Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 09, 2008
12:02 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a bunk bed that came broken. Cymaxstores.com refused the return, claiming the item was not broken. However it was broken in several places. Then they offered to refund me $62.00 on a $1400.00 purchase, charging me $1100 in returned shipping fees. I have never heard of such a thing in my life. They have the worst customer service and busine...
Oct 09, 2008
11:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked an on-line reservation for a hotel in California and suddenly charges appeared on my credit card from this company. Within minutes of complaining both on the phone and on-line I received emails from the company canceling my membership and refunding my money.
How this could have happened is beyond me other than the company having fraudulent...
Oct 09, 2008
11:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I hired Vee and CertaPro after she sold me on their high quality customer service satisfaction and a thoroughly written, carefully worded contract. She failed to follow any steps in the contract, wouldn't powerwash, prime, etc. They painted over dirt and peeling paint. Then, after I complained, she pulled the painter off the job for two weeks. When he came...
Oct 09, 2008
11:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Well i bought online a scooter from motorxtremes.com in oklahama and the guys name is kevin ragsdale. Firstly it took more then a month for my scooter to arrive and when it arrived, they send me the wrong parts, and that took me more than a month to get back and as was promised on the website, it was not assembled and tested and they don't pick your call...
Oct 09, 2008
11:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought new nike shoes in may-june this year, the shoes had a special kind of fabric which was porous and did let in air to pass through. I liked the idea since the feet wont smell bad. But sadly, the shoes have not even lasted 6 months. I have barely used them for a month on a regular basis, and the pores have become mega-pores, holes basically. Would...
Oct 09, 2008
11:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Terminex is screwing my family over and they aren't spraying for termites or honoring the waranty and they keep saying they don't see termites and won't spray anymore and they won't show up when suppose to or call back and they are threatening to close an old woman to have her house condemned to shut it down if she complains about them. Someone needs to do...
Oct 09, 2008
11:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ioffer is crap!!! I ordered a purse and 2 wallets and the tracking number she keeps giving me doesn't tell me anything! I am so pissed plus I don't even think the crap I bought is real!!! She said she shipped it out september 22nd and it's now october 7th and I still don't have anything!! She is very short when answering my questions and she wont tell me...
Oct 09, 2008
11:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Access Capital Funding Group in Denver CO run by Courtney Krenz and Andrew Eickenberg is a scam and a fraud. This company has gone on long enough ripping people off. Seriously, Access Capital Funding Group - stop your scam and start refunding your victims. Consumer - Beware!!! Access Capital Funding group has not only stolen my money, but look around on...
Oct 09, 2008
10:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I also had 24.90 deducted from my bank account by AIG for a policy I never authorized. They did this in partnership with Wells Fargo who was sending out information about AIG in bank statements. I finally after several phone calls and and threats to report this fraud to the Texas State Attorney General's Office got the policy canceled. I then notified Well...
Oct 09, 2008
10:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't buy vinotemp wine refrigerators and don't buy from beveragefactory.com.
I bought a vinotemp from beveragefactory.com and the led went out within the first 90 days. They did replace the unit. Within 30 days, the led on the second unit went out as well as the cooling element. I contacted vinotemp and they indicated that only the 1st unit had a 90 day...
Oct 09, 2008
10:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a sectional sofa from Rooms To Go @ Willowbrook - Houston. When I asked to exchange a few pieces because they were too large for my room, they were decent about making a trade for an equal or greater amount. My sales rep, Renee, was wonderful. She spent approx. 2 hours helping me choose furniture to make up the difference. The problem...
Oct 09, 2008
10:06 am UTC
Oct 09, 2008
9:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have Brinks Security. When I purchased their plan I also purchased the insurance to cover problems with the system.
I recently went through Hurricane Ike. when I finally regained power, I noticed the alarm was not working. I called Brinks only to be told that the insurance I have been paying for every month for 3 years doesn't cover disaster and that I...
Oct 09, 2008
9:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Carpet and window treatments are both heavily advertised as NEXT DAY INSTALLATION. After ordering - you quickly find out the next day is for RE-MEASURING (after your salesperson does the initial measurement). After calling the service department - the representative confided that she has NEVER actually seen a next day installation. After waiting a week and never even seeing the measurment person - we cancelled the order.
Oct 09, 2008
9:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently bought a PSU from NewEgg, which carried the brand name of Rosewill, a company that is owned by NewEgg. They have been in business now a little over 5 years and claim to be the manufacturer of the products they sell. They have provided products to reviewers touting this claim and when people have complained about DOA or PSUs dying after a short...
Oct 09, 2008
9:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last Christmas I ordered product from Frys, They ship via DHL, well the package got misdelivered by DHL and DHL admitted fault and stated they contact them for a claim.
Well instead of being a model company and reshipping the lost items, They kept dragging their feet about it. So I contacted Chase and initiated a credit card chargeback.
A Henry Everson...
Oct 09, 2008
9:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have just recently moved from Toronto to Barrie. Prior to my move I was checking out all the opinion boards online and noticed that most moving companies had bad comments against them, I wasn't to sure who to go with so I started asking friends. One of my co-workers suggested Two Small Men as he had used them a few months before and had a good experience...
Oct 09, 2008
9:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a laptop & warranty from Staples, since they told me they could fix or replace it at the store. When it broke, they told me they had to send it back to Acer, when I called Acer two weeks later they had no idea what I was talking about. Turns out it was shipped to Staples Customer Service. When they couldn't fix it, they passed it off to...
Oct 09, 2008
8:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a new laptop from mdg computers.It had a standard warranty of one year and I was told by the salesperson that if anything goes wrong, they will fix it at their Vancouver store.
However, we my Ethernet connection stop working ( I could not connect to the Internet via Ethernet cable). I took it back to their Vancouver store. The employee at the...
Oct 09, 2008
8:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a KitchenAid Superba dishwasher around mid-October of 2004 brand new. This is/was considered to be a top of the line model regarding circuitry, sound insulation and other misc. items. About a week ago I was opening the door to place a glass inside and heard a sharp "snap". I didn't know what it was but I soon found out that the door was suddenly...
Oct 09, 2008
8:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
ROUTERS, USB PRODUCTS, COMPUTER PRODUCTS. If you purchase anything from BELKIN and need tech support you will be transfered to INDIA or in a rare case to California to a very heavy Hispanic voice that I could barely understand. THE HOLD TIME ALWAYS is a minimum of 45 minutes. I called on a weekenight around 10 pm and I asked what took so long to answer the...
Oct 09, 2008
8:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was once a loyal customer of yours. I would like to let you all no how unprofessional Dooney and Bourke really is. I ordered three of your bags on the 10th of this month and was told I would receive my order in about three days. Then I called to confirm on the 15th and I was told that my order was here and waiting to be shipped and that I should be...
Oct 09, 2008
8:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In Canada they will not sell Miele through dealers anymore. There new system is to go through their 'Service' line (1-800-565-6435). When you finally talk to someone they give you a run around about the correct part and when they finally send it... it is the wrong one. They don't want to supply you with any billing information and now I see why.
It is a...
Oct 09, 2008
8:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Affordable dentures in St. Clairsville, Ohio to have a tooth pulled and left without a tooth, maxillary bone, part of my jaw and a very large hole in my sinus. That was 7 months ago. I have had 1 surgery to repair my sinus and still have more to come. I have to have surgery to replace loss of bone in my face. Also now my left eye is lower than my...
Oct 09, 2008
8:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A U-Haul 17ft truck was rented for a trip from FL to CO and now for 2 straight days we have lost 4 hours per day due to blown tires. It takes the company 2-3 hours to get someone to the scene and than approx 1 hour until you're back on the road. When you call in to the HOT line - "We will call back." WELL NO one does. They have your credit card/ money and...