The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased 2 similar products from 2 separate companies. Micro memory cards for our new cellphones. 1 arrived writing a week. After a week meritline sent an email stating they were backordered, (of course they'd already charged my amex), & expected to send out within 2 weeks. 3 weeks later, I emailed them, and then they sent an email stating the order had...
The complaint has been investigated and resolved to the customer’s satisfaction.
Not only does the product not work, the shipping charges are HIGH ($17.90 for the two small boxes). Tried using Riddex in garages after Hurricane Ike. Anything that ran in for shelter was not bothered by this product. I think the roaches prefer it to the good old fashioned roach spray. Maybe it's an aphrodisiac for them.
I am currently, I'm in the proce...
The complaint has been investigated and resolved to the customer’s satisfaction.
American Education Services, AES, has terrible customer service. After a customer service representative told me erroneous information about a modified graduate repayment system (MGRS) that it would A) not use forbearance time, and B) bring the account current and not make another payment due for 2 months I immediately received a bill due in two weeks (not...
The complaint has been investigated and resolved to the customer’s satisfaction.
Gmac mortgage was helpful when I was trying to sell my home for the market value, which had dropped and was less than what I owed. They did so by a short sale, of which I have to pay them back since it was in 2006 before the cancellation of debt bill went into affect.
Two years later I receive a letter from the irs stating that I owe them $4, 000 in taxe...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have received daily phone calls from the National Small Business Alliance on my personal cell phone for over a month now. When I answer my phone a computer voice tells me I am eligible for an 8k credit line. It tells me to press 0 to accept this credit line or call 1-866-310-9661. I do not want the credit, I never asked for the credit and I do not want...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought our Kenmore apartment washer and dryer around April /07. We had it fixed twice by the three month return mark for not going into spin cycle and draining the water. In that three months I told the lady we wanted to return it and she said we couldn't only to find out a month later we could have but now time was up and we were stuck with it. There...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered hardwood pellets for my stove. I paid for them on a Friday. No problem 37 tons in stock. Monday the delivery shows up with the cheaper softwood pellets. I told the driver that I ordered hardwood pellets. He called the store then told me that they sold out of the hardwood pellets. I told him take them back. I called corporate and was told the store...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased 2 pairs of the same Prada shoes in different colors. They were thong type sandals. Both pairs broke - the thong part came completely out of the sole (a clear defect in the design of the shoe itself). People do not expect to pay nearly $400 for a pair of shoes and then have them break. It was the first time I had worn one of the pairs. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
A lie of omission is still a lie. FP Mailing Solutions told me that Pitney Bowes postage meters were faulty, expensive and contained hidden charges. So, I went with FP (stupid me). The salesman neglected to mention that you needed a dedicated analog phone line to download your postage. I run a web design business and have only digital signals. And they say...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had some financial problems a few years ago and it is still haunting me. My latest problem is that I have all kinds of people calling my cell phone. I know this is not allowed. Arrow financial, NCO, Midland Funding, LVNV, Viking Debt Collection, Phoenix Debt Management, sooo many debt collectors. I've spoken to an attorney about it. They say these...
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all we just moved to this town and our phone number I am sure at one time belonged to someone else. However we get calls on a daily basis from Palisades Collections. Sometimes when I answer the phone it is a recording in Spanish, (I only speak English). At that point I hang up. Other times they call and there is a recording saying this is an...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I decided to order bobbleheads for ourselves and bridal party as gifts for them. We were very excited about this idea because we're big baseball fans and have a collection of bobbleheads. Well, whoopass did SUCH a poor job - do NOT order from them! They send you a proof of the sculpted head unpainted so you can give feedback about change...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a living and dining room set from Marlo furniture in Forestville, MD, I must admit the sales reps that I dealt with were professional, but everything after that goes down hill. First my delivery dates kept kept getting pushed further and further away, and when I would call and inquire about it, each time the piece that they were waiting to "come...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have the worst customer service experience. I called them on September 18 at 12 noon and a recorded voice says your hold period may be more than 40 minutes. I decided to send them an e-mail, the auto reply says they are experiencing high volume of e-mails so expect a delay in reply. It shows they have real poor service.
When I signed up in June 2008, I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Associated Bank "misplaced" (they say by a coding error) a $400.00 cash deposit that created overdrafts to my account. That error left me stranded in the middle of the night, out of town and out of gas without the use of my debit card. It also created overdrafts on my account the next day for checks that came in. The bank said that they couldn't do anything...
The complaint has been investigated and resolved to the customer’s satisfaction.
For the first time ever I decided to purchase early Christmas gifts from a catalog. I chose LTD Commodities, big mistake! I found a Dale Earnhardt Sr. Car with an actual piece of track from where he won the Daytona. It cost me $30.00. Well, I got it today and no kidding this thing is a cheap matchbox car with a 1/2"x2" "chunk" of what is NOT actual track!...
The complaint has been investigated and resolved to the customer’s satisfaction.
Does anyone know how legally bining the BALLY FITNESS Contract is? Like many other people, my college-age daughter signed the Bally contract without realizing she was obligating herself to $26.00 for 3 years. She was also originally told she could put the membership on hold and just pay $10 per month, but that is no longer an option either. They told her...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a time share through Grand Monarch in 2003. WHAT A MISTAKE!! Since then, we can NEVER get any exchanges that we request, not even at our time share location, have paid Interval fees in the hopes that we can get exchanges where & when we want... but no luck!!
This is the VERY WORST investment we have any been roped into. We need to get out of...
The complaint has been investigated and resolved to the customer’s satisfaction.
Beach Body is a horribly dishonest company. The people you talk to on the phone are in India and either do not understand or pretend not to comprehend English. I ordered on line by mistake by simply pressing a key that did not say final. I immediately called and spoke with a gentleman and told him to cancel the order. He put me on hold then came back and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2008 Ford Hybrid Escape, off the lot, it came with a GPS system. Don't buy it - not worth the money it gives wrong directions - called Ford from vehicle while trying to navigate thru adriondack mtn's. Does not have correct road data for ANY side roads - Ford told me they created a report go into dealership - went in - dealership had no such report...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had my banking accounts with a local bank for years without a single problem until several years ago these rip-off artist came in our towns and bought out all the banks. Now we have Niagara Bank, NBT Bank, Bank America, and Citizens! All big banks with big dreams of screwing the public over and becoming the BIGGEST! I had a balance of $116 in my account...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a member of USAA for quite some time, and over the years I've had nothing but praise for this financial institution. Regrettably, due to some financial restraints on my part, one of my credit accounts went into delinquency. While this is completely my fault and I'm in the process of trying to resolve, USAA has since blocked all on-line access to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a 2001 Oldsmobile Alero from Carmax in Whitemarsh Md on June 27th, 2007. The car was in the 10k range and had apro 40k miles on it. I also purchased the extended warranty. This was the 3rd car I had purchased from there, all co-owned with my former husband. This was the first purchase on my own.
The car broke down the first time on September...
The complaint has been investigated and resolved to the customer’s satisfaction.
Juniper is the credit card for Frontier Airlines frequent flier. I have made many complaints to Frontier and Juniper to no avail about how bad the bank, credit card, and treatment is from Juniper or Barclays as they are now. Customer service is rude as are the supervisors which for sure reflects upper management. Some of their tricks are to label a payment...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sigh. You know I really do like the features offered by Dish Network. I like being able to flip channels and have a banner that shows me what's on and with the click of the Info button get specifics on the programming. And, I really do love our DVR. I really do. So, now you are wondering why I am here, right?!
We HAD been faithful and happy customers of...
