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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We had the same experience as Kelly and Jeff Shafer with Villa de Palmar, Puerta Vallarta. The told us the same lies about selling our other timeshare and sold us a "studio, odd yrs" for $13, 000. We paid $3000 down on Sept 29th and the rest was supposed to be in no interest monthly payments. We got a bill for the full $10, 000 balance and I cannot seem to...
Oct 09, 2008
1:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Guitar center is a music store so you all who work there quit treating people like *** and trying to rip them off theres enough *** going on in this *** up planet and if a guitar is worth more then what ever in trade or so... them give that person credit on that and quit being and *** hole about it... that goes four all you courpret *** also... so help out...
Oct 09, 2008
12:51 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
So, after sitting through the 90 minute (3 hour) presentation for our promotional vacation, and dealing with decent people, we were able to book our vacation date. Keep in mind, that it requires much attention and mailing of forms back and forth, as well as $95. I am sure it is made as difficult as possible so that most don't complete the process. After...
Oct 09, 2008
12:44 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried to cancel my membership over the last two months. I have sent in the right documents and they still have not cancel my membership. I am pissed off and if I was you I would not join any of their gyms because it is a rip off. I am thinking of taking them to small claims court to get my money back. They are full of b--- sh--. Thank you a pissed...
Oct 09, 2008
12:43 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Even though new frames and lenses had not been ordered by the store, and I canceled the request the next business morning I was told that they never refund money; it was theirs to keep (per manager). Though countless messages were left for the franchise owner, and a faxed letter was sent politely requesting my money not be held hostage, no one ha...
Oct 09, 2008
12:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I just wanted to add to the comments about how Breyer's ice cream made their container's smaller, but charge the same price. I was fairly upset when I discovered this because they know that people will have to buy their product anyway if they want the "all natural" ice cream at a decent price. The Walmart here does not sell Gifford's or other natural ice...
Oct 09, 2008
12:36 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
For the last 11 months we have had no income and have done everything we can to pay our bills to keep our perfect credit as good as we could. We have been a few days late and have been charged late charges, which we have paid. I tried to pay online yesterday and the website wouldn't take my payment. I called today and they would not waive the late charge...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered Meaningful Beauty from a TV ad that said I could get their product valued at over $100 for $29.95 plus shipping and handling. When I ordered the product I asked the lady specifically how much I'd be charged for the shipping. She said the shipping would be 9.95 and the product would be $29.95. When I received the shipment there was an invoice...
Oct 09, 2008
12:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to get two tires put on my car. First, I needed a different tire size than was on the car because someone had put the wrong tire size on it before I got the car... Right away we needed a manager and to sign a waver just to get two tires put on! Next, Mr. HillBilly auto service guy pulls the car in the bay and notices a transmission fluid drip. A...
Oct 09, 2008
12:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a bunk bed that came broken. Cymaxstores.com refused the return, claiming the item was not broken. However it was broken in several places. Then they offered to refund me $62.00 on a $1400.00 purchase, charging me $1100 in returned shipping fees. I have never heard of such a thing in my life. They have the worst customer service and busine...
Oct 09, 2008
11:59 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked an on-line reservation for a hotel in California and suddenly charges appeared on my credit card from this company. Within minutes of complaining both on the phone and on-line I received emails from the company canceling my membership and refunding my money. How this could have happened is beyond me other than the company having fraudulent...
Oct 09, 2008
11:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I hired Vee and CertaPro after she sold me on their high quality customer service satisfaction and a thoroughly written, carefully worded contract. She failed to follow any steps in the contract, wouldn't powerwash, prime, etc. They painted over dirt and peeling paint. Then, after I complained, she pulled the painter off the job for two weeks. When he came...
Oct 09, 2008
11:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Well i bought online a scooter from motorxtremes.com in oklahama and the guys name is kevin ragsdale. Firstly it took more then a month for my scooter to arrive and when it arrived, they send me the wrong parts, and that took me more than a month to get back and as was promised on the website, it was not assembled and tested and they don't pick your call...
Oct 09, 2008
11:45 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
I bought new nike shoes in may-june this year, the shoes had a special kind of fabric which was porous and did let in air to pass through. I liked the idea since the feet wont smell bad. But sadly, the shoes have not even lasted 6 months. I have barely used them for a month on a regular basis, and the pores have become mega-pores, holes basically. Would...
Oct 09, 2008
11:42 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Terminex is screwing my family over and they aren't spraying for termites or honoring the waranty and they keep saying they don't see termites and won't spray anymore and they won't show up when suppose to or call back and they are threatening to close an old woman to have her house condemned to shut it down if she complains about them. Someone needs to do...
Oct 09, 2008
11:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ioffer is crap!!! I ordered a purse and 2 wallets and the tracking number she keeps giving me doesn't tell me anything! I am so pissed plus I don't even think the crap I bought is real!!! She said she shipped it out september 22nd and it's now october 7th and I still don't have anything!! She is very short when answering my questions and she wont tell me...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Access Capital Funding Group in Denver CO run by Courtney Krenz and Andrew Eickenberg is a scam and a fraud. This company has gone on long enough ripping people off. Seriously, Access Capital Funding Group - stop your scam and start refunding your victims. Consumer - Beware!!! Access Capital Funding group has not only stolen my money, but look around on...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I also had 24.90 deducted from my bank account by AIG for a policy I never authorized. They did this in partnership with Wells Fargo who was sending out information about AIG in bank statements. I finally after several phone calls and and threats to report this fraud to the Texas State Attorney General's Office got the policy canceled. I then notified Well...
Oct 09, 2008
10:16 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't buy vinotemp wine refrigerators and don't buy from beveragefactory.com. I bought a vinotemp from beveragefactory.com and the led went out within the first 90 days. They did replace the unit. Within 30 days, the led on the second unit went out as well as the cooling element. I contacted vinotemp and they indicated that only the 1st unit had a 90 day...
Oct 09, 2008
10:12 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a sectional sofa from Rooms To Go @ Willowbrook - Houston. When I asked to exchange a few pieces because they were too large for my room, they were decent about making a trade for an equal or greater amount. My sales rep, Renee, was wonderful. She spent approx. 2 hours helping me choose furniture to make up the difference. The problem...
Oct 09, 2008
10:06 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The owner of this business is untrustworthy, totally selfish, and sloppy. He broke many promises to me and has been paid in full. He will not return my phone calls.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have Brinks Security. When I purchased their plan I also purchased the insurance to cover problems with the system. I recently went through Hurricane Ike. when I finally regained power, I noticed the alarm was not working. I called Brinks only to be told that the insurance I have been paying for every month for 3 years doesn't cover disaster and that I...
Oct 09, 2008
9:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Carpet and window treatments are both heavily advertised as NEXT DAY INSTALLATION. After ordering - you quickly find out the next day is for RE-MEASURING (after your salesperson does the initial measurement). After calling the service department - the representative confided that she has NEVER actually seen a next day installation. After waiting a week and never even seeing the measurment person - we cancelled the order.
Oct 09, 2008
9:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently bought a PSU from NewEgg, which carried the brand name of Rosewill, a company that is owned by NewEgg. They have been in business now a little over 5 years and claim to be the manufacturer of the products they sell. They have provided products to reviewers touting this claim and when people have complained about DOA or PSUs dying after a short...
Oct 09, 2008
9:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Last Christmas I ordered product from Frys, They ship via DHL, well the package got misdelivered by DHL and DHL admitted fault and stated they contact them for a claim. Well instead of being a model company and reshipping the lost items, They kept dragging their feet about it. So I contacted Chase and initiated a credit card chargeback. A Henry Everson...