Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 06, 2008
4:20 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Called Aamco on Valencia because they offered free towing and they specialized in clutch and transmission repairs. They quoted me around $800 total for parts and labor.
Later that evening I had the Jeep towed to Aamco and they said they would begin working on it on Saturday August 9th.
Saturday August 9th 2008
I called Aamco and asked what they had found...
Oct 06, 2008
4:07 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
MYERS VACUUM / DEAN MYERS cannot be TRUSTED to honour contracts or provide RELIABLE PRODUCTS.
We purchased a LAB-3 centrifugal molecular distillation system for $30, 677.00 USD. Delivery was promised in 4 weeks.
Once DEAN MYERS had received the funds in full he began to stall, postpone and delay the delivery. Three times the trucking arrangements were...
Oct 06, 2008
3:39 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Today, at the hands of Charter Communications, I had the worst customer service that I have ever experienced. Two weeks ago we scheduled a service call to expand our existing service from an old house to a new house that we had constructed next door. I took vacation time to be home for this service call. This morning I confirmed the appointment which I wa...
Oct 06, 2008
3:11 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Here's my story. On a Saturday, I tried using my ATM card to pay for some groceries. The card was rejected. I thought that, somehow, the card had been duplicated and that the bank cut off access for my own protection. I went home and immediately accessed the online banking ' my accounts were emptied. I was victimized. In the following minutes, I phoned the...
Oct 06, 2008
2:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with Amazon.com for the tv and selected the electronic check method of payment on August 27, 2008. Amazon received an authorization from Telecheck, but cancelled the transaction. After contacting customer service I replaced the order on the 28th and the same thing happened again. Their reason was that my bank would not validate my billing...
Oct 06, 2008
2:20 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I changed my banking details online a week before the debit order went off my account. After doing this a week later Vodacom still debited the wrong account that obviously was closed and therefore they did not get paid. I called them to inform them about this and asked them to resolve the issue. A week later the issue was 'resolved'. Another week down the...
Oct 06, 2008
2:19 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I try to check my bank account on line every other week and every time i see stuff taken out of my checking account. This time it was from 866-584-2461 TLG*COOLEXTRAS took 11.95 out of my account.
Man i hate these people that cheat and scam others i have worked hard all my life. never cheated anyone or stole from anyone if i did this to someone I couldnt...
Oct 06, 2008
8:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked a trip to Arizona thru Expedia. I later found out that the hotel I reserved was a long way from where I was going. I called Expedia to change hotel locations. The CSR from West Virginia quoted me $124. TOTAL to change from one hotel to another. I told him to check with his manager, because it needed to be the TOTAL amount, not the DAILY amount. He...
Oct 06, 2008
7:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought an expensive black lacquer bedroom set with a mirror wall from Bob's discount furniture. The following year the top of the mirror wall came smashing down on my head in the middle of the night!
I called Bob's customer complaint dept. and asked if they would come out and remove the bed wall for me, (I was willing to pay for it), and I received a...
Oct 06, 2008
7:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This past June, my husband and I went with our four young children to the "Fishing Store" (a.k.a. Bass Pro Shop) in Columbia, Missouri. While there, we were approached by a salesman named Brian, who enthusiastically invited us to enjoy a luxurious family vacation at the Bass Pro Shop's premier resort in Branson, MIssouri. For just $59 up-front, we could...
Oct 06, 2008
7:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After working out @ the gym i went shopping with my 7yr old son, then we stop & got ice cream we then walked over to riteaid to get a product i had paid 4. It was damaged so i was to get another but forgot 2, got home then i remembered i called & was told 2 come back & get my item. While i was shopping @ the riteaid the manager was watching me looking @ me...
Oct 06, 2008
7:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I went to the grand opening of our new petco and after gather all the products and standing in the long line... One of their reps told me I need to become a member... If I did not then I would not get any discounts... What discounts the prices were high... I started to fill it out and omitted my address and she said they needed it or "no discounts"...
Oct 06, 2008
7:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In 2007 I purchased a brand new Nissan Sentra. I made my car payments through either their Matrix system or directly paid through my online banking account. May & June 2008, I fell behind with my payments due to health reasons.
July 13th 3008 Nissan Financial Corp repossessed my vehicle. Nissan allowed me to pay three car payments, they reversed my late...
Oct 06, 2008
7:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am supposed to receive coupons in the mail for free items according to home much I spend. I spent $600 last Christmas holiday and never received the coupons. So I emailed customer service and I got a form response saying that I'd get a response within 48 hours. Two weeks later I sent another email and got a similar promise and no response. It's been...
Oct 06, 2008
7:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Going with Credit Solutions was a huge mistake. They to nothing for you and charge you a ton. I made 2 payment to them before I realized how they worked and then canceled. If you are looking to get out of debt, look somewhere else. They tell you they will settle for a lot less but by the time they do, your balance has gone way up because of fees and...
Oct 06, 2008
7:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is BULL SH*T!! I put $80 on a account and they say only 73.20 would go on my account giving me 4 calls 15 min each. I agreed to that but now every time my boyfriend calls me it goes through and you hear the "thanks for using correctional billing services" then i hear it click over and right when it does it clicks back and say "thanks for using...
Oct 06, 2008
7:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
1.The main problem - they lie a lot! Sale person told us the sofa is made in US - lie from China. We found this out when they could not deliver in time - they explained that container from China was hold at the border.
2. The promise to deliver entire order but delivered only part of it and we are still waiting for the sofa. We were told that the sofa wa...
Oct 06, 2008
7:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Magic jack is a scam i would not recommend this product i would not put anyone through this *** *** junk and having that little girl lie for them on site shame on you magic ***. They need a law suit on them and especially no phone number for customer support they must not like it either for them to have magic jack and not have phone for c/s whats up with...
Oct 06, 2008
7:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In July and sent money order as instructed. M.O. was cashed out Aug.8 but still no book. Sent several e-mails, but no response. Filed report with BBB and even they couldn't get response. I would gather at this point that this business is in the practice of defrauding those who place orders, yet their web site is still active to continue to rip its victims off. Their business name is pretty ironic under the circumstances.
Oct 06, 2008
6:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased plates, cups, bowls and other assorted glassware from Ikea. The products were described as lilac hand blown glass. When we began to wash the plates and remove the stickers, we noticed that the clear spots were showing up on some of the plates. We were shocked to learn that the glassware is not really lilac, but instead it is made of clear gla...
Oct 06, 2008
6:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a ge chef dishwasher in 2004 and every year something went wrong with it and a service man came out and had to replace a part. it has been four years and ge has replaced every component of this product and now the replacement has broke!!! I got a lemon and the service men don't want to hear about and they see their records and they are...
Oct 06, 2008
6:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ashley Furniture in Fairfield CA has failed to deliver a China Cabinet. We ordered the China Cabinet on 26 July 08; for delivery on 31 Aug 08. When it did not arrive we called Ashley Furniture and were told that it would not be here until the 8th of Sept and would be delivered on 14 Sept 08 prior to 1 pm. When it again did not arrive we called and were told...
Oct 06, 2008
6:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I switched my car at cox nissan 2 months ago they were suppose to pay of the loan of the car in which they kept... they sold the car and I am still being billed for this vehicle I do not even own. In I am currently paying for my car loan "in which I have" and also paying for one these *** have sold (excuse my french but I am pissed). This is the second time...
Oct 06, 2008
6:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After buying the 11X11 Pavillon from Sams. I assembled it and was happy. One month later it began to fall apart. Sams told me if I brought it in they would give me a refund. Problem is, an 11'x11' wooden pavillon is not able to be moved once it is assembled.
Sams sold an inferior product for nearly a thousand dollars and knowingly sold this item though...
Oct 06, 2008
5:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I took my car to Aamco for a transmission repair. I signed an agreement for $995 to have them remove, inspect the problem, and re-install the transmission (Minus parts required to correct the problem). When Steve the General Manager called me with the results, he wanted $4000 to correct a first gear synchronization problem. There was no relief for the list...