Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Sep 10, 2008
11:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I made 3 payments in one month to pay off my account. My statement showed no payment was due when it came in. I had a tragedy happen in my life that month and did not make a payment. I knew I had a 30.00 balance on my account and would pay it off the next month. I went to go make my payment and they had charged me a 28.00 late payment fee. I contacted the...
Sep 10, 2008
11:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 6, 2008, I contracted Empire Today to install a bathtub liner as well as a door in our bathroom. On July 12, 2008, two installers came by at our house to do the work. However, because of the rain, they asked us to push back the installation on the following day. They came back the following morning and after spending almost two hours in the...
Sep 10, 2008
10:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of the Visitors Center in TN- the salesmen are waiting for you...they entice you with free tickets to see a show etc...We were totally naive! I really don't know how these salesmen sleep at night because it is really a farce.
Too many rules apply and of course you come to realize this after your purchase. The salesman left out huge details on how...
Sep 10, 2008
1:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When my husband and I bought into UVC in June 2008, it was promoting an airfare guarantee of up to 5 years program through their partner Travel Escape Club. Now, UVC is not honoring the program, though we have this in writing.
When I spoke with the sales manager at Villa Del Palmar Flamingos, he was shocked that that benefit is not being offered. He even...
Sep 10, 2008
1:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A motor failure in a front-loading, heavy-duty, water-efficient Frigidaire washer (model 417.440842) triggered the failure of both the motor and main control boards according to a qualified service person. Two service visits and replacement of the main control board was needed to determine that.
The cost to replace the two boards is $700 plus service cost...
Sep 10, 2008
1:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I too purchased a 2008 Heritage and found the side stand way too forward and I'm 6'2'' and still cannot reach the side stand, the least Harley could do is offer an extension for the side stand, I called and they told me they do not offer one at this time, and could not or would not tell me when they would have one available...as far as the heat goes, I...
Sep 10, 2008
1:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Team Beach Body keeps charging your account.
Even after contesting their charges and contacting them repeatedly, their charges keep showing up on my credit card. Ironically, I specifically declined all other products and services when ordering their DVD.
The DVD was fine - but they keep trying to place charges on your account for things you have not...
Sep 09, 2008
3:51 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After leaving this store I was extremely disgusted and to this day, four months later, I have not returned. Best buy had a special in their ad advertising that if you purchased certain DVDs you got free tickets to movies (i believe one of the movies was The Hulk). My fiance who decided this would be a great deal purchased several of these movies one...
Sep 09, 2008
3:48 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 5/2/08 I purchased a Maverick Cobblestone Sofa from Jennifer Convertible. The piece was delivered on 5/9/08. There was a minor issue with a recliner handle (it stuck a little on one side) but it worked so we accepted the item. In early August I noticed a lump in the center cushion and checked underneath to find 2 pieces of the wood frame were broken. One...
Sep 09, 2008
3:48 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This mega bank is playing bait and switch with CD rates.
We asked to move a CD to the interest rate that was advertised on their web-site, when the CD matured and I was assured by their Customer Service dept. over the phone, that would be done, twice!
But, after it was too late to move the CD, as it had passed it's 10 day 'grace' period, up comes a...
Sep 09, 2008
3:42 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is more of a warning than a complaint. My mom had a very negative and frustrating experience and has wanted me to post it on the internet to help others from experiencing the same.
My mom has had a Sears Credit Card for about 8-9 years. I came home from the mainland in 2006 and found a very large charge on her statment, in the amount around $60-$70...
Sep 09, 2008
3:39 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company called everyday in August 08 & left hang-ups; when I finally spoke with an Oscar Tiyrs he wouldn't answer my question about how he obtained my number, instead telling me to pay my bills if I didn't want to receive calls, and eventually accused ME of harassing HIM. Another, Laurie Brazier snootily asked if I would be resolving my debt with her...
Sep 09, 2008
3:13 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to share with you my most recent experience on Delta. I would like to start by telling you how excited I was when I learned we were flying Delta the entire trip, from Jacksonville to Ghana. In the past, I had always trusted Delta to get me to my destination in a safe and timely manner.
I took off from Jacksonville on August 1st to Atlanta...
Sep 09, 2008
3:11 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a laptop computer and financed it through a business account with Dell Financial Services. In July 2008, I decided to pay off the remaining balance and attempted to make a payment on the DFS web site. However, I could not log on which I found out later DFS still had my old phone number and email address which I had changed with them month...
Sep 09, 2008
3:06 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Just wanted to share my unpleasant experience with Aldo this weekend. I went to the Easton location in Columbus, Ohio to find some shoes. The shoes I wanted they did not have in my size so they called Tuttle for me to put them on hold. I was told I had to pick them up that night because they dont like to hold on the weekend. I asked the gentleman what time...
Sep 09, 2008
2:56 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 15" sharp aquos LCD Tv that I was using with ear plugs when working out. I began getting electric shocks in my ear. After four phone calls to sharp, and talking to four representatives they finally agreed this was dangerous and sent me a new 19:" TV (I returned the old one to them but never heard from them about it).
The new TV went dead in 3...
Sep 09, 2008
2:55 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all, I have been a member of Lucille Roberts Gym for 2 years now. It is smelly, the equipment is old and often broken, and their hours are less than convenient for anyone with a full time job. However, the membership fees are $20 a month, and being a student, this was the only gym that fit my budget.
For my birthday in April I got money from...
Sep 09, 2008
2:51 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The Moorings provided a horribly sub-standard yacht (51.5 foot sloop) for my sailing vacation. After informing their fleet management of several serious defects onboard the boat nothing was done to correct these defects; the Moorings also refused to provide a different boat. This Charter Yacht company promotes itself as the best in the business, but my...
Sep 09, 2008
2:50 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A friend of mine transferred money using Western Union to her colleague but before she could collect her money somebody else collected the money on her behalf using some fake identity. Many fraudster do the scam using Western Union as it has a very weak system.
My suggestion to all would be to never use Western Union.
Here is one of the scam used by a...
Sep 09, 2008
2:38 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Litton Loan Servicing is HORRIBLE!!! I was a customer of Fremont Investment and Loan until they claimed bankruptcy and was sold to Litton. It has been a MISERABLE few months with this company. They continually let you know as you wait on hold that they are a collection company and any information obtained will be used to collect a debt. However, I do not...
Sep 09, 2008
2:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been trying to get Citimortgage to correct my credit report for FIVE YEARS now!!
It is incorrectly reported on my credit report that my house is foreclosed with a zero balance with no payment received since 2003. Yet, I AM making my monthly payment of $1260.00.
I have repeatedly faxed them copies of my credit report and proof of payments. This ha...
Sep 09, 2008
2:05 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My family has been going to Disney World almost since it opened. Up until now, the trips have been magical and delightful. Key words are UP UNITL NOW.
On a recent visit with my two grandchildren we were given incorrect information when we purchased our tickets and what happened in the park to my grandchildren 2 and 7 years old is inexcusable.
We had...
Sep 09, 2008
1:45 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought 3 patio love seats from Lowes, still under warranty when button on back cushion fell off.
Called distributor - none left, no help. Manufacturer is overseas, no help. Called Lowe's Customer Assistance, no help.
Called store Manager where we bought them, no help: None in stock, can't replace. WILL reimburse cost of whole seat if returned, but then we...
Sep 09, 2008
1:36 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am very upset and outraged about the way I have been treated in recent months by AT&T.
A while ago an AT&T rep asked me if I would like to upgrade to the highest DSL speed at no extra cost. I agreed. Instead, he added a 2nd DSL line to my account! Every time I get a bill I am charged twice for DSL service and have spent a great deal of time sorting thi...
Sep 09, 2008
1:21 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In December 2007, I remodeled my kitchen using all GE Monogram appliances. Within weeks, it was clear that the refrigerator/freezer (Model ZFSB25DTG) was not keeping temperature, would not make ice, was incredibly loud, and the freezer compartment had expanded to the point that the shelves no longer fit.
I made several calls to their service department...