Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Sep 11, 2008
1:35 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company has a great way not to honor their "risk free in-home trial backed by a lifetime warranty." If you don't order a color swatch before placing your order, they do not honor their return policy, even if the problem has *nothing to do with the color.* See the fine print of the return policy. Gotcha.
Sep 11, 2008
1:32 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi my name is Desiree Walker 206 Boland Ave Sudbury ON P3E1Y2 705-675-2040.
This is the second time I send you this message. I have not recieved a reply from you. Please reply A.S.A.P.
This is my story...
In mid-July, I was speaking to yak and carefully considering switching from Bell Canada over to Yak communications. The first lady I spoke to, who wa...
Sep 11, 2008
1:29 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was shopping in rue 21. Standing in line a metal sign fell and cut my leg. I ask the clerk for a first aide kit. She kept working with the people in line. I ask her if she had something to clean the cut that I have cancer and this is not good for this to happen to me. Finally she went and got the kit there was nothing in there to clean my wound. But it...
Sep 11, 2008
1:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 12/31/07 I sent a lens and $115 pre-payment to Rolland Elliot Studios for a Matrix Metering Chip Upgrade as advertised on his web site at http://home.carolina.rr.com/headshots/Nikonhome.htm. Previous to sending the lens and payment I contacted Mr. Elliot and he responded that the work would require an estimated 3-4 weeks. In mid-February I contacted Mr...
Sep 11, 2008
1:22 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
ABEBOOKS.COM We placed the order of CHEMISTRY: THE MOLECULAR NATURE OF MATTER AND CHANGE on Aug 26, 2008 and received a verification that order has been processed and shipped. Surprisingly, More than week after we got reply that it will take about a month to ship the order. I got a stupid reply like "As I advertise in my description that normally we will...
Sep 11, 2008
1:19 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I recently purchased a Felicity Sunlit Cherry Bedroom Suite from Thomasville Furniture. Our Thomasville saleswoman had led us to believe that our Thomasville furniture would be made in North Carolina, but when it was delivered we discovered that it was all made in China. Thomasville had built its reputation on delivering high quality...
Sep 11, 2008
1:16 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Two sisters, both the daughters of a former divorce client of mine (Mr. Kenneth Bird) have used various websites to make vicious false claims after I refused to respond to their threats to "make it right." One of them, identifying herself only as a "d. king" or "L. King, " from Escondido, California, after telling me "TIME IS UP!, " posted on a website the...
Sep 11, 2008
1:06 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Mechanic at Monroe Muffler caused damage to struts and strut plates in order to make more money. I took my car in for a wheel alignment and an oil change. I arrived at 7:30 am on September 1, 2008. The mechanic drove my car then placed it on the rack. 2 hours later the mechanic came and told me he would not be able to do an alignment on my car because the...
Sep 11, 2008
12:58 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Discmakers is a CD replication company for independent music producers-- in my case, a college a cappella group. We have a huge fall concert at which we wanted to have the CDs available, and submitted our artwork with time to spare for that to happen. Discmakers "forgot" to email our project manager, who then didn't get me any proofs to review; when I...
Sep 11, 2008
12:38 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Be very careful when accepting sales pitches from AT&T customer/internet service representatives in respect to their methodology when giving you dollar credits to compensate you for upgrading your services.
In my case, the AT&T Internet service representative made his pitch wanting me to upgrade from FastAccess Ultra Service to FastAccess DSL Extreme. I...
Sep 11, 2008
12:36 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently moved and my bill was sent to my old address. I recieved the payment reminder text massage but still forgot to pay my bill. My phone service was suspended and I called the 800 number the next day to pay my bill and re-instate my service. I first tried to pay using the telephone service on wednesday 8/27/2008. You have to go through a long list of...
Sep 11, 2008
11:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a used Toyota Corolla from Honda Cars of Katy on 26th June 2008. I was offered an Extended Warranty on this, which I opted for, not knowing that it actually added $1599/- to my loan. After realising this, I cancelled this on 30 June 2008 (which is just 4 days after I purchased it). I was told that the refund will directly go to the loan (which...
Sep 11, 2008
10:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We disconnect digital cable service on 8/20, and received our bill for the usual amount in full due on 9/13. When I called on 8/29, customer service said it didn't go thru. When I asked, the person on the other side of the phone became curt. I was then transferred to service and the guy said billing should be adjusted by next week.
Since it was Memorial...
Sep 11, 2008
10:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I make a purchase on june 21 for a dock pant for 75, 00$ + 6.58 s/h recieved my product june 25 but the zipper was broke and I got the wrong size so called cs they told me to send it back that they have my size available, the same day I send it back (Paid the sh) them wait for like a month and nothing so called back and they told me that may take around 4...
Sep 11, 2008
6:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Well I’m now into my 3rd week of dealing with Etrade blocking my account because supposedly it had been "violated" by somebody from overseas. I was in Indonesia at the time and they allowed me access to about $1000 before shutting down my account. Since then, they have stated they need to verify my identity before fedexing a new banking card...
They...
Sep 11, 2008
6:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When we moved we up dated our billing addresses. For some reason JCPenney failed to up date that address and sent a bill to our old address.
This ended with the bill going to collection which was paid in full upon the first telephone call from the collection agency because we are responsible people who pay our debts!
JCPenney's had no problem sending me...
Sep 10, 2008
5:36 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Iadvance Meta bank, Wow, what I thought was an awesome service and still do has become disturbing... I like the services offered and they are a need but with the customer service I have been provided in the last 2 days I will no longer be using these services... I really like these services but I have never been talked to by any public service or private...
Sep 10, 2008
5:26 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I can’t say anything that the rest of you don’t already know about these snakes, they’re crooked. Anyway when my home burned down, I called SPS for a payoff price so I could get them paid, they faxed me a letter saying that it would cost 57000 to pay them off, well that didn’t make any sense to me, according to the last statement i received from the...
Sep 10, 2008
5:08 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I wouldn't recommend for anyone to use Flagstar's Escrow to pay your homeowners insurance. They are well known for allowing homeowners insurance to lapse and then put in place the forced placed insurance. They did it to us twice and the second time...we didn't find out that there was a problem with our homeowners insurance until we had a house fire and thi...
Sep 10, 2008
5:05 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
American Mattress sold me a bed with me assuming the warranty is good. I was never told there would be no warranty on floor models... The manager told me it had to be assumed that this is the reason he was selling this mattress so inexpensively. I was never told there would be no warranty. I called the Serta Rep. Serta rep tells me no warranty can be...
Sep 10, 2008
4:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We have a bedroom set and a couch that we are paying on...Our payments are almost all paid so we have been putting a lot towards it to pay it of quicker...I went in and paid $400 on our account...Now they say that i didn't pay and that they cant do anything about it...Well WTF that’s a lot of money out the door...and out of our pockets...someone knows where...
Sep 10, 2008
2:34 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went shopping @ the publix in port saint Lucie fl. on us1 and prima vista and on that day i went shopping for business and personal items @ publix. To make a long story short i was waiting for the employee @ the deli to slice meat for me and she was very pleasant. My 1 year old was getting restless for sitting in the cart and i tried my best to tend to...
Sep 10, 2008
2:01 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Got my telephone statement with these charges dated on a Sunday at a time that I was at church and I am the only one at this residence no way could any one call from this phone I told him not unless my cats which I have not taught them how to use the telephone as of yet I call them once in a while so they can hear me They said that the charges would be...
Sep 10, 2008
1:24 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Lens Crappers has very bad customer service!
This is the Oceanside store in California. The staff did not call my husband to tell him that when his glasses came in, they were defected and had to be sent out again. It took 3 weeks to get his glasses. There is bad communication between the so called "staff".
The "manager" named Karla said she would credit...
Sep 10, 2008
12:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The Canon Color imageRUNNER C3220 has worked well at the beginning but now constantly jams once a month or start to print yellow copies. The machine has to be in good working conditions at all times for the high demand that we’re doing at the Miami International Airport. The Canon always seems to break down when we have big jobs that comes from the upper...