The complaint has been investigated and resolved to the customer’s satisfaction.
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I 'm headed to court. After reading all these complaints I found to be true. My alarm wiring was damaged during installation of laminated flooring. It was working before the installation. Empire does not want to pay me $400.00 I spent fixes the repair, if I am wrong to do this, let the judge tell me so.From the beginning I saw the ad(very impressive ad) I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to share a poor experience that I had with Redwood Merchant Services. I currently employ their services as my merchant account and am dissatisfied. I had two placed transactions for one customer for $2, 000 each, none of which were deposited to my account. I received no email or letter stating why. So I emailed one of their employees by the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Every 15 of the month I get my monthly statement, I send the payment out the very same day, I send the payment to its hicksville office in ny, mind you I live in nyc, so it should only take a couple of days. the following month I get a late payment fee of 39.00, the only way they stop charging me that 39.00 is that I started sending it usps priority mail...
The complaint has been investigated and resolved to the customer’s satisfaction.
Fedex delivered my package today & left a sweet little door tag stating that they attempted to deliver my package, but no one is home so? Either pick it up or re-attempt to deliver tom. Let's rewind, I was taking a shower when i heard the doorbell (oops) i couldn't answer the door... that's when i notice the door tag & called the 800 immediately. Spoke to...
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother had things go wrong with her air cond as well as her air handler upstairs. To sum it all up they don't fix anything, charge the service charge rig it then send someone out the next month to rig it again. They have enough small print in there contract to cover absolutely NOTHING. Our experience with them and the customer service was absolutely...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a letter saying that Midland funding is going to start garnishing my wages. I did not ever hear of them and I don't know who they are collecting on behalf of. This is crazy I don't know how and were these people got my information. I will be doing a full investigation of this company. They are nuts to think they will get away with this nonsense...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a Bluegreen owner for almost 5 years and my Mant. fees have gone up every year. Last year they went up from $700.00 a year to $1, 100.00 a year and this year to $1, 230.00 I'm so fed-up with this that I'm going to sell this mess but who would buy it. I haven't been able to get a real answer as to why they go up every year but I'm sure Bluegreen...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife ordered Walkfit and a few days after receiving the shoe inserts, which suck by the way, a bunch of supplements showed up that we did not order and $200.00 of crap on her credit card. We disputed the charges. Today we received a letter from Walkfit complaining they could not charge another $27 to card and if we don't pay they will turn it over to a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been trying for months to work with first franklin to sale my home due to relocation. They sold our loan once we made arrangements to catch up two payments. Then they took almost three months to send the paperwork to the new company. We received a foreclosure notice before we received the notice of the new lendor.
Too bad after being on hold for 20...
The complaint has been investigated and resolved to the customer’s satisfaction.
With no warning... and after 10 years of never having a missed payment and having never even made a late payment... AND... after drawing me in with an 8.99% promotion, Advanta has raised my rate to an incredible 36% !! Supervisors are unavailable to take phone calls (the CSR claims I will get a call back within 48 hours - we shall see). In any case...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an auto technician for j.d.byryder and I just wanted to say that the cars at our dealership go through a rigorous inspection to ensure that our customers get the best product that will hopefully not have any problems. I have seen cars rejected for sale that didn't meet the stringent standards that have to be met before the cars are allowed to be sold...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to get great service from the moore office-now i got lied to and hung up on before i was able to make a tentative reservation... i decided to try it again because i had gotten good car rental prices before but it was the same as the website i went to... and the guy on the line didn't know some car rental companies don't let you take the car out of...
The complaint has been investigated and resolved to the customer’s satisfaction.
If anyone is going forth with a class action suit against GE Money I'd be interested. There was an illegal charge against our account. We contacted Frauds and Disputes. We've e-mailed, faxed, called and written. NO ONE returns our calls. We want to get this settled, but we can't get a response. We continue to get billed (including late charges) during thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
Opened account with Etrade and electronically deposited funds. Etrade web site indicates funds will be available in three business days. It's been 5 business days and funds still not available for use. No Etrade indicates they will not release funds until two weeks after the account is opened.
Numerous calls and emails to Etrade have failed. Etrade refuse...
The complaint has been investigated and resolved to the customer’s satisfaction.
I subscribed to Net Detective for a one- time fee. I didn't realize that they are debiting my account every month. Can't find a way to stop them; the site doesn't have a link to cancel and get my money back. I paid the $29.00 fee in good faith as a one-time fee. Went to the customer help site and found only questions about changing passwords or names. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Our mattress has deeper than normal body depressions after only 1 year. It has been inspected by Mattress World and declined because we didn't buy the matching box spring. We were told by Mattress World at the time of purchase that our box spring was fine and "Would not void the warranty!". Then when they were called on it, they said their computer showed...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have used pc richard and son's ge credit card to purchase some product twice. When I bought this product from the store I was never told that I have pay the full amount back in the promotional period. I always thought it will the regular finance charge after the promotion expired on sept 2008 which was the billing cycle. Now I am charged $246.01 a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Dell computer in April of 2008. Shortly there after I encountered many problems with the machine. The fan was making an awful noise. I called Dell and they promptly came out to my place of business and replaced the fan.
Two weeks later this new fan started making the same noise. They came out and replced the fan AND the motherboard. A week later...
The complaint has been investigated and resolved to the customer’s satisfaction.
Trey Herschap has emailed a truly horrendous three page legal disclaimer. It is valid under the laws of the state of Texas. As I have never even been to Texas and am not resident in the US, it has no validity. But let us not tell him. After a month ceo Brian Sharples has replied to say that he has to leave legal matters to his staff as he does not have...
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother became a victim of this scam. A company rep called her, even with her phone number registered on the Do Not Call list, not once, not twice, but five times. Yes we have a record of them all. The person I spoke with is well trained, and can keep her voice sweet as honey as she calls you names and belittles you. To make a long, upsetting story short...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am embarrassed by what has happened to please bear with me. I too was a victim of these heartless crooks at combined insurance. I really wished I had gone to this web site first. My story goes like a lot of yours. I posted my resume on Monster.com. I got around 100 responses. Someone from Combined Insurance called and offered me salary plus commission. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was going to write them a letter but I think that this will have more impact on the company if I post a report. The web site of this company is not user oriented. It dos not allow to make more than one payment at a time. Yes I really say payment. You want to pay and you cannot do it??? On their web it is said you can cancel a pending payment and you...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am frequent customer of AutoZone. My husband and I have a mobile mechanic service and I am continually amazed by horrible customer service at every store I go to except one. The people working there treat you as if you're bothering them and you're the stupidest person on the face of the earth. I've been a loyal customer of AutoZone for many years. I spend...
The complaint has been investigated and resolved to the customer’s satisfaction.
Paypal initiated shipment of an item I never purchased and they charged it to my Mastercard they have on record. Then Paypal notified a past seller on eBay to ship to me an item that I did not order/buy. I learned about this when the seller sent me an eMail that he shipped the merchandise. Paypal never admitted to the wrongdoing. I never authorized thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a pay-as-you-go Nokia model 1208 phone from a T-mobile phone distributor 3 months ago...21 June 2008. My limited warranty says T-mobile will repair or replace any defective phone or defective phone parts that is not operating properly for its primary intended use...for one year from date of purchase/activation. Just after 90 days of very limited...