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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Sep 17, 2008
5:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I really can't explain what happened in 100 words because as I sit here, the situation is still not resolved and I've been on the phone with my bank and their Woodstock VA- Holiday Inn Express for over 2 hours (9-16-08@ 8:30pm). In a few short words, they over charged my account because they forgot they took a deposit ($186.50) a week before my reservation...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We got scammed into the Vacation Travel Club while in Branson Missouri. We were promised a free cruise and a free trip to Ireland if we paid the fee and joined. The fee was almost five thousand dollars. This was about three years ago. When we went to take advantage of one of the trips we were told the company that had sold it to us had gone out of...
Sep 17, 2008
5:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchase of hot tub May 2008. At Empire Building Materials Leesport, Pennsylvania After about two months I noticed that it seemed the hot tub was loosing water. I at first attributed this to splashing, evaporation etc. On August 12, 2008 I noticed it lost several inches of water in a few hours, After removing the side panel it was obvious that the tub wa...
Sep 17, 2008
5:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This company took my money for an auto extended warranty and basically sold me a $1500 piece of paper and no warranty! I called the name on the paperwork they sent me and guess what??? The other company on the paper said I should talk to the company that sold it. Well, after a lot of research on the net I found out that these are the same scam companie...
Sep 17, 2008
5:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I work at banfield. And to the comment about the giardia not working - at banfield if your on a wellness plan its guaranteed and if the dog does get the disease banfield pays for it. Also lyme isn't just in certain parts. Tick in michigan carry it and cases have been found. Recently. So you need to do your research. And by the way - google isn't proof...
Sep 17, 2008
5:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a free member and of course got loads of women wanting to meet me. I replied to all of them and got nothing in return. I looked at the most attractive one in her profile and looked at what her buddies had said. A lot of comments said things like Oh another fake, stop treating us like idiots etc. If you go back to the site, find the most attractive...
Sep 17, 2008
5:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought premium Stainmaster carpet from Home Depot in Woodland, California. We picked a dense carpet near the top of the price line. The carpet is absolutely worthless, and within several months showed more stains than the carpet it replaced had shown in 15 years! Common dirt gets ground in and causes stains. Stain removers which worked well on our old...
Sep 17, 2008
5:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
About two years ago my elderly parents started receiving notices that they were behind on their payment by one month... But they had all their canceled checks. Even though these were submitted to the company the letters continued. About a year ago I moved home due to the death of my father and my mothers illness. Due to her illness I took over finacial...
Sep 17, 2008
5:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought several items with a check of $120 at Appleton West. Got home found I bought 2 wrong items. Returned the next day and they gave me an in store credit, sent me through check out to repurchase. 2 weeks later, wife returned with $11 of extra unused still packaged project parts while she was in town. They gave her an in store credit claiming she bought...
Sep 17, 2008
5:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not buy from CSN STORES! They have lots of websites under the same umbrella... products come damaged and they charge you restocking fee and shipping if you don't want replacements. Therefore, i told them to send me another one and it took them another 2 weeks to ship it out. I waited and the 2nd one came damaged again as well... again told them just give...
Sep 17, 2008
4:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I moved to a new address within the city and gold's was no longer accessible. I went in on october 3rd, 2007 to cancel my account. I spoke with an individual at the front desk and was advised I had to send in my cancellation by letter. I asked if I may drop it off, and was told no, it had to be mailed. Fine. Because my credit card expired, gold's could not...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent $9.95 for information that was supposed to be here in 2 days. I knew that was impossible to come from the U.S. in that time but got about 10 days later. The package has a DVD & a 'workbook'. You are instructed to call your mentor for more instructions after you watch part of the Dvd. You can only watch part of it cause you have to get a 'code' from...
Sep 17, 2008
4:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrive learning says it can get your money back in 90 days, well thats a lie. it takes a minimum of 1 year to start making any money doing an affiliate web site and from time to time, they say they will work with you till you recoup your investment... thats a lie. I used to be a coach for the internet businesses and i know for a fact that it takes 1 year to get anything back. Save yourself your hard earned money.
Sep 17, 2008
4:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
They advertised a USB cord for my Sony DSC W55 camera. I ordered it was very inexpensive, but the shipping was almost as much as the cord. All totaled about $20. It took weeks to receive the product. The product had been sent on a slow boat from China. Through customs no less. At first I was enchanted... China. The cord didn't fit, I was a victim of false...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
After being OTR for a month I went on hometime for my son's graduation. During this time the tractor I was assigned was taken out of service and sold I was told this by DM Vic Quintana, and TM Chris Ryan of the Albuquerque, NM Swift terminal. It was not until June 6, 2008 that I was called and told they had a tractor ready completely serviced, ready to go...
Sep 17, 2008
4:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered a dollar soda from dollar menu and was charged $1.29 + tax. Yes the girl repeated a dollar drink also. After looking at receipt I said you overcharged me. She said we charge 1.29 so I said why is it on dollar menu? And she didn't understand. So I said can I have refund and she said no I give you this and gave me 17c as I left I said I should report...
Sep 16, 2008
3:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Refinanced in early 2008 with Countrywide Mortgage.Countrywide did not accept appraisal from appraiser, home was appraised at $270, 000.00 in January 2008.We wanted to refinance out of a interest only loan to a fixed conventional loan. New loan was to be $214, 000, Countrywide would not accept appraisal at $270, 000 and had their valued opinion/guess value...
Sep 16, 2008
3:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for melaleuca under the understanding that I would make money because 'everybody would buy this stuff'. Well after the first few months of limitless phone calls and countless hours of unpaid work. I am disabled in a wheelchair and I have 3 children, 1 terminally ill, and 1 with autism. My husband is my full time caregiver and we receive le...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been banking with Coastal Federal here in Myrtle Beach for about seven years with absolutely no problem at all. Then the news came a year or so ago that BB&T was purchasing my bank. I was skeptical but kept the account because I knew of know other bank to turn to, and at that point had heard nothing about BB&T. Well it's a year later and they have...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
uShip.com is internet based company offering a forum for transportation service providers (TSP) and shipper matching. It functions similar to a reverse auction in that shippers may list a shipment needing transported for Transportation Service Providers to offer service and bid. The shipper can select TSPs from the offers received for their shipment. The...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Garden State Nissan located in Hackensack agreed to sell 2008 Nissan Quest 3.5 for $17, 287 (including taxes and other processing fee).I've paid a deposit of $1500 and the dealer agreed to deliver the vehicle on 08/30/2008. I drove 2.5 hours to the dealership only to find that he sold the vehicle to some one else for more. Since there was a rebate from...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Right after I posted my complaint on Complaints.com, I have received the following email from HTTP-Tunnell Corporation technical support. This is a perfect example of companies hiring teenagers to harrass people. DO NOT DEAL WITH HTTP-Tunnel Corporation. Judge yourself: "Hi, Well you have only confirmed what I had suspected. Your purchase was for...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
As I was waiting on my car to get serviced an geltleman came in to get an job applacation for tire kingdom the store manager Alan tells this man go to tire kingdom.com to fill out the applacation online. The gentleman says he does not have access to an computer at the time and can I get a paper applacation. The store manager says sorry about your luck! A...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am staying in the San Francisco Marriott next week - mid-September for a conference I am attending. The conference literature posted a rate of $235 for a single room, available on a first come first serve basis. I called and made reservations in JUNE. I spoke with the hotel reservations, gave them the society name and quoted them the rate. They booked the...
Sep 15, 2008
11:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
During my interaction with their tech support person, William Boley, I have received a few emails from him. Here are some excerpts. The overall experience was very bad, rude and obnoxious support. Stay away from these people. "Hi, Please cancel your account and request a refund. This issue is CLOSED. William" "You are havinig some type of network...