The complaint has been investigated and resolved to the customer’s satisfaction.
I took out a short-term policy with assurant because they had (on their website) great mental health coverage, that included attention deficit disorder, which I thought that I had. I went to a psychiatrist to have an add screening. As soon as I start receiving care and medication for it, they changed their tune on everything.
My doctor had been trying to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have recently purchased a 2009 Rockwood High Wall 276 tent camper from your company via *** RV center. As they did not have one in stock on July 15, we sat down and ordered my unit directly, with all the options except 2, that being the screened in porch and the extra fridge option. It was told to me that I would be receiving my camper in August. August...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called Les Schwab tires asked them what they would charge for putting up for tires on my car, they said 55 dollars. I also asked if I could make an appointment, Louis the clerk says, that it is 'first come first served' policy, I ask if they are busy. He said no. I live 5 min away, so I drive in and hands over my key at 12:46. They are finishing up other...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a "mirrored" wall sconce from ABC Distributing about a month ago. I was amazed they could not give me a shipping amount. I was going to cancel the order but could not find any way of doing it on their website. However, I paid by PayPal and it looked like the process did not go through. So, I figured they would just not send it to me. Case...
The complaint has been investigated and resolved to the customer’s satisfaction.
Many Complaints -
- Luna advertises 1 Room Free but when quoting only quote complete $, won't share the savings or square footage cost.
- They had to reschedule original installation date.
- Installers did not vacuum after installation - leaving staples, tack strip pcs., etc. all over the new rug and surrounding area.
- Installers put some nasty gouge...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used my wife's credit card to purchase a return ticket through Greyhound Bus lines.
According to the ticket, the charge was (including taxes) $99.54. But they charged the card $115.29. An overcharge of $15.75.
Attempts to contact Greyhound regarding this discrepency have been ignored.
Attempts made by the BBB to contact Greyhound have also being ignored.
Greyhound is BRAZENLY STEALING.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an iMac from Mac Mall on Sept 18, 08. On Sept 20th I realized I didn't need the order anymore because of a change in my department so I emailed and cancelled the order. I didn't get a response from my representative. My order was dilievered a couple days later and I called Mac Mall and told them I didn't need the computer and wanted a refund. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
About 3 yrs ago, when i held aaa membership, one of my car battery went dead, so i asked aaa to replace it (With 3 yrs free replacement, and 5 yrs gurantee).
Now, just about 2 months after the replacement, the battery went dead again, and i don't have the membership. I called aaa's number for battery service, below is the process:
1. First, a lady picked...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hired company for my wife's tax problem. Company took my money but never did anything. We have called several times and are given voice mail or a disconnected line. No one has ever called back. The person anwsering the phone will take your money but will tell you they are a temp and cannot help you or refer you to anyone handling your case. THIS COMPANY IS...
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Xiaochun Chen and I want to advise you of a very unpleasant experience that I had while shopping at your store located at 10455 South De Anza Boulevard in Cupertino, California .
On Sunday, Sep, 21st at approximately 5:50PM, another customer was attempting to purchase stationary and there appeared to be disagreement with the cashier on the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Was charged 175.00 for 4 tickets for robin williams, 100.00 service fee and 20.00 for mailing them, (total of 820.00) the tickets arrived with 75.00 face value, (total 300.00) i was aware the tickets would be more than face value, but 100.00 more per ticket? what a rip off, i have made to phone calls and left messages but no one will return my calls, i...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased a small pendant through Proxibid�s auction from a company called Bunach Auctioneering that was advertised as being 14k gold. When I received the pendant, I was very dismayed to find that it was cheap gold colored plastic, not even gold plated.
Thinking that Proxibid would stand behind what they advertised, I called them and spoke to a Tom...
The complaint has been investigated and resolved to the customer’s satisfaction.
I often "pay forward" on the mortgage, making two payments at once so I can skip the next month. There is no financial advantage to this, I just hate paying bills! In September, I sent in 2 payment coupons (for September and October). Unfortunately, my math was wrong and I underpayed the second month by $200. Now it turns out that National City did not even...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an electric scooter from TrendTimes that was advertised as being "in-stock". I even paid extra shipping fees to expedite the order. The scooter arrived late, had been opened, was short of parts and didn't work. Many email and parts exchanges later it still didn't work. I had had enough and wanted to return it. TrendTimes confirmed the return...
The complaint has been investigated and resolved to the customer’s satisfaction.
We got some pepsi for a little party, when the first diet Pepsi was open there was no Pepsi taste to it just brown carbon water. What can be done about this we were just going to throw them away but one of the *** suggested we keep the rest to show who ever we could compliant to for proof of what we when through. We had never had problems with this product...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am reading all of your posts. I would post my story, but it would be more of the same. I have been seeing other remedies to our ocwen mortgage nightmare. Ocwen counts on us not having the funds to obtain an attorney when they screw us over. I believe the only way we will get ocwen held accountable for their scandalous behavior is if we all come together...
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 11, 2008 my son (17 years old) purchased a 2000 VW Jetta GLS from Hopkins Automotive in Seaford, Delaware. I met the owner Tom Hopkins personally and he seemed like a quality guy. He said if I ever needed anything to let him know. Our problems began right away when my son couldn't get the alarm to disarm. This shuts the car down so it can't be...
The complaint has been investigated and resolved to the customer’s satisfaction.
Rather unusual situation, they are unable to furnish a good connection with Europe (Italy and France), and after 50 e-mails, being called on weekends at 7 am by their technical reps and kept on the phone for 1/2 hr to allow them to "fix the problem", after having had my parents called in the middle of the night "to check", they finally say "we are unable to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Joy Mangano My Little Steamer/Huggable Hanger combination in February 2008. It did not work properly so HNS.com referred me to Ingenious Designs for a replacement because it was passed the 30 day return period for HSN. Getting the Ingenious Desings customer service department on the phone was a hassle, but when I finally got through they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email from WEB.COM announcing a raise in monthly subscription rates. On Thursday, October 9th 12:00pm, I placed a call to web.com's cancellation line in order to cancel my service. I waited on hold for approximately 35 minutes and had to hang up (unserved) because my lunch break had ended. Saturday, October 11th, I placed another call around...
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't know whether they'll even send
Me a hardcopy of warranty.
I'm pessimistic that extended warranty
Extends past end of mfr warranty,
Because assurant's sales pitch is
That their warranties cover issues
Not covered in mfr warranty (so
Logically they could say that the
Both warranties run during year 1 and
The extended warranty expire...
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo made an illegal automatic withdrawal from my personal checking account 11 days after I called in a payment. They took out a very odd amount of $986.59, not even my house payment amount. I did NOT have all of that in my account so my credit union paid them the difference, charged me a $24 overdraft fee, AND put me $220 in the negative. I had my...
The complaint has been investigated and resolved to the customer’s satisfaction.
Pallisades has been using a robot call usually twice a day for months seeking a woman who had our phone number seven years ago. We have tried informing them that they have the wrong number and we don't know the lady. To no avail. We've tried ignoring the calls. Same result.
Their tactic is sheer harassment.
There have been other agencies prior to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am also extremely upset with Citimortgage and would like a class action suite filed. I had the workable solution paperwork filled out for help on a short sale for my home. I had a buyer since April 2008. They would never return phone calls from my lawyer. My lawyer contacted their lawyer and their lawyers couldn't even get a response back from them. My...
The complaint has been investigated and resolved to the customer’s satisfaction.
We questioned jim walter in reference to a deferral and they treated us like we were the worse people on this earth and we have only been late twice after 15 years. We were told that they were sick and tired of us and that they were going to foreclose on us and file legal.
Finally we were told we could send the payment in in four sections along with the...
