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R
5:26 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bluegreen Resorts has been in business for over 40 years, and is a Fortune 500 Corporation which is listed on the New York Stock Exchange. It is the 5th largest Vacation Club in the United States. A major portion of Bluegreen's advertising is spent on putting families on vacation for very little, if any, cost, in exchange for a 90 minute tour & presentation...

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T
8:53 pm

Bluegreen Vacations - misrepresentation/fraud

We purchased in 2006 and have not beeen able to use once. Paid fees payapyapay and we never can get anything. We were told We could sell back. HA HA We were told one lie after another. When we call to get any satisfaction they lie.

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1 comment
L
Apr 13, 2009 5:39 pm
Verified customer This comment was posted by a verified customer. Learn more

So simple Phone reservations first thing on the morning 11 months out from your travel date and you will get your resevation. This is true fr all club resorts, associate resorts ar a little more tricy and can be very difficult to get in at peak periods due to BG owning limited Inventory in thes resorts. This is all explained on the website.

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V
4:36 am
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The complaint has been investigated and resolved to the customer’s satisfaction.

Bluegreen Vacations - found one reason why time is never available

I attempted to make a bonus time reservation to any of the properties in Myrtle Beach and was told that nothing was available. I usually check back daily to see if there are any cancellations. Today when I attempted to go the blue green online member site to check I accidentally stumbled across this site on google - www.bluegreenrentals.com

Being curious, I called the 800 # and said I was interested in making a reservation for Myrtle Beach and low and behold they had rooms available - not 1, but quite a few. Bluegreen is marketing these like hotels and charging $150-$225 /night. I then told the CSR that I was a member and could I book 2 nights and of course she said that had to be done thru a different dept. When I told her that the member department told me no rooms were available, she said no, there are some. I asked why Bluegreen was marketing these rooms to the public and not letting members have first priority. Her reply was that within 7 days and rooms are released to the rental site, but if you look on their web site (www.bluegreenrentals.com) you can book months in advance.

Bluegreen is screwing its members by using our properties and renting to the non-member public instead of giving its members.

Has anyone considered a class action suit?

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10 comments
D
Oct 26, 2015 8:11 pm

I think Barbara and Phil Smith are Bluegreen Salespeople. Just another lie. There are so many lies given to us by Bluegreen.
The resorts are great, if you can get into the one you want, which seems to be getting harder every year. I have to request 3rd and 4th choices! The maintenance fees keep going up, I can go on vacation on them alone! I think it is time that Bluegreen owners get together and do something about this! Go to one of their meetings and voice our opinion. I think the biggest lie for me is that I could sell back my points when I was ready to retire. Well, it's about that time and it's a ball around my ankle that I can no longer afford!

L
Jun 15, 2010 5:32 pm
Verified customer This comment was posted by a verified customer. Learn more

I have my time share with bluegreen at Shenandoah crossings under old owners and they went under. Bluegreen purchased the Crossimgs and now after 10 years they want the old owners to pay the money spent to buy the Crossings. I have to pay a maintenance fee and an assessment each year, this doubles the amunt I normally pay. Can anyone tell how I can stop them from charging me this extra money, It is not my fault they purchased a bankrupt company.
This week they offered me a deal to change my week to points, thay would give me 12, 000 points and a maintenance fee of about $700.00 a year. Plus I will have to pay them another $9, 400.00. The first time cost me back in 1996 principle and interest of $12800.00.
I need some one to give me advice on whatI should do to get out of the contract.
I feel like anyone you talk to at Bluegreen tells you nothing but lies to make there commission.
Larry
[email protected]

B
Mar 24, 2010 11:30 am

Members of RCI filed a class action suit for this same reason (selling space to outside renters and not holding space for those who own timeshares) and THEY WON the suit! RCI was required to refund some monies to each member who participated and they had to revise their practices. So it is possible to file a class action suit and get some result.

L
Jul 10, 2009 9:09 pm
Verified customer This comment was posted by a verified customer. Learn more

Barbara,
I see from reading your many posts that Philip Smith seems to have got to you
Maybe you are the one that does not understand the way timeshare works
I bet you wished you supplied all those toilet rolls, soon pay you fees

My husband and I have been trying since Day ONe to rent and nothing is ever available to us in the Florida coastal areas. We are so dissapointed. Have had our timeshare (and paid it and dues) for two years now and have not enjoyed one day yet. What a total rip-off! We have already paid in over $5, 000 and have nothing to show for it!

Becky Gorman, Indianapolis

Has anyone noticed that good old Phillip, with his wealth of knowledge about bluegreen is always there to give his pathetic advice. He is can't be a bluegreen owner, he's got to be a bluegreen mole working for them, to try and put everyone down who has a complaint. I bet he even knows how many toilet rolls they use each week. SAD SAD SAD.

R
Nov 04, 2008 11:03 pm

The omly reason that you are deede to ANY property is so when you finally refuse to be held hostage to their slimy tactics by refusing to pay they can place a foreclosure on your credit report!
SLICK HUH? Well not anymore- read the following:

HARRISBURG - Attorney General Tom Corbett today announced lawsuits today against four Florida-based companies accused of illegally marketing vacation packages, using "free" airline ticket offers and other worthless prizes to lure consumers into aggressive and deceptive timeshare presentations.

Corbett said consumer protection lawsuits were filed against Bluegreen Corporation, Bluegreen Resorts, Bluegreen Vacations Unlimited, Inc. and Great Vacations Destinations, Inc., all of Boca Raton, Florida. Bluegreen contacted consumers by phone and through kiosks at shopping malls, fairs, and festivals throughout Pennsylvania, and also operates full-time sales facilities in Hershey and King of Prussia.

"Virtually any consumer with a checkbook and a pulse allegedly qualified as a 'winner' in these promotions, " Corbett said. "Unsuspecting consumers who believed they were contest winners were actually drawn into a high pressure bait-and-switch campaign designed to push timeshare vacation packages costing thousands of dollars."

Corbett said more than 5, 700 Pennsylvania residents purchased Bluegreen timeshares, with many paying $20, 000 to $40, 000 or more for packages that violated Pennsylvania's Consumer Protection Law, the Real Estate Licensing and Registration Act, the Telemarketer Registration Act and other consumer regulations.

Phony Prizes
Corbett said that Bluegreen representatives allegedly called consumers who believed they were entering contests and other promotions promising cars, cash and vacations.

According to the lawsuit, consumers were told that they had not won the "grand prize, " but had been selected to receive other items, like free airline tickets. Consumers were also promised free gasoline and meals when they collected their prize, if they attended a 90 minute timeshare presentation.

Corbett said the lawsuit alleges that consumers who were contacted by Bluegreen were not actually randomly selected prize winners. Instead, virtually everyone who entered the contests was contacted and falsely told that they were a prize winner.

In one case, Corbett said a consumer informed a Bluegreen representative that the person they were trying to reach did not live at that address. The consumer was told that it wasn't a problem - they would give her a prize too.

High Pressure Sales and False Advertising
Corbett said that in order to collect their "prizes, " consumers were required to schedule an appointment with a Bluegreen sales representative. In some cases, consumers who believed they would be attending a 90 minute timeshare presentation were actually subjected to relentless marketing pitches that lasted five hours or more.

According to the lawsuit, numerous deceptive statements were made to consumers during these presentations in an effort to get them to sign contracts immediately, including phony claims that prices would increase the next day, misrepresentations about when and where consumers could travel if they made a purchase and false statements about certain fees being waived.

Corbett said that some consumers bought vacation programs because they were told they were entitled to a one-week stay in Hawaii, only to learn afterward that the program they purchased could not be used in Hawaii.

According to the lawsuit, consumers who sat through the timeshare presentations received "prizes" that were nothing like what they had been promised. The "four free airline tickets" were actually booklets that offered two airline tickets with each hotel room reserved, at high prices, in a limited number of cities. In some situations, consumers were required to commit to a 10 night stay at overpriced hotel rates before being able to select a local airport for their flight.

Corbett said "free" gasoline and meals that consumers were promised turned out to be coupons or certificates with lengthy terms and conditions. For instance, consumers who were promised $40 in free gas were required to submit written requests to obtain a series of gas coupons. The coupons required consumers to pay for their gas first and then mail a receipt for reimbursement, with each coupon limited to a $5 purchase, with no more than one purchase per month.

Illegal Contracts
Corbett's said contracts used by Bluegreen failed to properly inform consumers of their right to cancel their purchase. Pennsylvania law requires that consumers have five days to cancel any timeshare or campground purchase. Bluegreen is also accused of violating a state law that requires all consumer contracts to be written in easy-to-understand terms.

Do Not Call Violations
According to the lawsuit, Bluegreen made numerous calls to consumers who were on Pennsylvania's Do Not Call list, allegedly basing those calls on referrals from other customers. Additionally, the companies are accused of making repeated calls to consumers who clearly told them not to call again.

"Bluegreen took advantage of hardworking Pennsylvania residents eager to find an affordable getaway, " Corbett said. "Using deceptive contests, relentless sales presentations and misleading contracts, consumers were pressured into paying thousands of dollars for vacation packages that don't meet their needs or their budgets."

Corbett said the lawsuits seek restitution for consumers who suffered financial losses because of these deceptive or illegal practices.

Additionally, Corbett says the lawsuit asks the court to void all illegal consumer contracts and give consumers the right to cancel any agreement that did not include the state-required notice of cancellation.

The lawsuit also seeks up to $1, 000 in civil penalties for each violation of the Consumer Protection Law, or up to $3, 000 for each violation involving a senior citizen.

The lawsuits were filed in Commonwealth Court, in Harrisburg, by Senior Deputy Attorney General David Sumner of the Attorney General's Bureau of Consumer Protection.

Corbett says the investigation began after consumers contacted his office to report these practices. He encouraged other consumers who have problems with Bluegreen to file a complaint by calling the Attorney General's Consumer Protection Hotline at [protected] or submit an online consumer complaint.

www.attorneygeneral.gov/press.aspx?id=3999 LET YOUR VOICE BE HEARD-NOW!

R
Oct 11, 2008 10:30 am

My husband and I have owned Bluegreen for approximately 15 years. We have had MANY wonderful vacations with Blue Green.

We are now on points and the key is to make your reservations EARLY. Occasionally we can't get what we want but that also happens in hotels and motels.

We have NEVER had a bad experience with Mt. Loft and their sales presentation. We did have a bad experience with The Fountains sales staff and that was a first in 15 years.

We are very thankful we bought our time share and thank Blue Green for many wonderful vacations.

J
Jun 03, 2008 11:00 am

this comment is true! It is very difficult to make a reservation and choose your own availablitly. I often wondered what was really going on with the booking system.

L
May 11, 2008 8:35 pm
Verified customer This comment was posted by a verified customer. Learn more

The reason they go to BGrental is that they are unsold inventory and there they do not belong to the BGvacation club.
Once those weeks are sold as points they then become available to the vacation club.
It is the same in all timeshare systems.

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V
1:51 am
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Bluegreen Vacations - very skeptical

I was suppose to attend the 2 hour seminar tonight, but was told to reschedule because my husband was not with me. OK, that's fine so I came home to look up information about this company and saw most reviews are very negative and there are a lot of pissed off people. Now I am having second thoughts about even attending the "meeting". If I go, I am supposed to get a free 4-night cruise on Royal Caribbean. Of course, we need to pay for flight to Florida, pay the port-fee and drinks on the ship. After reading so many bad reviews I am wondering if I should forget the whole thing. Anyone do the free cruise deal?

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3 comments
S
Apr 14, 2010 10:25 am

Bluegreen is singly the most unethical, immoral and desestible company in business today. Their sales sluts will use high pressure and out right lies to sucker people in. Then...after you've signed your name to their contract you discover on page 4 of the public offering Bluegreen is not liable for any promises made by their sales agents. Unbelievable. These parasites are without questions the lowest form of trash.

You will not get any of what your told, or shown your going to get...none of it.

They will steal your money and if you refuse to pay they will ruin your credit and threat YOU with legal action...that is incredible. What a band of puss trolls.

M
Jul 06, 2008 3:32 pm

YOU GOT ###ED! I WORK FOR THEM AND YOU PROBABLY JUST MADE ME A FAT COMMISSION IN THE MALL SOMEWHERE! SUCKERS

J
Jun 03, 2008 10:57 am

Ive been dealing with blue green for 5 years. Every offer they have ever made has been kept. They are a little pushy in their presentations, but they cant make you buy anything you dont want. Go enjoy the free cruise and if you dont want to purchase a time share just let them know you're not interested. Ive taken 4 free vacations on blue green.

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V
4:15 am
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband and I bought a Bluegreen timeshare in Gatlinburg in 2006. We had no idea we were staying at a timeshare but they offered us our stay free to come and listen to the presentation. We went and finally they conned us with no maintenance fees till 2008, our stay would be refunded, and a free cruise. We finally agreed and paid $900+ and went to closing...

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V
4:30 am
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Bluegreen Vacations - they made me blue in the face

My family & I had the unpleasant experience of attending a bluegreen presentation on our last day of vacation at the Dells & it was dreadful. The no pressure tactics/leave when you want promises & free gifts were all a ploy to lure innocent victims into their snack pit! Prior to signing up & giving our $20 deposit, the representative made bluegreen sound great & that there was definitely no obligation to buy. We were naive to think that that would be the case. The moment we walked into the "pit" we knew it wasn't good. All the BS talk from all the pompous arrogant sales people was enough to make us want to vomit. No matter how many times we said no, it wasn't good enough. Since our sales guy was new to the job, he kept calling over his more experienced supervisor to coerce us to buy. They wouldn't let up, not even hearing our whining hungry 2 yr old, was releasing us from their evil clutches. Once the "supervisor" got sick of us & knew we weren't going to sign anything, he then insinuated that we were there for the free gifts. Let me just say that no free item is worth that much to endure something so horrible! To not waste no more of their time, we were given our free gifts but after that overdeal, we returned them because we wanted nothing from those people to remind us of that awful experience.

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3 comments
R
Aug 24, 2009 8:39 pm

So, wait, ... you sign up for free gifts and then complain when they want something from you? Is everything in life free for you? I mean other than welfare.

And what exactly is a "snack pit"? Did they ploy you with nachos, cheese sticks and potato chips?

And how sad of you to use your "hungry 3 year old" as a way to sneak out of a presentation YOU willingly went to and agreed to in order to get your greedy mitts on your ever loving "FREE GIFT". Which I would bet money is in your kitchen cabinet. You did get those tacky ### margarita glasses, didn't you"? That's what they give to the poor families that obviously couldn't afford to know the time, much less own a time share.

This is what you get when you sign up for a timeshare.

J
Apr 22, 2008 1:03 pm

ha ha ha ha

L
Apr 21, 2008 4:32 pm
Verified customer This comment was posted by a verified customer. Learn more

I am sorry to hear that you lost the use of your legs when you where in the presentation.

I hope that you have now got the use back in them.

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3:44 am
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Bluegreen Vacations - run far far away

Yeah, we signed and now, we regret it.. We see things now that we didn't see when we signed on in 2005.

Bluegreen vacation resorts is a rip off. They have highly trained sales people which will tell you everything but the truth. They talk a "good story" they tell you things you want to hear, but none on those things are truth.

If you notice during their sales pitch, they will not offer you any written literature or brochures about their company. They will only show you a photo album and/or draw on blank paper and list things that you "will get". They won't let you get your hands on those papers. Of course not, because none of the things they offer are for real.

Some of the properties they own are older properties. Most of the rooms in those properties are already sold to owners other than bluegreen owners. Bluegreen only has a select few to offer to their program.

It will be a nightmare... if not impossible to get a reservation at a favourite vacation spot.

They sell the idea of ownership for a lifetime, but believe me, it isn't what happens.

Bluegreen sells POINTS... period.

Nowhere in their papers or agreements does it list how much a point is in relation to the value of a dollar.

Therefore, bluegreen can raise the amount of points per property as they choose.

We all understand inflation when relating to dollars and percentage rates but by using points they have a deceptive way to raise the cost of a vacation stay. Consumers have a harder time figuring it out and relating to a points/value program.

Your points may get you 5 nights now, but next year they may give you only 3.

We learned this by trying to make reservations 2 years in a row at the same resort. By they way, the resort was booked and we still haven't used bluegreen.

We paid for our own vacation, bluegreen was useless for our family for the past 2 years.

Please don't waste your money like we did...

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10 comments
N

Dear Robin,

Thank you being a good fellow citizen and saving us trusting and unsuspecting souls from the shakles of bluegreen algae.

Great work! and best of luck suing the shirt of these thugs.

R
Jul 13, 2010 7:41 pm

I have been a bluegreen owner for several years. I have taken several nice vacations, however bluegreen does lie and it was one of the biggest mistakes i have ever made when i purchased bluegreen points. our first trip we upgraded by purchasing more points. we were supposed to be silver after t hat even on line we were listed as silver. then that all disapeared and now we are listed as vacation club owners. i have went to several owners meetings and i mention this when they try to get me to upgrade. they say i am mistaken. they act like my points are worth nothing because the are every other year. they tell me all the things that will be made available if i upgrade that are not available unless you upgrade. they told us in the beginning that if we ever wanted to sell that our timeshare would be more valuable, all lies. we pay maintenace fees for them to keep resorts in good shape, yet we are constantly incountering problems when we stay in them. doors that won`t lock, ceiling in bathroom caving in. dirty floors. the maintenace fees are a joke. if anyone knows how to get out of this mess please let me know . these valuable time shares are useless to resell. its a nightmare that bluegreen says i will have to pass on to my children when i die. as far as raising the points they haven`t but when they start a new resort they are always alot higher in points than the old ones.

R
May 04, 2009 10:57 pm

My husband and I are scheduled to attend the 90 to 120 minute presentation on Tues, May 12. After 120 min I plan on getting up and telling them "thank you, but no thank you" Will receive my (2) 25.00 gift cert to Bass Pro Shops. If I have ANY problems. I will have the number to attorney general's office and will call them RIGHT THERE.
I have only been to one other "sale's pitch" which was in Hot Springs and that one lasted 90 min and I said nope nope nope.
Do you think I will have any issues with these people? Should I be prepared for a battle?

D
Dec 26, 2008 11:33 am

My husband and I were lied to as well. We bought the sampler package in Branson, Mo. for 1000.00, We bought it on New Years Eve 2007, We wanted to use it to go to Aruba. When we were in our presentation, the salesman told us that if the resort was booked up that we wanted, "the good thing about bluegreen is that they will put you up in a top hotel nearby, at no charge to us, the salesman also give us his cell number and said we could call him the after next week, ( 3-day rule), The first time we were able to call was after feb. 1, so we could get in the system. I called on feb 4, and aruba was booked up until Jan 2009 our points expire 12-31-08, how lucky for them. So I mentioned about putting us up in a hotel nearby, they thought I was nuts. So i called the cell phone the salesman give me and much to my suprise he now works for RCI, said bluegree was a joke and hung up on me. We finally got in at gatlinburg, tn for late oct. we still have 5800 points left and can't use them, we have tryed several other resorts, no openings, heck, we were even willing to go back to branson, but sorry, nothing open until jan. We spoke with several owners on our tennesssee trip, they were owners of the big package, 20, 000, they said they had been to aruba twice this year and are going back in feb. said they get in with as little as 2 day notice. So i come to the conclusion that a sampler owner is garbage. We could have got our hotel for tenn. cheaper than our package cost.

R
Nov 03, 2008 10:31 am

Sorry to say billyboy, no I don't. Just trying to help out those people who've been scammed. Why don't you take the time to learn proper English and grammar? It would make even your idiotic posts sound more intelligent!

While I'm on here-would you like to comment on the lawsuit filed by the Atty. Gen.'s Office in my state? (PA.)

No? Didn't think so!

Afterall, every ### is entilted to their opinion, so let's hear yours-###!

B
Nov 02, 2008 4:02 pm

Hi Robin,

How you doing not seen you for long time.

What you up to you got any scams going

billy

R
Nov 02, 2008 8:57 am

Tell me this, why won't ANY of the people who just LOVE Bluegreen so much comment on the above LAWSUIT?

My guess would be that there is no defending these scammers.

They will post how stupid everyone is for not knowing how to use the points or they will say that they should've read the contract more closely.

THIS IS PURE BULLSH*T and YOU ALL KNOW IT!

I think the ATTY. GENERAL in my state (Tom Corbett and his legal staff) might just be a tad smarter than all of you. Afterall- they are actually trying to help these consumers who have lost so much. YOU ARE NOT!
You are just critizing them. YOU are the ones that need help.
I will be so thrilled when the tables are turned and Bluegreen goes BANKRUPT from ALL of the lawsuits against them. It's only a matter of time.

Like I said-BETTER USE THEM POINTS NOW-(those of you that actually know how!)

R
Nov 02, 2008 8:44 am

Or instead of contacting Bluegreen- you may want to contact your local ATTORNEY GENERAL'S OFFICE to file a formal complaint on this company.

They have been taking advantage of consumers for far too long with their failed promises and outright lies.

The ATTORNEY GENERAL in PENNSYLVANIA (my home state) Filed suit against Bluegreen (Oct. 14, 2008) for numerous violations.

HARRISBURG - Attorney General Tom Corbett today announced lawsuits today against four Florida-based companies accused of illegally marketing vacation packages, using "free" airline ticket offers and other worthless prizes to lure consumers into aggressive and deceptive timeshare presentations.

Corbett said consumer protection lawsuits were filed against Bluegreen Corporation, Bluegreen Resorts, Bluegreen Vacations Unlimited, Inc. and Great Vacations Destinations, Inc., all of Boca Raton, Florida. Bluegreen contacted consumers by phone and through kiosks at shopping malls, fairs, and festivals throughout Pennsylvania, and also operates full-time sales facilities in Hershey and King of Prussia.

"Virtually any consumer with a checkbook and a pulse allegedly qualified as a 'winner' in these promotions, " Corbett said. "Unsuspecting consumers who believed they were contest winners were actually drawn into a high pressure bait-and-switch campaign designed to push timeshare vacation packages costing thousands of dollars."

Corbett said more than 5, 700 Pennsylvania residents purchased Bluegreen timeshares, with many paying $20, 000 to $40, 000 or more for packages that violated Pennsylvania's Consumer Protection Law, the Real Estate Licensing and Registration Act, the Telemarketer Registration Act and other consumer regulations.

Phony Prizes
Corbett said that Bluegreen representatives allegedly called consumers who believed they were entering contests and other promotions promising cars, cash and vacations.

According to the lawsuit, consumers were told that they had not won the "grand prize, " but had been selected to receive other items, like free airline tickets. Consumers were also promised free gasoline and meals when they collected their prize, if they attended a 90 minute timeshare presentation.

Corbett said the lawsuit alleges that consumers who were contacted by Bluegreen were not actually randomly selected prize winners. Instead, virtually everyone who entered the contests was contacted and falsely told that they were a prize winner.

In one case, Corbett said a consumer informed a Bluegreen representative that the person they were trying to reach did not live at that address. The consumer was told that it wasn't a problem - they would give her a prize too.

High Pressure Sales and False Advertising
Corbett said that in order to collect their "prizes, " consumers were required to schedule an appointment with a Bluegreen sales representative. In some cases, consumers who believed they would be attending a 90 minute timeshare presentation were actually subjected to relentless marketing pitches that lasted five hours or more.

According to the lawsuit, numerous deceptive statements were made to consumers during these presentations in an effort to get them to sign contracts immediately, including phony claims that prices would increase the next day, misrepresentations about when and where consumers could travel if they made a purchase and false statements about certain fees being waived.

Corbett said that some consumers bought vacation programs because they were told they were entitled to a one-week stay in Hawaii, only to learn afterward that the program they purchased could not be used in Hawaii.

According to the lawsuit, consumers who sat through the timeshare presentations received "prizes" that were nothing like what they had been promised. The "four free airline tickets" were actually booklets that offered two airline tickets with each hotel room reserved, at high prices, in a limited number of cities. In some situations, consumers were required to commit to a 10 night stay at overpriced hotel rates before being able to select a local airport for their flight.

Corbett said "free" gasoline and meals that consumers were promised turned out to be coupons or certificates with lengthy terms and conditions. For instance, consumers who were promised $40 in free gas were required to submit written requests to obtain a series of gas coupons. The coupons required consumers to pay for their gas first and then mail a receipt for reimbursement, with each coupon limited to a $5 purchase, with no more than one purchase per month.

Illegal Contracts
Corbett's said contracts used by Bluegreen failed to properly inform consumers of their right to cancel their purchase. Pennsylvania law requires that consumers have five days to cancel any timeshare or campground purchase. Bluegreen is also accused of violating a state law that requires all consumer contracts to be written in easy-to-understand terms.

Do Not Call Violations
According to the lawsuit, Bluegreen made numerous calls to consumers who were on Pennsylvania's Do Not Call list, allegedly basing those calls on referrals from other customers. Additionally, the companies are accused of making repeated calls to consumers who clearly told them not to call again.

"Bluegreen took advantage of hardworking Pennsylvania residents eager to find an affordable getaway, " Corbett said. "Using deceptive contests, relentless sales presentations and misleading contracts, consumers were pressured into paying thousands of dollars for vacation packages that don't meet their needs or their budgets."

Corbett said the lawsuits seek restitution for consumers who suffered financial losses because of these deceptive or illegal practices.

Additionally, Corbett says the lawsuit asks the court to void all illegal consumer contracts and give consumers the right to cancel any agreement that did not include the state-required notice of cancellation.

The lawsuit also seeks up to $1, 000 in civil penalties for each violation of the Consumer Protection Law, or up to $3, 000 for each violation involving a senior citizen.

The lawsuits were filed in Commonwealth Court, in Harrisburg, by Senior Deputy Attorney General David Sumner of the Attorney General's Bureau of Consumer Protection.

Corbett says the investigation began after consumers contacted his office to report these practices. He encouraged other consumers who have problems with Bluegreen to file a complaint by calling the Attorney General's Consumer Protection Hotline at [protected] or submit an online consumer complaint.

www.attorneygeneral.gov/press.aspx?id=3999 LET YOUR VOICE BE HEARD-NOW!

The only people that need help are apparently the ones who bought into this mess!
USE YOUR POINTS -NOW! BLUEGREEN'S DAYS ARE NUMBERED!

P
Jul 01, 2008 5:19 pm

wow! talk about someone that needs some help... i've been a bluegreen owner for 9 yrs. and this person talking about points giving less vacation time from 1 year to the next, needs to learn how to use their program... they need to call bluegreen and request an owner update. if most of us did'nt have training or education in our lives for our carears, we would not be able to do our jobs. any owner out there that says that they can't use their points and that bluegreen is a bad deal, needs some training. Please do yourself and your family a favor and learn how to use your Bluegreen ownership! our family has great vacations at beautiful 5 star resorts with our Bluegreen points. contact any Bluegreen vip owner service department ( at any of the resorts ) let them know that you need some help using your points and you don't know how to get your points booked. There are at least 6 or 7 ways to book your vacation... Get Help!

L
Apr 21, 2008 4:28 pm
Verified customer This comment was posted by a verified customer. Learn more

Lets just get a few facts straight.

I have been a member since 2003 and BG have never rasied the number of points at any resort, I also know people who have been members a lot longer and they say the same, so your statement "5 days now only 3 days next year does not have a grain of truth in it and it is you that as made that assumption.

Yes BG sells points which you use to buy vacation time, these points relate directly to the size of the unit time of year etc and do not have a $ value please compare apples with apples and not apples with oranges.

Bluegreen owns most of the resorts in the club the ones they do not own yes u are right in that it is difficult to get in this is down to the fact that BG only own ltd inventory in these resorts and have been picked up as a side issue when they have bought out a timeshare property.

It is not impossible to make reservation as you state we have never had any problems at all.

please state which resort you say had an increase in the number of points required from one year to the next.

There is a lot that you do not understand on how the BGVC operates so please join the BG group on yahoo and you will learn how to get the best out of your points.

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12:40 pm
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Bluegreen Vacations - they lied to us every step of the way

Blue green told us that we could sell our points and receive a check to cover our payments...in case we weren't able to ''get free'' and use our points at any given time... We make payments of 278 dollars a month and that' not counting the maintenance and tax fees... Which they didn't tell us would get higher every year... we thought that we were doing a good thing for our kids...but it's a big scam that costs so much that I'm ashamed to ''pass on to my kids''...they said we could use our points to pay maintenance fees too...and then they backed out of that ...we were talked into increasing our points so we would ''be considered more readily for bluegreen reservations''...

we had already paid off a sampler package and another ''upgrade to 8000 points... now we are fed up...! Can any one help us on the grounds that ''their salespeople lied to us''...?...my email is... This e-mail address is being protected from spam bots, you need JavaScript enabled to view it I'm a Vietnam veteran from 1968 and I need some help...! I really feel foolish to have entered into such an agreement but I feel we were coerced into this by slick salespeople who will tell you whatever you want to hear...

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6 comments
T
Nov 03, 2009 1:36 am

I have 26000 points for sale too $ 20000 or what I can get. I up graded along and now I hung with a maintence bill for the rest of my life and kid's life or I can opt out for $5000 cost to me . The problem is they have us on contract and can do what they want. so they don't want to resale just make owners pay.

Pearl i agree with you, don't listen to Joe or Jarvis they obviously either work for Bluegreen or another AWFUL timeshare company.
We can sell the points for a profit BIG JOKE mine cost £13, 000 in total, so i am going to get that back am i ! who gave you the info you have (Bluegreen) and you have been lied too as well, but you know that don't you.

P
Nov 13, 2008 3:39 pm

Well if Jarvis if you know someone that wants to buy let me know because I have had 26000 points for sale ( at a heck of a discount) for 2 years with 5 different companies (some even offer financing) and have not had a nibble in that time. Blue green is not a desirable resort due to the bad publicity they well deserve. I don't even care for a profit I JUST WANT OUT! they lie, they deceive and cheat with no concience at all, they got their check when you purchased so they don't give a d--- what you do once you leave their property.

I am really serious to sell so send anyone interested my way PLEASE
26000 points for $32000 that is $1.23 per point--heck of a deal

Pearl

J
Jun 03, 2008 11:07 am

the prior comment says it all, but remember you do have the option to sell your package for a profit. Why hold on to it? If you are so dissatisfied, get rid of it. The cost of points increase every year, which is CLEARLY explained to you in the presentation. Why wouldnt the maint. fees or taxes increase? Get real buddy. Sounds like you didnt have the backbone to say "NO" to a salesperson for something you really couldnt afford. Stop complaining and sell it to someone who can use it.

L
Apr 20, 2008 5:24 pm
Verified customer This comment was posted by a verified customer. Learn more

I want a house like you have that never needs any work done on it and your property taxes never go up.
How could you not think that MF would still the same ? who did you think were going to maintain the resorts. Come on get real and just think what you have written.
You knew how the club worked you had the sampler package
You can rent your points if you know someone who wants a break and is willing to rent from you all u have to do is make the reservation in their name and they pay the rental mony direct to you, but dont be silly and expect it to cover your monthly cost what it will cover is the MF.

J
Apr 17, 2008 2:36 pm

When buying something as expensive as a car, you need to do research NOT listen to "slick salesmen." Sounds like your money was there for the taking...

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3:42 pm
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Hey everyone out there who has been had and who has had enough of Bluegreee, I have a lawyer in Charlotte, NC willing to file a Class Action suite. We will need as many people as possible to join our cause. I was lied to as everyone else was about Bluegreen buying back the timeshare if I was unhappy or couldn't afford it. As all of you know, that is a big...

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2:57 pm
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For all of you like myself who bought a timeshare from Bluegreen and was told that they would buy it back if you were unhappy and now you find that what they told you was a lie, I have found a lawyer willing to file a class action suite against Bluegreen. You can contact me with your name, email, etc information and a brief history of your experience with...

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R
2:25 pm
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I was interested in roomier lodging for my family and my father in law liked his time share so me and my husband started searching. We came across Bluegreen and went to their meetings. During this meeting we were lied to on nearly every detail of the benefits offered. We were not told about not being able to call and make a reservation any earlier than 45...

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T
12:18 pm

Bluegreen Vacations - bluegreen - new type of thieves

we bought a bluegreen timeshare less than a month ago in gatlinburg, tn. very friendly staff, pleasant experience (because we bought) well, we have changed our minds and were told we could sell it back to them at the cost we bought it. sounds great, since we only have that day to buy it and 30 days to return it. well, that was a big fat lie. i can hardly get in touch with a person when i call all the numbers, some of the extensions they gave us are bogus numbers. i am so ticked off. i know i will be reporting them to the better bussiness bureau. what else i can do, i don't know. i have good credit and now after being scammed, i am so mad i don't care if they turn me over to collections. if we go to court, i may just bring a copy of this website with all the other complaints listed as well. aaarrgh! anyone have any advise?

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4 comments
R
Apr 27, 2012 7:39 am

Why is it not a scam when they wont let you take it home and look it over it would take a lawyer to understand it the contract book i have is about one quarter thick would take quite a long time to read were told we didn't need to read it there word was there bond

R
Apr 27, 2012 7:35 am

Bluegreen is a parasite on this earth, If this timeshare is so great how come they have to force people to stay in it even after it is paid off

J
Apr 11, 2008 2:36 pm

Show a little compassion buddy. You sound like one of those guys who has all the answers. All rise to Mr. All-knowing.

L
Apr 11, 2008 2:31 pm
Verified customer This comment was posted by a verified customer. Learn more

Its not a scam, just because you have not read and understood what YOU signed for does not make it a scam you signed all the paperwork you ticked all the boxes but did you read them .
It is very easy to get hold of Bluegreen you only have to look the numbers up on the net .
Since you never read what you sign then any lawyer is going to have a field day with you and will be booking his next world holiday right after your first meeting

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G
1:38 pm

Bluegreen Vacations - rude, liars, rip offs

Spring of 2007 a telemarketer began calling offering us a special deal at Blue Green Resorts. After about the 10th call of my wife and I tossing it back and forth with talk to my husband to talk to my wife, I finally talked to the telemarketer. She made a great offer for $250.00 we would have 3 days /2 nights all inclusive vacation including shows and meals at one of Blue Green Resorts premier resorts.
This was too good to be true, and the first and last question I asked was if this was a time share promotional offer and she responded several times that it was not. It was simply a vacation package being offered by Blue Green Resorts, at a location of our choice at any of their resorts which included Hilton Head North Carolina. It was all inclusive with the exception of travel. We had a year to use the vacation.
In 1999 we purchased such a package to Branson Mo, and had a great time .. NO TIME SHARE
When we finally ( three months later) received our vacation package from Blue Green Resorts it was a time share.
We were out $250.00 so we decided to keep the package and take a trip to the Blue Green Resort at Hilton Head.
Last week we decided we had some free time and would use our package. First thing we were told was that we had purchased a Branson Vacation and that was where we would have to go.
We said okay to Branson and were given three days and two night at the Raddison in Branson. ( I have copies of the reservations documents sent to us by Blue Green)
When we arrived we were told that we could not stay at the Raddison. We were told that the Raddison had no rooms available, my wife countered this with she had checked on the reservations before we left home earlier that day and they confirmed that we had reservations, then the VERY RUDE, young man told us that the Raddison was a piece of SH*T, and the Travel Lodge was a much nicer hotel, no amount of arguing would get them to allow us to keep the Raddison Reservation.
We checked into the Travel Lodge, which possibly had been closed up for the winter and just reopened. It smelled very musty, ( we both were suffering from Allergies) There were spiders and spider webs. It was not up to the standard of the Raddison. It actually was not up to the standard of most Branson Lodgings.
We took the 90 minute tour which lasted 2and 1/2 hours, and was treated very rude when we told them we were not interested in buying a time share, We were even told how much we would regret not buying if one of us died and we didn't have vacation memories to sustain us.
We finally got out of there and returned to the REWARDS CENTER for our show tickets and meal vouchers.
The tickets was two tickets off THEIR LIST ..Which was Elvis Impersonations etc, or shows that were not even open yet.
The meal was for a barbecue meal at a bar that looked like a biker bar, the building looked as if it was about to fall down.
My wife finally asked just what our $250.00 was suppose to be for. We were told we had never paid anything. I have the Credit Card reciept where the money was taken from out Visa account.
We are not happy, and I plan to use the internet to warn people to stay away from Blue Green Resorts.

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3 comments
S

Blue Green is the biggest joke! Any one who researches these scammers all hear the same thing. Go on ebay an you can buy 10, 000 worthless Blue/Green points for $100! Good luck using them, there will never be any openings.

Save your money and take the vacations that you want to take! Why would you pay these loser idiots $15, 000 or $30, 000 to take 1 week per year?

30k! and you can have some great vacations without all the B.S.

Avoid Blue Green at all cost!

J
Jun 03, 2008 11:14 am

If the $250.00 charge was not valid, why didnt you dispute the charge with your credit card company? Blue Green offers quality gifts for your time of the sales presentations, and does give you whatever they promise. If you were given Elvis tickets and a BBQ dinner, its because thats what you agreed to accept BEFORE going to the presentation. People need to learn how to just say no, and get up to leave after 90 minutes. Why would you stay 2 and a half hours if you were not interested? Think about it. I bet you ate that BBQ dinner didnt you?

C
Apr 22, 2008 6:42 am

A handful of pissed off people and 180, 000 happy customers...
See a trend here? Whiners!

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2:47 pm
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I own points at Blue green resorts, I used to have weeks. I was conned into converting to points by their sales man. I didn't have any problems until I received my maintenance bill. I had to pay a subsidy for owners who didn't pay their own bill. Blue green refuse to reply why this payment is required. Blue Green refuse to refund this money. My home resort...

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10:18 am
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My husband received a call from this company offering a wonderful 3 night vacation package for our whole family for only $79 and we would only have to attend a 90 to 120 minutes sales presentation. He agreed thinking this would be a nice vacation get away for our family. After he told me about it, I decided to go check out this company on the internet and...

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V
5:40 am
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Bluegreen Vacations - scam and rip off!

We were mailed some information about Bluegreen telling us we won four free airline tickets and a cruise and a free visa card and a free dinner. All we had to do was listen to a forty-five min. presentation. They keep us there three hours and we finally said yes after they promised us a free Florida vacation. Everytime we tried to set up our vacation nothing was available. Nobody returned our telephone calls. We never got the free gifts, only a fifty dollar visa card.

Now we are paying a yearly fee, for what we don't know. We are trying to sell, but no help is coming from Bluegreen. We decided to stop paying the monthly payments. Bluegreen turned us over to a collection agency and now we have one bad thing on our credit report. We are still trying to get out of this nightmare. If Bluegreen calls on you, run away from them as fast as possible.

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6 comments
C

These guys should be in jail. I nearly got talked into one of these "free vacations" that ended up costing me $400.
At the end of the 40 min sales pitch and after I gave my credit card details I was finally told half the story - a damn timeshare sales scheme. I have never fallen for anything like this before - they are very skillful at getting you in and misleading you. Now I'm still trying to get my money back, and believe me they are not making it easy.

B
May 14, 2009 12:58 pm

First of all anyone who believes they won a contest that they did not enter, deserve what they get.

However, Blue Green tried that stuff with me, I knew I did not win a contest, but I knew that time share companies DO give away good stuff to sit through their presentation. As for whether it is a 45 minute presentation or a 3 hour one they do not chain to the chair if you chose to sit there 3 hours, and than you chose to purchase the time share, than those were choices you made, don't blame the sale person.

Here is my experience. I knew it was a time share, I also knew I didi not win anything, but I went to the presentation anyway just to see what it was about. I sat through about an hour, than tried the sample package which cost about $900. I than went on 2 trips to Boyne Highlands, and received a $50 Gift card, a free weekend in Vegas, and 4 plane tickets, which the informed my right away that I could not use the plane tickets and the Vegas trip together. After the sample package was over I than chose to purchase the time share. In just 3 years I have traveled to Mexico, Aruba, Florida, and Boyne. I am planning St Martin now. I also recomended Blue Green to a friend who sat through a 1 hour and 15 minute presentation in Novi, but did NOT purchase anything, he still got a weekend trip to Myrtle Beach, 4 plane tickets which he used to visit family in Florida and a $50 gift card.

My experience with Blue Green has been great As long as you know what you are getting into when you attend the meeting. People that think they are getting something extraordinary for nothing are just fooling themselves, understand you are going to a sales pitch, if you cannot say no than don't go.

B
Nov 08, 2008 2:13 pm

Yeah, your correct Jarvis, the only problem is that the people selling this "real estate" ARE NOT licensed real estate agents!
So, that alone is a big violation of the law in ALL states!
HELLO?
You're like phil who talks out of his ###!

R
Nov 04, 2008 10:57 pm

Hey ah...Jarvis, read it and weep!

HARRISBURG - Attorney General Tom Corbett today announced lawsuits today against four Florida-based companies accused of illegally marketing vacation packages, using "free" airline ticket offers and other worthless prizes to lure consumers into aggressive and deceptive timeshare presentations.

Corbett said consumer protection lawsuits were filed against Bluegreen Corporation, Bluegreen Resorts, Bluegreen Vacations Unlimited, Inc. and Great Vacations Destinations, Inc., all of Boca Raton, Florida. Bluegreen contacted consumers by phone and through kiosks at shopping malls, fairs, and festivals throughout Pennsylvania, and also operates full-time sales facilities in Hershey and King of Prussia.

"Virtually any consumer with a checkbook and a pulse allegedly qualified as a 'winner' in these promotions, " Corbett said. "Unsuspecting consumers who believed they were contest winners were actually drawn into a high pressure bait-and-switch campaign designed to push timeshare vacation packages costing thousands of dollars."

Corbett said more than 5, 700 Pennsylvania residents purchased Bluegreen timeshares, with many paying $20, 000 to $40, 000 or more for packages that violated Pennsylvania's Consumer Protection Law, the Real Estate Licensing and Registration Act, the Telemarketer Registration Act and other consumer regulations.

Phony Prizes
Corbett said that Bluegreen representatives allegedly called consumers who believed they were entering contests and other promotions promising cars, cash and vacations.

According to the lawsuit, consumers were told that they had not won the "grand prize, " but had been selected to receive other items, like free airline tickets. Consumers were also promised free gasoline and meals when they collected their prize, if they attended a 90 minute timeshare presentation.

Corbett said the lawsuit alleges that consumers who were contacted by Bluegreen were not actually randomly selected prize winners. Instead, virtually everyone who entered the contests was contacted and falsely told that they were a prize winner.

In one case, Corbett said a consumer informed a Bluegreen representative that the person they were trying to reach did not live at that address. The consumer was told that it wasn't a problem - they would give her a prize too.

High Pressure Sales and False Advertising
Corbett said that in order to collect their "prizes, " consumers were required to schedule an appointment with a Bluegreen sales representative. In some cases, consumers who believed they would be attending a 90 minute timeshare presentation were actually subjected to relentless marketing pitches that lasted five hours or more.

According to the lawsuit, numerous deceptive statements were made to consumers during these presentations in an effort to get them to sign contracts immediately, including phony claims that prices would increase the next day, misrepresentations about when and where consumers could travel if they made a purchase and false statements about certain fees being waived.

Corbett said that some consumers bought vacation programs because they were told they were entitled to a one-week stay in Hawaii, only to learn afterward that the program they purchased could not be used in Hawaii.

According to the lawsuit, consumers who sat through the timeshare presentations received "prizes" that were nothing like what they had been promised. The "four free airline tickets" were actually booklets that offered two airline tickets with each hotel room reserved, at high prices, in a limited number of cities. In some situations, consumers were required to commit to a 10 night stay at overpriced hotel rates before being able to select a local airport for their flight.

Corbett said "free" gasoline and meals that consumers were promised turned out to be coupons or certificates with lengthy terms and conditions. For instance, consumers who were promised $40 in free gas were required to submit written requests to obtain a series of gas coupons. The coupons required consumers to pay for their gas first and then mail a receipt for reimbursement, with each coupon limited to a $5 purchase, with no more than one purchase per month.

Illegal Contracts
Corbett's said contracts used by Bluegreen failed to properly inform consumers of their right to cancel their purchase. Pennsylvania law requires that consumers have five days to cancel any timeshare or campground purchase. Bluegreen is also accused of violating a state law that requires all consumer contracts to be written in easy-to-understand terms.

Do Not Call Violations
According to the lawsuit, Bluegreen made numerous calls to consumers who were on Pennsylvania's Do Not Call list, allegedly basing those calls on referrals from other customers. Additionally, the companies are accused of making repeated calls to consumers who clearly told them not to call again.

"Bluegreen took advantage of hardworking Pennsylvania residents eager to find an affordable getaway, " Corbett said. "Using deceptive contests, relentless sales presentations and misleading contracts, consumers were pressured into paying thousands of dollars for vacation packages that don't meet their needs or their budgets."

Corbett said the lawsuits seek restitution for consumers who suffered financial losses because of these deceptive or illegal practices.

Additionally, Corbett says the lawsuit asks the court to void all illegal consumer contracts and give consumers the right to cancel any agreement that did not include the state-required notice of cancellation.

The lawsuit also seeks up to $1, 000 in civil penalties for each violation of the Consumer Protection Law, or up to $3, 000 for each violation involving a senior citizen.

The lawsuits were filed in Commonwealth Court, in Harrisburg, by Senior Deputy Attorney General David Sumner of the Attorney General's Bureau of Consumer Protection.

Corbett says the investigation began after consumers contacted his office to report these practices. He encouraged other consumers who have problems with Bluegreen to file a complaint by calling the Attorney General's Consumer Protection Hotline at [protected] or submit an online consumer complaint.

www.attorneygeneral.gov/press.aspx?id=3999 LET YOUR VOICE BE HEARD-NOW!

J
Jun 03, 2008 10:49 am

Who are you people trying to get over on?! Blue-Green is far from a scam. If you are paying a monthly payment to them it is because you chose to purchase the time share. It is a very formal process, and is actually considered real estate; therefore your payments are considered a mortgage. There is no way on earth, let me repeat NO WAY you could have "bought this offer blind". I am also a Blue-Green owner, and it is completely legitimate as well as a great value. My family and I use their resorts several times a year, and this is one of the best purchases we have ever made. Not only must you agree to the financing, you actually have to choose an offer that best suits your needs as your stays are based on a points system. So, the moral of this email is this: Blue Green does not scam anyone--if you are an owner of their property, it is because you chose to do so and knew exactly what you were buying. If anyone out there doesnt believe me, just go sit through one of their presentations and speak with a sales person. You will see for yourself. Yeah, I must admit they can be a bit pushy during the sales presentations, but it is a "sales" job, and why wouldnt they be persistent? Those of you who say you were scammed or this is a negative mark on your credit report: YOU NEED TO START PAYING YOUR BILLS AND BE RESPONSIBLE FOR THE OBLIGATIONS IN WHICH YOU AGREE TO. Im sure you enjoyed the free gift card or cash they gave you just for touring the property and listening to the presentation. If you didnt want to make such a large purchase, all you have to say is "NO". I took the promotions 3 times and declined before I decided to purchase.

A
Mar 15, 2008 8:23 pm

Have you gotten out of your nightmare yet, I'm Having the SAME ONE, only I'm now trying to purchase a house and with this nonsense on my credit, i'm having the hardest time! I need a way out as well, if you have found out any info on getting out PLEASE let me know! This HOUSE is a REal thing for me my husband and two Kids, we need a house TO Live in!

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C
4:47 am

Bluegreen Vacations - credit card troubles

BlueGreen Resorts had a lot of information that just seemed too good to be true! After reading these complaints, i'm really upset and wishing I never would have talked my husband into paying the great 49 dollars for a trip!
We paid the 49 dollars and the man told us that he would call us the next day with our confirmation number so that we could go ahead and pick out a trip for us as soon as we wanted...the man never called us and when i called him he could not find us in their system. They sure did charge the 49 dollars to our account though and are now telling us that in order for us to pick out a trip we need to prove to them that we paid our money.
I am very upset because I was organized and following instructions to do this and they had NO IDEA who I was and could not find ANY information on us! I learned that I should ask for confirmation numbers ASAP! I'm hesitant about this whole thing now!

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3 comments
B
Aug 10, 2010 1:26 pm

This company is being used with Festiva Adventure Club, be afraid if they contact you. My husband and I were issued a "FREE" 4 day cruise certficate that ended up costing us 679.00. Yea, so much for free. I did receive a confirmation email, however it was misleading, the pending amount looked like it was waiting on verfication on the free cruise certificate. Only found out I was being charged full amount; not just tax, port fees, govt fees by looking at my credit card. When I called to complain, Monique wouldn't let me talk, I was yelling in the phone for her to shut up and my co-worker and I could hear her laughing in the background. The staff representing the travel agency suck.

J
Apr 28, 2009 4:46 pm

you need to call toll free your attorney generals office in your state and talk to his assistant and you will be amazed at what a scam this Company is -- you need to be happy that the $49 upset you and waved a hopefully big red flag I am in the middle of trying to save ou excellent credit rating and invoved in 2 state class action suits against BG for lack of performance --in short they will tell you anything to get you hooked and will make it as difficult as possible to give you what you have paid forgo to Blue Green complaints .com Joanne McNeil

L
Aug 25, 2008 8:35 am

did you look at the brochure you recieved? You should have a confirmation number on it.

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K
12:00 am

Bluegreen Vacations - unethical business practices!

Bluegreen is not an ethical company. They lie and have not kept their end of the bargain. Their company is no better than a pyramid scam. They take our money and then rent out our condos to non-owners. They also do not have condos. We stayed at their "Brand New Property" that we are deeded to in marathon keys and it was a renovated hotel. No condo, no resort there.
We have seen our maintenance fees go to over $1000.00 per month and no one can provide me with an itemized list of what the fees go to.

We had an appointment to meet with them they called me three times and emailed me once to make sure I was there on time. I got there on time and was told they did not have anyone who could see me.

I am sick of them and want some justice.

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3 comments
R
Nov 05, 2008 9:27 am

I'm pretty sure that she meant $1000.00 per year. Still outrageous by any standard- not to mention club dues and the actual cost per mth. of the timeshare (probably financed through Bluesh*t at 15.9% interest) Yes, it is far too much to pay for ANYTHING no less a vacation.

And as stated in the lawsuit- why is anyone with a checking acct. and a pulse eligible to purchase? There is no credit check of any kind run on ANYONE who purchases these "points" WHY?

Well, my guess would be that MANY of the potential customers would not qualify for the purchase in the first place. I know that if I were offering a service to the public at large I would run a credit check to make sure that my customers could actually afford what I was selling- And so would MOST companies.
This is the reason they ask what your annual income is before being invited to a sales presentation. They think that just because a couple or individual makes over $50, 000 per year that they can afford to spend tens of thousands of $$$ on a TIMESHARE.

Nevermind that their mortgage pymt. is $2, 000.-$4, 000. a month and all of their bills practically exceed their income with their credit cards all maxed out.
Bluegreen thinks hey- they make 50k pr. yr. -they can afford this.

And let's be honest here folks, you should know what you can and cannot afford.
Now the way you were lied to and taken advantage of is not right, and please don't misunderstand what I'm saying here. But, you must take at least a little of the responsibility here. After signing on isn't really the time to figure out that you can't afford it!
However, I'm not giving Bluesh*t a pass here. The way they market their service violates MANY consumer protection laws. Please go to my earlier posts to take a look at an abbreviated version of the lawsuit filed by the Atty. GENERAL in PA.
Then tell me if anything sounds familiar?

M
May 05, 2008 1:59 pm

I have never heard of someone paying over $1000 a month in MF. You are as full of BS as what you are writing.

L
Apr 10, 2008 5:43 pm
Verified customer This comment was posted by a verified customer. Learn more

You have a choice of over 40 resorts to use your points at
MF are not $1000 per month ther are a flat $290 + 0.033 cents per point per year.

Marathon has studios, 1bed apartments and 2 bed apparments.

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12:00 am
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Bluegreen Vacations - scam and fraud!

It was a Pretty Picture, but Disconcerting at the best, disheartening at the worst. As a corporate attorney for 20+ years and having an MBA and a BBA in business Lynn and I were quite interested when we went to check out the BlueGreen timeshare sales pitch. We have long shopped Bass Pro and are both impressed by the quality and high standards of the corporation. We have both been approached by a sanctioned salesperson in Bass Pro about the BlueGreen timeshare solicitations. Over this years MLK Holiday we decided to go down to Florida and check out the sales pitch.

Woo Hoo what a story. For a corporation listed on a national stock exchange, BXG, you would think they would meet you with an employee of the corporation with a name tag and business card right off the boat. Alas even thought the sales glossies discussed a first class destination on Daytona Beach The Casa Del Mar and we liked its presentation and ambiance - upon arrival we were shunted to the nearby Holiday Inn by the front office staff.

Hmm a national firm with dozens of locations in a site where the parking lots are empty and the lobby nearly deserted sending us to a Holiday Inn rather that putting us up in the Casa Del Mar? Well, Lynn was bothered by the fact that the verbal representations and e-mails she had received had to all intents and purposes indicated that we would be staying at the Casa Del Mar. But we remembered thinking at the time wasn't it strange the employees had no name-tags and no descriptive accommodations booklets were on display?

Upon arrival at the Holiday Inn we were shown the normal courtesy and service you expect from a national hospitality organization. However, I tried to upgrade the room from a back window facing room to an ocean facing room. I was told that no upgrades were available. Hmmm - this despite the Priority Club membership which I enjoy due to years and years of business travel. Later during our stay we noted that many rooms on the ocean side were dark and unoccupied.

So we decided to be troopers and go the next morning to the sales pitch. We spoke to a couple of locals who were of the hefty persuasion and settled on a local restaurant Charlie Horses Restaurant. It was excellent! It's located next to Bonefish grill, the Carrabas sister restaurant, and we recommend it for good food and local dining. OK here is the rest of the story.We show up the next morning and are introduced to our sales pitch representative a genial 30ish fellow named James. Our James is an ex-law enforcement officer and highly articulate. He has obviously done his homework and is quite a good salesman. Having been involved in sales for years I saw through the act but absolutely & thoroughly enjoyed the show. James is a likable and competent sales person.

BUT:

1)No one there had a name tag,
2)James did not have a business card,
3)James did not have an e-mail,
4)We were not introduced to the sales manager until we asked to meet him after the pitch,
5)The administrative secretary had leather pants and 2 inch Asian nails with filigree designs,
6)The sales manager made reference to imbibing in alcohol the night before with the second sentence out of his mouth,
7)When we asked for contractual agreement documents to take home and study we were denied the opportunity to examine the 40+ page document at home,
8)We asked for an Owners packet and were told we were not allowed to have one until after purchasing the timeshare. We then offered to PAY for the brochure This was not allowed,
9)We then asked if, after reviewing the internet, the better business bureau, and corporate statements if we could call James back up and purchase from him. We were told we could no longer deal with James directly,
10)After checking the BlueGreen internet site it is apparent that there are no numbers to call to talk to real people and the electronic curtain is obviously a thick one.

Needless to say as an attorney and businessman I find all of this highly irregular and will not be purchasing a timeshare from this outfit.

My words to anyone considering doing business with this group are the old legal axiom CAVEAT EMPTOR. (Buyer Beware!)

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6 comments
L
Jun 07, 2011 9:15 pm

I've been with Bluegreen since 2004 and I love it! When I attended my sales pitch everyone was dressed well and very professional. They give vacations away all the time, but you do not stay in their resorts. They are for members and their guests only. You would stay nearby and tour the resorts. At Bluegreen you don't get a room like you would at the Holiday Inn. You get a full 1-3 bedroom suite. Or a cabin, or a condo, depending on which resort you choose. Unlike other time shares where you get the same condo on the same week, year after year, as owners we have access to any number of resorts at any time of the year! I have and will continue to recommend Bluegreen to anyone.

S
Jun 07, 2011 3:51 pm

We have NEVER Purchase any Bluegreen tour from anyone they are FREE so if anyone purchased a tour from anyone THEY are the frauds. Blue green even GIVES you free things to do their tour and they wear name tags and dress professionaly. We have been with Bluegreen since 2006 and we are happy with most everything...I think it is one of the BEST time shares out there you just have to know what your doing BEFORE you get into it..I just got from 4 days in Las Vegas nad anothe r 5 days In Orlando at the BEAUTIFUL FOUNTAINS RESORT, I admit tjere are a quit a few flaws but over all it is GREAT..If you need help understanding or even if you would like a TRUE Bluegreen experience you can contact me...Jeanette Adams at [email protected] NO I am NOT a sales person just someone who knows how to make Bluegreen work for you...Good Luck and REMEMBER NEVER buy a bluegreen tour they are free...

D
Feb 07, 2011 7:35 pm

Jacksora-
Bluegreen rarely puts people up at their resorts because they don't OWN them, the OWNERS own them and visitors have no rights to stay at the resort and take up rooms that should be available for owners. You can come as a guest of a member (we do that all the time). I agree, it is difficult to get into the resort that you want unless you get to the silver level. Then you can book 13 months in advance and get whatever you want. We have never been denied a unit booking early. Just takes planning and a little time.

J
Aug 20, 2010 11:05 pm

after purchase try booking sometimes nothing avail comes up but then try bonus time and wow! it is available... the bonus time is unused inventory but i guess they just want a little more money!

J
Jul 28, 2009 1:23 pm

Thank you for taking the time to post your review. I also purchased my Bluegreen tour at Bass Pro Shops over the Christmas holidays. We are timeshare owners and expected to stay at the resort location. When we reserved our trip, we were sent a pre-printed letter with our reservations at the Hawthorn Suites. I have nothing against Hawthorn, however, this package was represented as at one of their timeshare locations. This 'bait-and-switch' tactic appears to be standard course of business operations. If Bass Pro Shops is going to sanction this organization, their management should actually participate in one of the sales pitches.

S
Dec 04, 2008 7:06 am

My wife worked there in finance dept and I often thought they were running a prostitution ring in back. Her hours were 8pm to 3pm and I never undertstood why. Dont think many highroller buyers are up at that hour. good call btw

Steve

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J
12:00 am

Bluegreen Vacations - dont buy into this...

My husband and I bought a time share from Blue green 4 years ago. We have only used the time share 2 times. One of which we had to pay money to stay when we had already paid thousands of dollars in mortgage payments. Both times we were extremly disappointed. The rooms are horrible. They allow smoking in all rooms. My husband and oldest son both have asthma and allergies, so this was awful. Also, one of the perks of being on vacation is to have house keeping come in everyday and freshen your room, well with blue green you have to pay extra for house keeping. Also, we had to pay for parking. We are so discussed. The rooms are less than mediocre. The beds are horribly hard, and the linens are like those at a motel 6.

We feel like blue green lures you in with all these promises, showing you pictures filling you full of excitement and all the while it's just a scam. It is like seeing pictures of a ritz carlton and arriving at a motel 6. Also, good luck trying to book the destination that you want. You will have to book at least a year in advance to get the city of your choice.

Please do not waste your money. Also beware of others who write on this web site and others whom praise blue green, they are probablly blue green employees trying to counter act what real blue green owners experience.

Please, do not waste your money. You are better off setting money aside each month for your vacations. Then you can afford to go where you want, when you want, and stay in a NICE hotel.

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5 comments
S
Apr 15, 2010 10:08 am

HAHAHA...WHAT A LOAD OF CRAP!

Phil is a BLUEGREEN EMPLOYEE!

Why...WHY! if you are so in love with your bluegreen package would you be here at Complaintsboard.com?

You wouldn't. These puss trolls are Bluegreen minions that come here to post rebuttals to LEGITIMATE complaints. Bluegreen does that crap on EVERY complaint web site. That YAHOO site they advertise is nothing more than a den for these snakes to steer consumers to buying more points. "Upgrade to gold...that's what you need to do..." WHAT A BUNCH OF ###!

Bluegreen will tell you you'll get lots of wonderful vacations at lots of wonderful resorts then, after they've got you roped in tell you "We're sorry...you signed the contract and initialed on line so and so that you understand its all SUBJECT TO AVAILABILITY"

Liars and Thieves. There is a special place in hell for these septic dwellers.

B

We also have been owners for many years, actually since 1995. They keep increasing Maintenance fees/taxes and dues without notifying to owners. This has become a hardship with the way the economy is. My husband has been out of work for almost two years and I became unemployed recently. We called Bluegreen Vacations to see if they would reduce the late fees and finance charges but was told my a very nasty manager that it was our problem and everyone else was able to pay on time. She also told us that we had signed a contract that gives them the right to charge us a late fee and finance charges per month. If you don't pay in full by a certain they lock you out and then they will turn you over to a collection agency and if still not paid they will cancel your membership to the club which relinquishes the owner from any right of ownership or usage. Another words they can take back your timeshare, you lose all the money you invested and they can sell it to someone else. Talk about making money.
Whenever we call to try get a reservation they have nothing available. I am sick of paying for something that we can't use.
We have tried to sell our timeshare with RDI(Bluegreen Vacations) for the past 4 years now but they say no one is interested but they still sell new timeshares. What the heck. We were told that they would even rent it out and we would get the money for that. OH YEAH that never happened.
Anyone reading this please do not buy a timeshare with Bluegreen Vacations, I believe they are over selling the timeshares which makes it hard for anyone to actually use them when they want to.
Bill and Carla Campbell

R
Nov 02, 2008 8:20 am

hey Phil,
Please use your spell-check or re-read your comments before posting. All of your grammatical and spelling errors make you sound like an idiot!

Just thought you should know that I'm always here to offer my assistance to those in such dire need!

Hello everyone,
I bought into Bluegreen in July and already I am seriously dissappointed. I asked the people that sold me the contract that one of the most important issues to me would be that I do not have problems making reservations in San Diego where I must go every year at the same time. Their reply to me was absolutely no problems as long as I made reservations 48 hours in advance. Come to find out yesterday when I tried to make reservations at the Capri By The Sea, that everything was taken and I would have to make reservations one and one half years in advance. Now if I want to pay money out of my pocket besides what I am paying Bluegreen for absolutely nothing in return, then they have rooms available for rent. What is the point of having this timeshare if I cannot use it, and by the way, noone is wanting to talk to me at Bluegreen. I tried calling several times yesterday several different names that was given to me, and noone has returned my calls.
I am going to change my bank account number today. I will not pay another dime to a scam outfit like this. Until something is done about this they will not get another dime from me.
Frances Graff-Welch

L
Jan 17, 2008 7:23 pm
Verified customer This comment was posted by a verified customer. Learn more

What a load of B******T you write we have been owners since 2003 when Bluegreen took over Oasis Lakes (now The Fountains) in Orlando which I might add is 5 star.
Most Bluegreen resorts now DO NOT allow smoking indoors and as for paying for parking then u must mean Charlston or Miami Charlston I cannot comment on yet (we vist in July this year) Miami was brillent and in all the places I have stayed non have been like a motel.
The smaller and not as uptodate resorts dont use as many points so therefore you know before u travel that it will not be as nice as The Fountains --- you have not used as many points !
Take Aruba as an example a week in a studio uses 7000 points and yes the units need updating but once the $25K refurb is done then its back upto 5 star.
So dont think that all this person as written is true in fact it is far from the truth and before she replies I do not work for Bluegreen I am a Textile colourist in Lancashire England.

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