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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Oct 09, 2008
2:50 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a leather couch and chair. The dye started to come off after about 12 months. Instead of brown it is all turning pink. I called Ashley Furniture and they told me to call a leather company to re dye it at my cost. They do not stand by their furniture. I paid 1, 700.00 and only lasted until the warranty was up by a month... I can't believe I have a...
Oct 09, 2008
2:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all i didn't receive a bill for two months then when i did it was 800.00, after paying a 500 dollar deposit to get service turned on they want an additional 150 deposit because i paid my bill late, all because they never mailed one... this company offers *** customer service, and service, use anyone else but them, the supervisor told me that i...
Oct 09, 2008
2:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered from the website of Telebrands, Fairfield, N.J., Pedipaws for the amount of $l9.99 plus 7.99 for S&H. They charged my credit card $37.98 instead of $27.98. When I noticed the error, I called right way. I talked to May, Sara, Ryan, Jen, and Angi, all representatives of Telebrands to try to correct the amount but they all had excuses for not...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I took my car into Aamco transmission with a check engine light on and my transmission would get stuck in 2nd gear (auto trans) Chrysler calls it limp mode for diagnostic and repair. I told them to check all harnesses (picktails) and sensors because this is a common effect in the model of car (Chrysler 300M 1999). I was given the run around and more and...
Oct 09, 2008
2:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CenturyLink Logo Replied
CenturyLink has left an official reply on this complaint.
I am including a letter I wrote to corporate about the battle with Qwest: I am writing you directly to tell you about my terrible experience with this company named Qwest. I hope that you take it seriously because there are a ton of people with these bad experiences just like mine and I don't know how a company this messed up can survive. I have been...
Oct 09, 2008
2:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Clips refused to do my daughters hair because I didn't have an appointment. There were 3 employees in the store with my daughter and myself as the only customers. I was told by the stylist that "if I do your daughters hair then I wont get paid by any other customer if they come in". I said, "so you are refusing to do my daughters hair because someone...
Oct 09, 2008
2:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I'll keep it as brief as possible. September 2007 I used my American Express 'Points' to buy Home Depot Gift Cards. I used a $500 card and had just over $400 left on it. In January this year I wanted to buy something else but the card wasn't in my wallet, it was missing. I assumed Home Depot could track the card, cancel it and issue me a new one if it...
Oct 09, 2008
2:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a trustworthy person and I decided to trade 3 hollister shirts for one Juicy Couture outfit. After we decided we would send it off and give the tracking numbers to each other I though everything would be fine. Her feedback was at 100% too! I sent it off paid for shipping and all the next day she was no longer a member and ioffer will not do anything...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Thank you Auto Loan Finders for helping me find a car. The auto loan approval process was easy and fast and I walked out of the dealership the same night with my new car! I had been shopping around and found that Auto Loan Finders treated me with respect and as serious customers. I really appreciate the time and effort they spent with me educating me on my...
Oct 09, 2008
2:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a call one day after filling out a contest ballot, that I had won a 'free vacation', all I had to do was attend a 'small' presentation, where dinner would be provided. They made it sound like it was a banquet for the Vacation winners where they would present us with our free vacations. Turns out the Free Chinese 'Buffet was a few takeout tins of...
Oct 09, 2008
2:26 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
I am in sales and when I give my customers a timeframe, I MEET IT. My customers do not need to read the "fine print" because I explain it well. My sales person did not make a big deal about the fine print, and I thought Thomasville was reputable enough to not lie. My furniture is still not here after 8 weeks (promised in 3-4). The manager has not returned...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Midland keep harassing me about a 6 years old fraudulent charge on my account it happened when I was overseas for 10 month, I have a police report and passport proof, they kept threatening and harassing me even after I sent them all the proofs, Are we the consumers protected against companies like Midland? their answer is: it is on your social security...
Oct 09, 2008
2:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Kirby Vac just over 7 years ago.It is fantastic I am really pleased with the product and so far the service, it's been really very good. I bought mine from a friend who worked at the company in Newtownabbey she doesn't work there anymore (long hours) but say she had a good time saying that when she was there (younger and single) that it was work...
Oct 09, 2008
2:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My house was scheduled for foreclosure sale today. This was the sixth date set by the bank. I tried everything our government recommended. I asked for modifications and restructure I even called HOPE CRISIS what a bunch of bull. Busch administration did not tell the banks to work with people. Eastern Savings Bank will not cooperate at all. I filed a chapter...
Oct 09, 2008
2:04 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Couldn't cancel membership even though my work situation changed and I was no longer able to go to the gym. All their classes were finished after 8 pm. I belonged to Bally's before and always came out of an exercise class sweaty and having burned calories. At Lucille Roberts I never once broke a sweat. Where do they find their instructors? Most at my gym...
Oct 09, 2008
2:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a loan that went into default. And yes it was my fault. I take responsibility of it. So it went to a collection agency and we made a deal. And I took care of it. I thought everything was over. I was wrong!!! Next thing I know about 2 months later I get a call from another agency saying I didn't take care of the problem but I can pay 60% which i...
Oct 09, 2008
1:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Half of these reviews don't even make sense, i have leafguard and its not something that you order and that comes in... it is made at your house they have a truck that has a machine on it that makes the gutters the same length as your house... also they are made out of aluminum if you try to lift the top up it doesn't break if anything it would bend. People...
Oct 09, 2008
1:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Empire Today Logo Replied
Empire Today has left an official reply on this complaint.
I set up an appointment on-line through their website for an in-home quote. I had the ability to set up the time and day that I wanted them to come out to the house. It stated this is not your appointment time until you have been contacted to confirm. Soon after I received confirmation for the date and time via e-mail. It is like most service companies, a...
Oct 09, 2008
1:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have never heard from Asset Acceptance previously before the call I received from them while on the job. I asked them what was the nature of their call? They explained the reason for the call and I in turn TRIED to explain to them that I do not owe them or any other so-called company they are speaking on behalf of a dime. I am a victim of identity theft...
Oct 09, 2008
1:44 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Always looking for the perfect purse, I ordered the Butxon bag from their website. What a mistake! Every step lured me into a bait - and - switch. Sure, I decided to get the better bag for a few dollars more. Sure, I wanted expedited shipping. Only I didn't know where I was in the order process or how much I had spent or what I was getting. What I got wa...
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The complaint has been investigated and resolved to the customer’s satisfaction.
How interesting! I received the same letter 2 days ago, and just began reading it about 10 minutes ago. I began thinking it was some Scientology solicitation or something. Then the wheels began to turn- if the author of the letter was told by his attorneys to keep his identity confidential, why did he sign the letter? Or give his name, "Kevin, " during one...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I have purchased a Thermasol Steambath. It is a Steam generator designed specifically for acrylic and tile steam rooms. Thermasol tells you that it must be installed in a "steam rated" steamroom which mine was. I actually ordered a Maax brand steam room after speaking with a Thermasol representative because Maax at the time was purchasing Thermosol's steam...
Oct 09, 2008
1:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Guitar center just wants to sell you *** guitars, they don't care about quality. All they want is money. They pay low wage dumb monkey turds to try to sell you a guitar, that is messed up. Then they'll never admit they're mistake and try to convince you that nothing is wrong.
Oct 09, 2008
1:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Treated my girlfreind as if she was a leaper. I had sent her in to have her jewelry clean, inspected and tighten. Plus she had snagged her tennis [diamond] bracelet at work. The clasp was bent and the 2 black girls just looked at her and gave her the 3rd degree . Wanted to know why she would wear diamonds to work. She is an asst. mgn. @ a drug store. Then...
Oct 09, 2008
1:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Primerica Financial Services a subsidiary of Citigroup (Bank) Is a Scam. They have you under the impression that you are going to have a job interview and that there are different types of position. Not true. You go there and find out that the address they gave you is a hotel. Hotel conference room. You go their, it turns out to be a seminar. No JOB. TRYING...