to follow up with the warranty company when there is a problem. Realtors have more strength as we sell many warranties and can switch companies at the snap of our fingers. Hopefully, none of these issues will happen to any homes I have sold. Many people I have spoken to have told me that AHS was easy to deal with except one exception. There was a realtor who bought AHS for her client, the client had a A/C problem and they would not put freeon (SP?) in as they told them that it is not in their policy. The realtor involved called other warranty companies to see if that was part of their program and when she presented to AHS that all warranties covers freeon service, AHS came out and fixed the problem. Sorry to ramble but many times, your realtor should be involved to a certain point to help as we do have more strength as a group.

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brenda jones
Coolidge, US
Mar 18, 2009 10:33 am EDT
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i have tried for two summers to get my a/c replaced and no luck the fix it just enough and the tech tells us not to call unless it stops running all together, but we live in arizona nad it gets very, very hot.but to ahs as long as it it blowing even if it is barely cool air to them it is working.the tech basically told us that ahs will not put a new unit on our house and i have paid them enough money over the years i could have bought a new unit. i am going to cancel my ahs today. i think i have been ripped off long enough. brenda jones arizona

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American Home Shield [AHS] Don't trust them

Shaddy contractor was sent out, won't refund the full amount I paid for the warranty even though I cancelled before the 30 days citing incurring charges, won't refund the amount I had to pay for a window unit (had to buy a window unit cause my family and I was sitting in 90 degree heat in our house for 8 days) and won't refund the money I paid to my own independent contractor that fixed the problem in 3 hours versus their 16 days to make a decision on my claim. American Home Shield is a crock!

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Ronald Hemmings
US
Oct 17, 2017 2:42 pm EDT

I purchased two agreements [protected] and [protected] . The later was suppose to be refunded two weeks ago . The refund amount is $455.88 . What is the hold up with my refund ? Your contract number is # [protected] Your coverage plan will begin on 08/30/2017.

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Reviewer39678
Feb 04, 2016 9:31 am EST

Repair not Completed/Complete Runaround. Terrible Service and mis-management of repair orders. They failed on four occasions to proper delivery their services and overall carelessness of the staff taking information or providing status. Don't use this company because the repairman and American Home Shield are working together to denied claims at the homeowner expense...

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FSki
Saint Augustine, US
Dec 31, 2013 11:38 am EST

Just cancel? Apparently you have not tied to cancel service with AHS. The only thing worst than the idea of honest home warranty service is trying to cancel the service. I had been trying to cancel for over 4months now. Yes 4 months! I initially called and cancelled seemed fine, then I got a letter from their collections division asking for the balance due for the next years contract. I have been going back and forth with different customer service/ managers managers and not one of them can get my account to show closed so I stop getting letters for past due amounts. I have even been told by a manager on several occasions, my account is closed and they sent an email to the collections department (which is also AHS) but so far every couple weeks I still get a letter for the remaining balance. AHS was a terrible mistake and yes they are all a scam...

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obemamqa
cuba, US
Sep 27, 2013 1:00 am EDT

viva bush, , , , , , , , , , , , , ,

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obemamqa
cuba, US
Sep 27, 2013 12:59 am EDT

ahs ovwr 40 yrats they suck

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lolok
joe blowme, US
Jun 12, 2011 2:43 am EDT

Honestly you people need to stop playing the victim. "Oh I got screwed by AHS but I still keep paying them" Quit your complaining and cancel the service, you got conned. All warranties are scams, its just another middleman to pay. "Piece of mind, " lol what a joke

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Deirdra Daniels
Indian Head, US
Jun 10, 2011 4:09 am EDT

AHS sucks they are fraudulant and liers. They contract lying and fraudulant companys. The corporate office does not return phone calls as promised at all. I have a bad AC unit and 3 companys was called and only 2 showed. The second one that showed came 2 hours late with no phone call. the first one no show at all. I contacted the corporate office to no avail. No return call at all. Called their office in Memphis, TN 5 times with no call back at all. My sister had her AC unit replaced in Atlanta, My cousin had her unit replaced here in Maryland. both of them were only charged the initial $60.00 and both had their units replace. I need the same thing done, but I am being charged an additional $600.00 somthing is majorly wrong with this picture. Is AHS picking and choosing who they charge for the same exact services. UMMMMM! FRAUD'S, LIER'S, DO NOT TRUST THIS COMPANY. You pay all of your money to them, but when it comes time for you to get things fixed they still want to charge you out the butt for ### services.

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Mjverach
US
May 26, 2011 11:08 pm EDT

AHS has been attempting to repair our water heater for 4 months, finally saying it needs to be replaced. The day they came to replace it I was told they picked up the wrong unit from the warehouse and would be back in the afternoon with the correct unit. Next, we got a call from AHS stating that the repairman will need $500 to correct "code" issues or he can't do the work. I have a 6 year old house that met code 6 years ago, and has had 2 home inspections. AHS is a scam!

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AnnSc
US
Mar 27, 2011 5:45 pm EDT

Realtor's aren't paid a referral fee for providing different home warranties for buyer's and seller's to consider. It's part of the job of being an agent to provide all the information available the agent knows might be available to benefit their client, for the client to consider and choose. An agent works for the client...the client is the BOSS.

Some brokerage firms have reciprocal agreements with different companies, including title and home warranty- but they disclose that to you. The agent themselves (as a salesperson) wouldn't have that agreement. Any pay or incentive an agent receives during a transaction connected to a buyer has to be disclosed to that buyer.

With that said, I have had many different experiences with home warranty companies myself, as an agent/owner of property that I live in and property that I rented out.

Once I had to take a company to a small claims court to force the warranty company to perform- and I won. They had to replace the AC unit on an older property they had been collecting contract fees on from me. It was a smaller company, years & years ago, that refused to repair/replace the AC unit because it was from 1970-something & they couldn't find a repair part, didn't want to/or could easily afford to replace it... Well, neither could I- which is why I purchased the warranty!

Each home warranty company has different guiding principles of business unique to its "way of doing business".

All larger home warranty companies, however, operate in pretty much the same way- they subcontract the repair work to independent contractors to carry out the terms of the contract to the homeowner. Always require the person entering your home shows you ID. Sometimes I've even required they show me they are licensed, bonded, insured prior to letting them in- give me a card & show me you're a professional. You will see their card doesn't (usually) reflect the warranty company you paid your fee to.

Some companies do allow you to upgrade your repairs if a major appliance needs replacement, but they're required to do only the minimum the contract provides you. The negative? Most don't have the coverages for extra work & supplies for repair to the home (crane, for example) available for the buyer to purchase, some companies do. They do base their repairs, and tell their repairmen specifically- look when you go to the client's property to see if their is ANYthing the client hasn't been doing to maintain the property correctly & we will cancel the contract coverage for that part of the contract. Dirty air filter? NO AC coverage. That's a big one.

Overall, I still personally use a HOME WARRANTY on my personal home:
1. I don't like financial surprises, warranty limits my financial exposure to repairs (but I also know what it won't do)
2. I like having a contractor on a "ready" list I can call for anything that breaks without having to call everyone I know to find (for example): a microwave repairman, or AC, or Pool pump, or circuit breaker guy, or roof repair, hot water heater, or dishwasher, or water pipe foundation leak...the list seems endless as a homeowner. The pool coverage (pool pump, pipes, & heater) has actually paid me back my fees the most and most often, which I wouldn't have guessed without having been through it. The other repairs have pretty much been more of a convenience of having someone right away do a smaller repair at a set fee that I could predict.
3. I can leave town & go on vacation owning rental properties, and if my tenants have a problem- THEY have someone to call right away! I love that part. They're happy, so am I. Win/win.

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obsessed2
Windsor, US
Mar 25, 2010 5:48 pm EDT

I have had a service contract with AHS since 2002 and have received good service. I had a heat pump replaced (my old one was 20 years old) with money that would have been used to replace a compressor (sure it took a few days but things don't always happen overnight). I also had a washer replaced with the $546 they were willing to spend to fix it. Considering I paid $599 for the washer almost 5 years I can't complain. I also had a well pump replaced. I had to pay my $60 service charge along with a $60 material charge but for a $800 pump job I am not complaining. I have had repairs done to my dishwasher and dryer, as well as a pin hole leak in a hot water line repaired. Every time I have put in a service request AHS has answered the call. Each time the repairs were completed correctly. Maybe its because I live in a rural area where the repair companies aren't trying to rake AHS over the coals. The service has not always been the fastest but it has been consistent, the work always got done in one week or less, and was done right. Some people fail to realize that it can take time to get parts, especially for older equipment. My washer died and even trying to get parts from Sears (yes, Kenmore broke down in less than 5 years) was going to take over a week. Sure the contract costs me over $500 a year and some years I have not put in a single claim and kissed my $500 goodbye. I do the same with car insurance. But, there have been years when the service has been a blessing because I would have paid over $500 in repairs.

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American Home Shield [AHS] lied about repairing ac

American Home Shield LIES. My AC compressor blew up on Sunday. The unit is 16 years old - my husband is disabled and undergoing radiation now - we live in Florida and it's hot and humid. They sent a man on Mon. - he had 48 hours to put in just a new motor - not a whole new compressor. We were dying of the heat - knew we needed a whole new complete unit - they refused. We had the serviceman come back and we had to pay the entire amount ($2600.00) - but he had us cool on Tuesday.

AHS is terrible - cancel them if you can.

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turksmom
Lemoyne, US
Jun 24, 2009 4:13 pm EDT

I feel like a club member. AHS has been unable to find technicians to provide service in my area. Refused to pay for portions of repairs, charged me their $60 fee for scheduling what turned out to be a $20 repair, extended repairs over 2 months and multiple visits with the appliance never being repaired or replaced by AHS (I gave up and bought a new one And they do not reimburse! Never, Ever!), suspended my contract on the date the 3rd installment of my annual premium was due (wouldn't you know I'd have to call for service then?). This would mean I paid for 2/3 of a year, but was unable to use it 2 months into the renewal period until I paid with a credit card by phone. At which point they told me there was no one available in my area, could I wait? No. 4 kids and no water over the winter with a boiler heat system? Couldn't really wait so I paid AHS and paid for my own repair. Then I tried to cancel the contract and it was so much trouble, I gave up. Recently tried to schedule service again for 3 different plumbing issues. Thought I'd save myself the extra $120 by doing them all together. They scheduled 3 separate visits at 3 separate times! 2 with the same contractor! I cancelled and did it myself

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American Home Shield [AHS] terrible company!

This company should not exist. it is nothing but a fooling. For small things such as gas leak, which normally cost you 75 dollars a service call, they, you have to pay 50 dollars. for anything more then 100, they require second opinion, which normally concludes with' your problem was inporperly installed'. After you wasted a lot of time on first opinion, second opinion, you still have to pay for total cost yourself. Forget about you big appliance, your heating system or AC, they will not send you a cent cover your repair.

You will be a lot better off without this company. Talk to your neighbors or coworkers or anyone, do not get anywhere close to this company.

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donna
Aug 14, 2008 1:26 pm EDT

This company is a total ripoff. I've been trying to get my oven fixed for over 3 months now. They claim the part is being rebuilt. I was first told they order the part and now they are "rebuilding" it?

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I have insured an AC unit with AHS for 15 years, only to have my claim for replacement denied. The AHS rep said that the unit is "dirty, rusty, and has mold growing on it." The unit is an outdoor unit that is 25 years old. It is dirty and it is rusty, but the mold is growing around the pad that the unit is sitting on, not on the unit itself. The coil i...

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American Home Shield [AHS] avoid ahs at all costs!

American Home Shield of Carroll, Iowa is clearly taking advantage of its customers and avoiding paying claims by having its service agents file false reports.

My AHS coverage came with the purchase of my home. About six months after moving in, the dishwasher stopped working. AHS sent a technician, who spent about five minutes reviewing the unit. He concluded that the initial installation was faulty -- that is, that the unit have been installed with the polarity reversed and without a ground. The result, he claimed, was that the control board had burned out, even though he never removed the top panel to inspect the control board. Moreover, because the unit was improperly installed the warrant coverage would be denied. He advised that it would cost about $300 to replace the control board.

After he left I decided to look over the dishwasher myself. I did remove the bottom and top panels. I found that the unit was properly grounded and I tested the polarity, which was similarly fine. However, when I inspected the control board I found that the adjacent "thermal cutoff" fuse was not functioning. I ordered a new fuse from an online distributor for $7.00. I arrived the next business day and I replaced it in five minutes. The dishwasher resumed functioning perfectly.

The report submitted by AHS's service agent was clearly fraudulent. The intention was to have AHS deny service and then have the service agent take the job of repairing the unit for $300 (and no doubt pocketing the new control board). I called the service agent's company to complain and they seemed genuinely upset by their employee's conduct. However, AHS took the position that their agent's report was their final work and that they would not refund my $55.00 service fee.

I strongly believe that what AHS and their service agents are doing is wrong and illegal. I have sent a demand letter to the AHS legal department and a copy to the California Dept. of Insurance. Avoid these guys at all costs!

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Norman Nailer
Nov 20, 2007 4:34 pm EST

I just found out what the "improper installation" scam is all about.

This is wrong. Same story as everyone else.

I am so disappointed.

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Jim Johnson
Oct 16, 2007 8:45 pm EDT

I fully agree with this. I have had AHS (American Home Shield) at two different houses. The first time, I had a plumbing leak and they would not cut the drywall open to find it. I have not had an issue (yet) in my current house, but I expect the same trouble if I had to call them again.

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Belinda Joyce
May 24, 2007 11:31 pm EDT

My problems with AHS are beyond comprehension. I can't believe this unscrupulous company has managed to stay in business. Can someone please send me the AHS legal department address and exactly how to file a complaint with California Dept. of Insurance.

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Ahs insurance home warranty. Sub: escalation of issue. Reference: work order no.[protected]. Reason for escalation: unable to get the service. History of the case: — 5/18 — while operating cook top under a very normal circumstance, there was a big blast and the cook top developed multiple cracks. 5/18 — reported the issue to american home shield. 5/23 —...

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About American Home Shield [AHS]

Screenshot American Home Shield [AHS]
American Home Shield offers home warranty plans that cover the repair or replacement of major home systems and appliances. Their services are designed to mitigate unexpected costs for homeowners. Plans can be customized to cover items such as HVAC, electrical, and plumbing systems.
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2. Navigating to the complaint form: Locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with American Home Shield. Make it specific and clear, such as "Delayed Service Response from American Home Shield" or "Unresolved Billing Issue with AHS".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with American Home Shield. Include key areas such as customer service interactions, timeliness and quality of service, clarity and accuracy of contract terms, billing and charges, or any other specific issues you faced. Mention any transactions with the company, including dates and reference numbers if available. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with AHS, and the company's response or lack thereof. Explain how this issue has personally affected you, whether it's through financial loss, stress, inconvenience, or property damage.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence, contracts, receipts, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred due to the issue with American Home Shield. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, repair, apology, or any other specific action from the company.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is factual and that your desired outcome is realistically achievable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from American Home Shield itself, so it's important to stay informed about the progress of your complaint.

Overview of American Home Shield [AHS] complaint handling

American Home Shield [AHS] reviews first appeared on Complaints Board on Aug 22, 2006. The latest review Stop the Service! was posted on Aug 3, 2024. The latest complaint Furnace was resolved on Nov 12, 2022. American Home Shield [AHS] has an average consumer rating of 1 stars from 1371 reviews. American Home Shield [AHS] has resolved 56 complaints.
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  1. American Home Shield [AHS] Contacts

  2. American Home Shield [AHS] phone numbers
    +1 (800) 735-4663
    +1 (800) 735-4663
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number 0 0 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number
    For Real Estate Professionals
    +1 (888) 682-1043
    +1 (888) 682-1043
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number 1 1 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number
    100%
    Confidence score
    Warranty Services
    +1 (800) 858-1922
    +1 (800) 858-1922
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number 0 0 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number
    Customer Support
    More phone numbers
  3. American Home Shield [AHS] emails
  4. American Home Shield [AHS] address
    860 Ridge Lake Blvd, Memphis, Tennessee, 38120, United States
  5. American Home Shield [AHS] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2024

Most discussed American Home Shield [AHS] complaints

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