Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 07, 2008
8:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Credit Solutions of America did nothing but take my money and do nothing to resolve my debt. Not all of us have overextended ourselves by choice, so many like myself are stuck with debt that an ex-spouse has left them with. I trusted Credit Solutions of America but they are all LIARS!!! I have been trying for weeks to get out of their contract, so I am...
Oct 07, 2008
8:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
As a Real Estate Agent, I have never had such an experience in my life. I recently used this agent to locate and lease a property. He didn't communicate very well with his staff, because when we spoke on several occasions, he was unfamiliar with the complete goings-on.
Knowing we needed to move early, my wife asked the agents rep to contact the owner about...
Oct 07, 2008
8:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I canceled my membership to Premier Fitness in Odenton Maryland back in August. The manager stated that I should be allotted one more payment, then that would be it. Well... they charged me another month. I confronted the manager that assisted me with canceling my membership, but my paperwork mysteriously disappeared. They tried to give me a free month...
Oct 07, 2008
7:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When the letters come in the mail with the suggested retail price and the price that you pay with the SSCH voucher you think you are really saving a lot of money. I dont know where they are getting their product but it is poor quality. My mother ordered a bedroom set from there complete with vanity, benches, night stands etc. when I got it both night stand...
Oct 07, 2008
7:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Care Credit does not consider triple payments each month as pre-payment and will ding you if you miss a monthly payment... even though you may be paid up several months ahead. Example: your monthly payment may be $67.00 and you pay each month $201.00. By logical reasoning, you're three months ahead, right? Wrong! don't skip the next months payment! They're...
Oct 07, 2008
7:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A group of us are filing a class action lawsuit against them. There is no upfront fee-just a contingency fee when we win. Check the news to see that Countrywide was forced to reduce people's mortgage amounts and give them a decent rate. This is after Bank of America took them over. That is justice. We can only win if we start the fight. Don't let them take...
Oct 07, 2008
7:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a 20 yr life policy with Primerica. After 20 yrs they invited me to renew. One of their agents told me they were charging an extra premium because Primerica claims wife has a heart condition and she would have to have an expensive, uncomfortable medical test done to prove she didn't. She saw her hmo doctor who refused to do the test because she...
Oct 07, 2008
7:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We went with Cbeyond thinking we would save money and simplify our phones, website, mobile, etc... BIG MISTAKE! This company is the absolute worst. We were lied to about everything. We were promised we would have a technician come in, install the new VOIP system, transfer our cell phones, and transfer our website. We were also told we could send callers to...
Oct 07, 2008
7:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The man I was doing business with for primerica he called me everyday about doing this program so i went to the meeting that they have before they process your application so more than likely i was interested because they made it seem like the best thing to do so i filled out the iba at the moment i didn't have the money to pay them so surely the guy called...
Oct 07, 2008
7:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
For 7 days I was trying to get through on the web site to make a payment. Needless to say 4 hours wasted. So I called, (I tried previously for an hour and it was speaking french and the I kept getting hung up on) they have the rudest customer service I have ever dealt with in my life. How is it if you are one day late they hound you but for 8 days I wa...
Oct 07, 2008
7:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am pretty happy I did not use these guys. I called for a quote because their commercials claim they have the lowest price for automobile insurance. I called up and gave all my information. They stated they cannot insure me because they could only cover liability and my vehicle is financed. Are they serious? What kind of insurance company only deals in...
Oct 07, 2008
7:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Did you know that you can write a letter to the attorney general's office in your state and make your complaint to someone who can actually help you. This website is a joke, where's the part of this site where rooms to go actually makes good on any of these complaints? is this just a website to vent and that's it. write the letter to your attorney general'...
Oct 07, 2008
7:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried to cancel my account after using their vitamins for over 2 years. After not finding a way on their site I called customer service. I was told they needed me to mail in my signature to cancel the account. I asked what would happen if I stopped ordering every month. They told me they would continue to charge me and send me products automatically.
I...
Oct 07, 2008
7:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I never had any transactions with First USA Bank but they're sure *** me off. I'm new to this country and is still trying to build a good credit history and successfully I might add, but this First USA Bank had been pulling my credit summary for review five times this year now goddammit!!! It'll stay there for two years and potential lenders will think I'm...
Oct 07, 2008
7:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I switched to the comcast bundle last year, ever since I did, every month my bill has been incorrect and every month I have to call and spend an hour or more on the phone trying to get it straightened out. I even had to take time off from work and spent 2 hours at their office to get it straightened out and what do you think happened the next month. 'The...
Oct 07, 2008
7:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Our story is much like many others, unfortunately. Although we resisted the timeshare pitch in Branson, the follow up vacation club seemed like a good idea. What were we thinking! Rebelhorse, What's the status of your action? We're not seeing any savings as promised, and there certainly is no 24/7 support! We don't see much availability of condos that we'd...
Oct 07, 2008
7:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We had Ocwen from 1998-2005. The forced place insurance (which we had our own and proved it. Charged us for all kinds of things from property evaluations to legal fees. We had gotten behind in our payments but would make them up thousands of dollars at a time only to find out a month later they added thousands more in fees. We finally sold the house to my...
Oct 07, 2008
6:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've recently read a string which I believe to be misinformed consumers... I have been a Melaleuca customer (not a sales agent) for more than 6 years now. I can honestly say that my family is one of the healthiest in our neighborhood (my daughter was one of two children with perfect attendance at her school last year). I truly feel that these products are...
Oct 07, 2008
6:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am extremely distraught right now. My husband and I bought our vehicles from Carmax 3 years ago and were told all about the company's wonderful ethics, dedication to customers, etc. and that Carmax will buy your car (that you bought from Carmax) back for a great price.
We are moving to England and have to sell our car. Trusting that Carmax would give u...
Oct 07, 2008
6:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A charge by CLKbank.com for $39.90 appeared on my Orchard Bank/HSBC Mastercard for an alleged online purchase I never made! I called their 800-390-6035 number on my statement; received a recording; was directed to their website CLKbank.com, and read the same thing as the recording, that someone in my household or I made an online purchase! Not true!
Don't...
Oct 07, 2008
5:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
No company I've ever encountered, except Great Expectations Dating Service, refuses to give a refund when they have not begun to provide anything to the customer. David Margolis owner, Sheryel Ashcroft Director, refuse to let you cancel membership in Great Expectations unless you sue them, and sue American Express for paying them. A Confirmed medical...
Oct 06, 2008
4:52 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Watch out for Costco: you get what you pay for, plus some extra damage. I got my lenses replaced there, and they needed to be adjusted once they got back from the lab. Not a big deal and entirely expected. However, the first saleswoman they had help me, Marilyn, automatically bent the frames ("boxed off" in her words) back to being perfectly symmetrical...
Oct 06, 2008
4:51 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
As an american airlines (aa) frequent flyer of 100k miles, I have to say aa just isn't what it used to be when it comes to customer relations, and they won't be getting another 100k miles out of my family.
While shopping on their website for flights, I tried to select "infant in lap" for our one year old son, but there was no option available, so I...
Oct 06, 2008
4:35 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I moved house as part of my uni course. I moved my internet over to my new address on the 1st of July and after many failed attempts by both BT and Orange to connect both a home phone line and my broad band finally on the 13/09/08 the internet was up and running. After chasing the issue down continuously over the past 5 days i was told that i would not be...
Oct 06, 2008
4:21 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was on a red eye flight from Los Angeles to Fort Lauderdale on board a plane operated by Spirit Airlines. It was on August 29, 2008 flight number 310. After the flight took off, the passengers were informed there is a charge for drinking water and there will be a charge of $ 3.00 per bottle of water and they only accept credit cards and not cash. This wa...