Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Sep 14, 2008
8:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 4 Sep 08 I took a flight from Boston to Burbank alone with my two children, ages 1 and 2 (I purchased 3 tickets). Since my husband is military, he is often unable to travel with me. When I got to the gate I was surprised to find that United did not offer pre-boarding for those traveling with small children. I asked the woman working at the service...
Sep 14, 2008
8:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a Tracfone user for since 2006.
My battery for my Nokia 2126 died and would not take a charge. i called the
1-800 number and spoke with a customer service person in india. i explained my problem he told me to go to the retailers and i could buy a battery for my phone. i went to 3 retailers in my town of 6ooo people, none of them carried the...
Sep 14, 2008
8:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was so frustrated and annoyed by my recent experience at The Bay, I am tempted to cut up my Bay credit card and send it back with my next bill.
I waited in line for more than twenty minutes while the sole sales person at the counter failed repeatedly to correctly process the sale prices on the vases that another customer was trying to purchase.
Having...
Sep 14, 2008
8:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In May 2007 I bought 2 Gateway laptop computers from Best Buy. Computer #1 was returned to Best Buy, within 3 weeks of purchase, because it would not go through the setup process. It was in the shop for a month. After getting the computer back, it was not working properly and was returned to Best Buy again, for 3 weeks.I returned with the computer a third...
Sep 11, 2008
4:01 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Trusty Transport was hired to move my car from Caldwell, Texas to Sherrills Ford, NC. They were to contact me (per their correspondence) when the vehicle was picked up and then again when the driver was ready to deliver (usually 12 - 24 hrs notice per their correspondence). They picked the vehicle up sometime before Labor Day and did not notify me. I wa...
Sep 11, 2008
3:40 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent photos to this store via walgreen.com on 9/3/08 to be picked up at the Green Springs store. The total charges were to be $4.56. I gave my credit card number to pay for the pictures because they were a gift for someone else. The individual went to the store 9/4/08 to get the pictures and made additional purchases also. They didn't realize that their...
Sep 11, 2008
3:37 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This online ABS-CBN service does everything through e-mail and is impossible to contact. IF THEY GET YOUR CREDIT CARD THEY WILL CONTINUE TO BILL IT. They have a very poor product; it is suppose to be an online ABS-CBN channel, but takes a very long time to download and is not worth the money. I have been trying to stop them from charging my credit card for months. BEWARE!
Sep 11, 2008
3:05 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had my J Jill card for at least 4 years and never missed a payment. Last month, I accidentally forgot to schedule a payment with my online banking to make a payment. Before I received the automated calls regarding an overdue bill on 9/3, I had actually already scheduled a payment with my online banking account to make a payment on 9/2 and estimated it...
Sep 11, 2008
3:03 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dishnetwork took unautorized charges out of my bank account. They could not get a technician out to my new place to meet with the grounds keeper where he could show the technician where to install the dish, so the customer service representative said it was there fault and was sending a box where I could mail the equipment back to her. Today I get an...
Sep 11, 2008
2:44 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a customer of bell's sympatico internet service from december 2006 to april 2008. Had a one year contract originally and never renewed it, so my contract expired in december 2007, right?
In february 2008, I got my bill and it was DOUBLE the usual amount! (Well, got my bill is probably wrong seeing as bell canada refused to ever send me a bill, until...
Sep 11, 2008
2:42 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of Banking with CIBC Albion!!!
Those who have visit this branch will never forget the experience and never return to them.
This is for new people in Kipling and Finch area. Those who have done business with them knows how these people are.
CIBC Albion have special hidden rules and policies which I experienced and i would like to share
1. Before...
Sep 11, 2008
2:40 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The online ordering seems to work, but you always have questions, so you end up talking to a salesperson. This is where the problems began. He recommended a type of floor product that looked great, had a lifetime warranty and was reasonably priced. We ordered the flooring and supplies and installed the product without much difficulty. After just a few...
Sep 11, 2008
2:34 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought 4 tires for my car and the receipt lists free flat tire repair as being included in the price. I did get 1 flat repaired for free. I even bought 4 more tires for my other car from them, based on the convenience of having free flat tire service. Then, when I needed another flat repaired, they charged me. When I disputed the charge, they said they...
Sep 11, 2008
2:29 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased phone service from Telus and the one thing I requested and pay for is a private "unlisted" number.
Well after giving our number to a few family members I started to get calls from banks and credit agencies. Someone who shares the same first name as me (but not the same last name) owes them money and they think I'm him.
After numerou...
Sep 11, 2008
2:28 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I obtained health insurance several years ago through a company called Midwestern or something. As a part of the application process I was asked to sign many many forms. One of the forms was an application for Alliance for Affordable Services. Very little if anything was said about this except that you have to sign this one to be eligible for the insurance...
Sep 11, 2008
2:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On the Labor Day ( 9/1/2008), I parked my Blue 4d Sedan BMW ( nameplate: SUDSBMW) in the 24 Hr parking lot and headed to the 24 Hr gym located at the Bayfair mall, San Leandro, CA 94578 around 5p. I kept my gym bag securely inside the men�s locker and locked with a combination lock. When I returned to the locker at 6p, the slot where I put my bag wa...
Sep 11, 2008
2:14 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I canceled the service back in January 10 2008. Recently I looked a closer look at my credit card bill and realized that the service was not canceled. I had not received a bill since then. (I was told that I switched to paperless billing in Dec 22, 2007)
I called dishnetwork to ask for a refund, but was told that I was told on January 10 2008 to call back...
Sep 11, 2008
2:12 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, it seems Walmart Automotive is the leader in the old bait and switch scam..one year ago I bought 4 brand new tires for my car and then was talked into the "lifetime guarantee" for each tire I purchased. I made sure and asked repeatedly does this mean if anything happens to my tires they will be replaced free of charge" I was told everytime "yes Mam"...
Sep 11, 2008
2:09 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A Farm Bureau Insurance agent, Kevin Wcisel, used his client association with my 81 yr old father to garner a PERSONAL loan. They have done business together for several years.
Mr. Wcisel offered to pay an interest rate of 44% on a loan of 10, 000.00.
This was an unsecured loan written to him personally with out family knowledge or consent.
After...
Sep 11, 2008
1:59 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Worst customer service, rude incompetent office staff. Ellensburg, wa. If there are any members of charter communication management who care about the quality of employees that represent your company. Please read this. We have made 6 visits as of yesterday to the local office to change a service to my sons name. The change has never been made correctly, but...
Sep 11, 2008
1:54 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was riding on your bus from Penn Station, Newark NJ to Buffalo. There was a bit of a misunderstanding with the person who I was communicating the itinerary with, as such believed I had to catch a connecting Bus in Port Authority, Manhattan, NY, which I'm still not sure if that is the case.
Needless to say, I did not make the connection.
To make a long...
Sep 11, 2008
1:50 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Well I am an employee at Marshalls and I must say the way they jerk around their employees cannot be right. I have been working at this same location for a year and a 2 months so far and as time went by they (management) are trying to save money by doing things that are to me and other fellow associates very unfair. Such as: we close the store at 9:30 and...
Sep 11, 2008
1:44 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had ben searching online for toy breed puppies and came across this website. WWW.PUPPIES234.com. It seemed legitimate and like a good place to buy a puppy, and the prices were reasonable. The breeders and secretary work out of their homes and ask that you only call between 10 am and 9 pm and no calls on holidays. My first phone call was to find out if...
Sep 11, 2008
1:41 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Have had an acct with Suntrust, aka previously CCB, Got the Plus package with CCB resulting in the $5.00 fee at the time back in 2001--that was fine--Suntrust took over CCB Aug of 2005--they still deducted fee on something I have just recently found out Suntrust never offered and did not, i repeat did not carry. We called last year after another insurance...
Sep 11, 2008
1:37 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
There are many complaints regarding Ancestry.com and they are all valid as far as I am concerned. They attempted to use my credit card and extend my membership even though they had been instructed not to. They do this because as most people who have even had a membership with Ancestry will tell you they don't have any information other web sites don't have...