GE Money Bank
United States - 06828
I first went to use my Paypal account to find the line of credit was decreased although I have a terrific payment history with Paypal often paying the balance to $0. I then began to receive letters in the mail for GE Money Bank stating they had decrease my PayPal account later letters followed regarding The Gap, Old Navy which have all been paid in full since Aug. 2008 & I soon expect PC Richard now that I see GE finances for this company also. The sad thing is they are hurting my credit score. I have paid them in full and I have not been late. Yet they have decrease my credit lines by more than half. There should be a policy against this. It's not fair that I don't owe them anything and I have responsibly paid my balance yet I am being punished for being a great credit card client. I guess it's due to this economy.
this company has decided to close an account of mine that was paid in full. also has lowered my credit linit...
Had a sleep number bed delivered for a 30 day trial. I did not activate the GE Money credit card and returned the bed to Sleep Number corp. before the end of the trial period. It cost me $ 689. 44 to. pay for shipping back to Sleep number corp. GE Money Bank continues to send me bills for interest on the trial period for the bed. I am very unhappy with the type of service I have received from GE Money bank and The sleep Number Corp. The practices that Money Bank carries out with its customers and others needs to be evaluated by the authorities. Dr. Robert Coover
I needed tires and qualified for a $500credit limit, which when all was said and done, it reached 40 dollars over. These people would not raise my credit limit so I would not be over and in addition took the money out of my account before the date promised. That led to overdraft fees and more fees from the GE Company. The fees have doubled since obtaining this loan, they exceeded from $540 to $934.77 this is due to there fees, and greed. Discount Tire Company should be ashamed of taking advantage of people and using this corrupt financing company. They are taking advantage of people in this crisis and have no morals. I believe people need to unite and prosecute this company. DO NOT OBTAIN ANY CREDIT CARDS FROM GE MONEY BANK!
i bought a bed 2 years ago and the price of bed went down 3oo hundred dollars i have payed for 2years 60...
I have been a customer of Lowes for approximately 2 years and JC Penney's for approximately 5 years. I...
Dealing with GE MoneyBank, GE Money, GEMB, GE Finance, CareCredit, JC Penny, KwikComfort, Sam's Club, Toro, other aliases.
Determine how much you actually owe them (less and "fees", unjustified "late charges" or other ### they may tack on), pay them off and be done with it.
You're not dealing with honest people here; therefore you MUST protect your self. And the way to protect yourself is with proof...DOCUMENT EVERYTHING!!!
Get a cashier's check from your bank. Write your account number and PAID IN FULL in the memo area of the check. Take the check to the post office and mail it with a RETURN RECEIPT REQUEST.
Make a copy of and/or save:
1. The check receipt from the bank.
2. The post office return receipt request.
4. Canceled checks you already sent.
5. Any correspondence.
6. Log of your phone calls (date, time, whom you spoke with, what was discussed,
whether or not he/she was rude, whether or not he/she spoke comprehendible English,
how long you waited to speak with someone, whether you disconnected/hung-up on,
how many time you had to repeat/punch-in your customer number, etc.)
7. Record all telephone conversations. BY LAW, YOU MUST TELL THEM THE
CONVERSATION IS BEING RECORDED!
Keep all documentation for seven years.
If/when they give you any flak, tell them to go right ahead and take you to small claims court; they will lose.
Have a good night's sleep.
I got suckered by Lenscrafters into using ge moneybank. Ge money bank is as crooked as they can be. I started with a $327. charge made payments for a year and now owe $358. I recieved bill in mail last week, same day I get a phone call from ge moneybank from India stating I am behind in payments and am being charged $29. late fee. The only way I can stop late fee is to make a payment over the phone with my credit card. I never give my credit card out to someone I do not know and did not call. They continue to call me 3 to 4 times a day. The big problem is that they dont speak intelligable english and dont understand english. I have not been late on any payment and have 8 credit cards with a total balance of under $3000. I am not sure what I am going to do with this problem but would not advise any one to ever have anything to do with GE. They are in financial trouble already by there unsrupulous operations. Gene
After purchasing furniture from Karls Furniture and Appliance of North Platte, I received a harassing telephone call from GE Money Bank as my payment was late. I did not mind the reminder telephone call, what I did mind was the rude comments by their employee, who told me not to hang up the phone, in a very demanding manner. When I told him that he had reached me at my clinic and that patients were waiting to visit with me, and that I could not have this conversation right now, he continued to DEMAND that I not disconnect the call. I immediately disconnected the call and then, after work, began to call GE Money Bank to request an apology for this rude behavior, only to find numerous other rude GE Money Bank employees, including supervisors. I personally would advise that consumers proceed with great caution before engaging in any business transactions with this bank. Additionally, numerous calls will be routed to India, where the language barrier makes for an even worse business relationship.
I took out a loan for a motorcycle for low interest rate. Missed one payment and interest was raised to 26.99%! Paid off the loan with another loan that was lower interest rate. During this time I noticed that GE had been charging my account $99 a month for Debt Security. I did not notice this on my statements (my fault) as I paid online each month. When I called to question them about it, I was given the run-around and transferred to three different departments. They stated they could prove I enrolled as they had my signature. Funny how my copy of the contract shows this line BLANK! I emailed, faxed, sent letter showing this as proof that they illegal charged my account and requested a refund for $1, 700. Needless to say, they are ignoring my requests for a refund. I am now forced to retain an attorney to settle this.
Had I known that GE Money was the bank I would not have done business with them. This company is notorious for unethical business practices. The customer service reps are rude, but that's company training. Their business ethics leave little to be desired. Unfortunately, GE MOney preys on those individuals that might not be able to get a loan from a more reputable company with better business ethics and customer service!
I will keep you posted via this website on outcome of this situation.
If anyone is going forth with a class action suit against GE Money I'd be interested. There was an illegal charge against our account. We contacted Frauds and Disputes. We've e-mailed, faxed, called and written. NO ONE returns our calls. We want to get this settled, but we can't get a response. We continue to get billed (including late charges) during this "investigation". I'm ready to call in the Media. Their business is disorganized, if not unethical. I've faxed the president, the person in charge of media, the Dispute Department and the Fraud Department repeatedly to no avail. Any other suggestions out there???
I was going to write them a letter but I think that this will have more impact on the company if I post a report. The web site of this company is not user oriented. It dos not allow to make more than one payment at a time. Yes I really say payment. You want to pay and you cannot do it??? On their web it is said you can cancel a pending payment and you cannot do it. This web site is not at all user oriented and has a lot of legal breaches. But I am not here to sue this company, as I have also invested some money in GE financial. I am here to report bad business practices hoping that it will be corrected in the future.
When I called the customer service I received poor service that I felt I should bring to your attention. Trying to explain my concerns to a supervisor, she got mad and just hangs p on me. Unacceptable! So if somebody from GE is reading this report, please go to my file (Has normally this call was monitored) and listen to it. Then take the appropriate actions that nobody receives this treatment again.
Thank you for your cooperation in this matter.
Paying off credit loan for dental work. Made payments on regular basis. Started to make early payments with amounts 4 times the minimum due amount. GE Money started charging me late fees because the payments did not come in during the "window" they say payments have to be made.
I was told, "even if you make payments early, if you don't send in a payment in the current billing cycle, you will be charged a late fee." "It will only be credited to your balance, not that you are ahead of your payment." "The system can't function that way, and it automatically charges late fees if they don't come in on the billing cycle..." no matter how much you have given them toward the outstanding balance...
Therefore, don't send in anything early. Just make the regular payments like the schmucks we are, and GE will have to wait longer for their Money.
Its no wonder all of the Corrupt Banks in this Country needed bailing out this year. They don't know how to manage money any more, they give it to the wrong folks who won't pay it back and penalize the good ones who are paying it back !!!
My parents have had a Dillard's cc since 1982 and have always paid on time in full. In August, my mother...
We purchased a ranger from berts mega mall in december of last year. Never received anything until a repo person came to our house banging on our door. After speaking to several people and being told we have nothing on file for you, I finally reached someone who was able to find the account. Our address was completely wrong but ge had a copy of my husbands cdl and they sent someone to our home to repo the item. After hours and hours and days and days of calling I was told the account would start all over and the account reaged and the credit bureau corrected. Since then I am still having problems with statements, I was authorized by my husband to speak on behalf of the account and thats not there, the credit bureaus for my husband are not corrected, ive tryed to make a payments over the phone and was denied, I get phone calls stating we are 3 months behind and thats "#, and last your website is down alot. Today is oct 3, 2008 and this is going to be my last time I contact your company to fix these problems. I am going to hire an attorney and handle it that way if I cant get any cooperation from you. I am a city police dept employee and I do not have the time to sit on the phone constantly dealing with your mistakes. If you want to handle this problem then the acct # is [protected]. Sincerely mrs. Marlowe
I used my GE Money Credit Card for some purchase. Without fail we use to regularly pay their installments. On 9th January’2007 I planned full and final settlement for my GE Money Credit Card Payment. I prepared a cheque dated 9th January ‘2007 for the full & final payment and dropped in their drop box. T heir payment date was 17th January’2007. I put the cheque 8 days before their scheduled time. To my surprise they deposited the cheque in their account on 18th January’2007. One of their customer support executive called me and asked me for late payment fee of Rs. 350/-. We denied to pay the late fee because we paid all their dues much before their date. Till one year they were silent. On 26th September’2008, we received a legal notice from their Advocate stating that there is a balance of Rs. 3900/- which we need to pay within 3 days along with Rs. 1000/- as their legal notice charge to the advocate. I found from my experience, that it’s a clear cut case of cheating by GE Money, Hyderabad, India and harassment to the innocent customers. Please beware of such companies like GE Money and their product viz. GE Credit Card.
Ge money Called me up to 10 times a day even after they said the problem was resolved they didn't speak any english... wouldn't answer my questions, accused ME of lieing. Where so rude, this problem kept on going for MONTHS. 5 late fees and services chargers later i FINALLY think i got it taken care of... they hurt my credit, stole my money, hurt my feelings, straight up *** holes. i will never use GE MONEY FOR ANYTHING... don't apply for chevron card!!! They also gave information to my husband WITHOUT hesitation!. This is illegal. i had hold times of over an HOUR on each call... i was laughed at.! SAY NO TO GE.
I borrwed $1, 000 for dental work, which was to be interest free if paid within 12 months. I paid more than was due on the first payment and never received another bill...because I didn't send another payment they are now charging me a finance charge of 28.99%. When I talked to them and told them I hadn't received a bill or anything from them in weeks, they said they were sending them on line. I have never agreed to electronic billing. I have sent them over $300 and my balance now due is $979.91. This is ridiculous. They were very nasty and didn't care what I had to say. Somebody needs to stop this!
I recieved a phone call today from ge money informing me that i need to make a payement on my card because i was accumulating late fees. I got this card back in jan. and used in for an automotive repaire because of its 6 month defered interest. My balance was paid off well with in that time and continued to get monthly statements untill this balance was paid off. I then used my card again last month to purchase new tires for my car. I never recieved a bill or a statement from ge money reguarding this transaction or new balance. I kinda forgot about this being a college student and also working a full time job or i would have paid online. They told me my address and it was somthing totally different form what i gave them when I opened this account. How can my address just change without my confirmation???? Who changed it?? Then they wanted me to go ahead and pay that interest over the phone right then and there so it would not be on my next statement. Why should i have to pay for their mistake? I argued with the supervisor for twenty min about this. He kept asking me to confirm the payment over the phone after telling him NO multiple times. He also read me my creadit card number, name, and my bank i go through to confirm this transaction that i kept refusing, and telling him that i am NOT going to do. I am going to make my payment, not including the late fees and finance charges that just so happened to accumulate over this period of time, but of the original charge to my card. If anyone else has had this same problem please post it. This is nothing more than a scam from them to make more money. If you stop recieving monthly statements i suggest contacting gemoney right away.
Back in Oct of 2007, I had talked to an associate, Adrian Ray about my account and electronic payments from my checking account were set up on the 15th of the month. I was told that if I did this, I would not be charged overlimit fees or late fees. Unfortuantly this individual did not document this on my account. So, even though Ge money bank was taking $33 out of my checking account every month, I was still receiving a $39.oo late fee. Convient on there part, I never received a statement from them. I did receive a letter, though stating that they had received the payment. Not until months later, did I receive a statement showing that I was still being charged the late fee. I called numerous times and was told that I would have to talk to a Supervisor to have the late fee reversed and than was put on hold for ever. I did talk to a supervisor, Steve, in June, who reversed one late fee and told me that the reason I was being still being charged a late fee, was because my payment was due on the 4th of the month. I agreed to have the electronic payment changed to the fourth of the month to avoid any further late fee's. I again called in August, almost a year later, because I am still being charged late fee's, even after talking to a Supervisor, who told me that I should not be getting late charges. Than in Sept of 2008, I was told that my account had aged and would become current. I was supposed to have received a new statement showing my new payment and date. this is Sept 21 and I have not received this new statement.
Also, I had my credit run so I could buy a house and GE Money bank reported late dates for all the months from Oct of 2007 to August of 2008.
BEWARE!!! I am telling everyone, they run a scam. Every person you talk to when you call, gives you a different story. So, now Iam left with incorrect information on my credit report and almost a years worth of late charges, which were more than my monthly payments and no way of getting the problem corrected.