Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 09, 2008
2:38 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I'll keep it as brief as possible. September 2007 I used my American Express 'Points' to buy Home Depot Gift Cards. I used a $500 card and had just over $400 left on it. In January this year I wanted to buy something else but the card wasn't in my wallet, it was missing.
I assumed Home Depot could track the card, cancel it and issue me a new one if it...
Oct 09, 2008
2:35 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a trustworthy person and I decided to trade 3 hollister shirts for one Juicy Couture outfit. After we decided we would send it off and give the tracking numbers to each other I though everything would be fine. Her feedback was at 100% too! I sent it off paid for shipping and all the next day she was no longer a member and ioffer will not do anything...
Oct 09, 2008
2:28 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a call one day after filling out a contest ballot, that I had won a 'free vacation', all I had to do was attend a 'small' presentation, where dinner would be provided. They made it sound like it was a banquet for the Vacation winners where they would present us with our free vacations.
Turns out the Free Chinese 'Buffet was a few takeout tins of...
Oct 09, 2008
2:26 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am in sales and when I give my customers a timeframe, I MEET IT. My customers do not need to read the "fine print" because I explain it well. My sales person did not make a big deal about the fine print, and I thought Thomasville was reputable enough to not lie. My furniture is still not here after 8 weeks (promised in 3-4). The manager has not returned...
Oct 09, 2008
2:24 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Midland keep harassing me about a 6 years old fraudulent charge on my account it happened when I was overseas for 10 month, I have a police report and passport proof, they kept threatening and harassing me even after I sent them all the proofs, Are we the consumers protected against companies like Midland? their answer is: it is on your social security...
Oct 09, 2008
2:22 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Kirby Vac just over 7 years ago.It is fantastic I am really pleased with the product and so far the service, it's been really very good. I bought mine from a friend who worked at the company in Newtownabbey she doesn't work there anymore (long hours) but say she had a good time saying that when she was there (younger and single) that it was work...
Oct 09, 2008
2:10 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My house was scheduled for foreclosure sale today. This was the sixth date set by the bank. I tried everything our government recommended. I asked for modifications and restructure I even called HOPE CRISIS what a bunch of bull. Busch administration did not tell the banks to work with people. Eastern Savings Bank will not cooperate at all. I filed a chapter...
Oct 09, 2008
2:04 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Couldn't cancel membership even though my work situation changed and I was no longer able to go to the gym. All their classes were finished after 8 pm.
I belonged to Bally's before and always came out of an exercise class sweaty and having burned calories. At Lucille Roberts I never once broke a sweat. Where do they find their instructors? Most at my gym...
Oct 09, 2008
2:02 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a loan that went into default. And yes it was my fault. I take responsibility of it. So it went to a collection agency and we made a deal. And I took care of it. I thought everything was over. I was wrong!!! Next thing I know about 2 months later I get a call from another agency saying I didn't take care of the problem but I can pay 60% which i...
Oct 09, 2008
1:59 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Half of these reviews don't even make sense, i have leafguard and its not something that you order and that comes in... it is made at your house they have a truck that has a machine on it that makes the gutters the same length as your house... also they are made out of aluminum if you try to lift the top up it doesn't break if anything it would bend. People...
Oct 09, 2008
1:53 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Empire Today has left an official reply on this complaint.
I set up an appointment on-line through their website for an in-home quote. I had the ability to set up the time and day that I wanted them to come out to the house. It stated this is not your appointment time until you have been contacted to confirm. Soon after I received confirmation for the date and time via e-mail. It is like most service companies, a...
Oct 09, 2008
1:49 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have never heard from Asset Acceptance previously before the call I received from them while on the job. I asked them what was the nature of their call? They explained the reason for the call and I in turn TRIED to explain to them that I do not owe them or any other so-called company they are speaking on behalf of a dime. I am a victim of identity theft...
Oct 09, 2008
1:42 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
How interesting! I received the same letter 2 days ago, and just began reading it about 10 minutes ago. I began thinking it was some Scientology solicitation or something. Then the wheels began to turn- if the author of the letter was told by his attorneys to keep his identity confidential, why did he sign the letter? Or give his name, "Kevin, " during one...
Oct 09, 2008
1:35 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have purchased a Thermasol Steambath. It is a Steam generator designed specifically for acrylic and tile steam rooms. Thermasol tells you that it must be installed in a "steam rated" steamroom which mine was. I actually ordered a Maax brand steam room after speaking with a Thermasol representative because Maax at the time was purchasing Thermosol's steam...
Oct 09, 2008
1:33 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Guitar center just wants to sell you *** guitars, they don't care about quality. All they want is money. They pay low wage dumb monkey turds to try to sell you a guitar, that is messed up.
Then they'll never admit they're mistake and try to convince you that nothing is wrong.
Oct 09, 2008
1:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Treated my girlfreind as if she was a leaper. I had sent her in to have her jewelry clean, inspected and tighten. Plus she had snagged her tennis [diamond] bracelet at work. The clasp was bent and the 2 black girls just looked at her and gave her the 3rd degree . Wanted to know why she would wear diamonds to work. She is an asst. mgn. @ a drug store. Then...
Oct 09, 2008
1:28 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Primerica Financial Services a subsidiary of Citigroup (Bank) Is a Scam. They have you under the impression that you are going to have a job interview and that there are different types of position. Not true. You go there and find out that the address they gave you is a hotel. Hotel conference room. You go their, it turns out to be a seminar. No JOB. TRYING...
Oct 09, 2008
1:26 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We had the same experience as Kelly and Jeff Shafer with Villa de Palmar, Puerta Vallarta. The told us the same lies about selling our other timeshare and sold us a "studio, odd yrs" for $13, 000. We paid $3000 down on Sept 29th and the rest was supposed to be in no interest monthly payments. We got a bill for the full $10, 000 balance and I cannot seem to...
Oct 09, 2008
1:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Guitar center is a music store so you all who work there quit treating people like *** and trying to rip them off theres enough *** going on in this *** up planet and if a guitar is worth more then what ever in trade or so... them give that person credit on that and quit being and *** hole about it... that goes four all you courpret *** also... so help out...
Oct 09, 2008
12:51 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
So, after sitting through the 90 minute (3 hour) presentation for our promotional vacation, and dealing with decent people, we were able to book our vacation date. Keep in mind, that it requires much attention and mailing of forms back and forth, as well as $95. I am sure it is made as difficult as possible so that most don't complete the process.
After...
Oct 09, 2008
12:44 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried to cancel my membership over the last two months. I have sent in the right documents and they still have not cancel my membership. I am pissed off and if I was you I would not join any of their gyms because it is a rip off. I am thinking of taking them to small claims court to get my money back. They are full of b--- sh--. Thank you a pissed...
Oct 09, 2008
12:38 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I just wanted to add to the comments about how Breyer's ice cream made their container's smaller, but charge the same price. I was fairly upset when I discovered this because they know that people will have to buy their product anyway if they want the "all natural" ice cream at a decent price. The Walmart here does not sell Gifford's or other natural ice...
Oct 09, 2008
12:36 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
For the last 11 months we have had no income and have done everything we can to pay our bills to keep our perfect credit as good as we could. We have been a few days late and have been charged late charges, which we have paid.
I tried to pay online yesterday and the website wouldn't take my payment. I called today and they would not waive the late charge...
Oct 09, 2008
12:34 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered Meaningful Beauty from a TV ad that said I could get their product valued at over $100 for $29.95 plus shipping and handling. When I ordered the product I asked the lady specifically how much I'd be charged for the shipping. She said the shipping would be 9.95 and the product would be $29.95.
When I received the shipment there was an invoice...
Oct 09, 2008
12:27 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to get two tires put on my car. First, I needed a different tire size than was on the car because someone had put the wrong tire size on it before I got the car... Right away we needed a manager and to sign a waver just to get two tires put on!
Next, Mr. HillBilly auto service guy pulls the car in the bay and notices a transmission fluid drip. A...