Complaints & Reviews

Men's USA — fraud alert!

There is no valentino. There is no shaun, there is no t.B. Shapiro., there is no leonardo., there is no...

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Resolved
Men's USAscam and lies

These people at mens usa repeatedly lied to me about having a suit in stock in a particular size, then they said that it was on the way to me and it never came, and then when I finally confronted them about not getting the suit I paid for, they hung up on me 3 times! Do not order from this place, they are a total scam and will send you whatever they have that is not what you ordered and then you'll have a miserable time trying to get the right thing and then they'll pretend its all your fault!

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    • Rp
      rp&pp Apr 29, 2011

      my boyfriend order a tuxedo from Mens usa.com .so far we have got the run around every time we have called .first week went by we called it was ship 4 days ago but no tracking no# second week still waiting on tracking no# third week lady says it was just ship and we should get it mid next week.so boyfriends said if not then I will contact local new station who research bad companies like you.so that is what we've done so maybe they will get closed down.don't ever order from here. scam

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    • He
      Henry Petraki Feb 15, 2013

      Unaware of the trap, this is the second time I am returning a sportcoat which is not again what I had ordered. MensUSA insists that it is the one I ordered but looks donot come close and sku # is wrong. [protected]@netzero.net

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    The complaint has been investigated and
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    Resolved
    Men's USA — rip off activity

    Be careful ordering from mensusa.com - after ordering suits for a wedding - languages were downloaded on my...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Men's USAthey messed up on our order and wouldn't refund us

    Do not go to MensUSA and fall for their advertisement of "quality, name-brand, wide selection for the lowest price." They do not carry what they advertise, and basically give you the closest match to what you order in their store. Upon their mistake, they will brush you off like it's your mistake and refuse to refund you. We have not been refunded for our suit or the shipping and handling fees that were incurred due to them screwing up our order twice... Please, save yourself money and time and frustration and don't shop there! There are plenty other places to go to. They are sooooo rude and dishonest!

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