Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 14, 2008
7:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Starbucks needs to computerize their ordering system, because it seems as though their baristas can never get an order correct. One would think with the pamphlets Starbucks provides on how to specialize your drinks and key words to use when ordering i.e. non-fat, skim, and iced, that they would also parlay that to their baristas... but sadly they do not. A...
Oct 14, 2008
7:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When is enough enough? I am so tired of agencies like this one collecting money that has been paid months ago. My account has been tapped into and now trying to get this money back will be a task in itself. With all that is going on; these people continue to attack and take from those that are just merely making it. I want a resolution... we as people of...
Oct 14, 2008
7:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last month ccoa sent a nasty letter about my so called monthly bill. That bill did have a #, so I called it and thought the problem was corrected. I used 2 addresses to make sure I received the products. When I spoke to them, the billing error should have been corrected. It was not. Now their sending me a bill for products they say they sent. I did not...
Oct 14, 2008
7:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
And you have way too much time on your hands - should have used that time toward your business, it may have worked for you. Otherwise, you sound like a raving idiot. If you would have just done what you were told to do, embraced the opportunity for what it was, you probably would have done just fine.
Everything is supposed to be told to you upfront, and if...
Oct 14, 2008
6:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I found a couple of charges on my Capitalone credit card that were not written in the terms when I signed in online. First one is Payment protection service. It charged me 1 % of what I spent on the credit card. I found this charge on my third day and immediately called 1-888-527-6904 to cancel the service, so the damage was comparably small and was around...
Oct 14, 2008
6:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I took out a short-term policy with assurant because they had (on their website) great mental health coverage, that included attention deficit disorder, which I thought that I had. I went to a psychiatrist to have an add screening. As soon as I start receiving care and medication for it, they changed their tune on everything.
My doctor had been trying to...
Oct 13, 2008
2:24 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have recently purchased a 2009 Rockwood High Wall 276 tent camper from your company via *** RV center. As they did not have one in stock on July 15, we sat down and ordered my unit directly, with all the options except 2, that being the screened in porch and the extra fridge option. It was told to me that I would be receiving my camper in August. August...
Oct 13, 2008
2:17 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I called Les Schwab tires asked them what they would charge for putting up for tires on my car, they said 55 dollars. I also asked if I could make an appointment, Louis the clerk says, that it is 'first come first served' policy, I ask if they are busy. He said no. I live 5 min away, so I drive in and hands over my key at 12:46. They are finishing up other...
Oct 13, 2008
2:13 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a "mirrored" wall sconce from ABC Distributing about a month ago. I was amazed they could not give me a shipping amount. I was going to cancel the order but could not find any way of doing it on their website. However, I paid by PayPal and it looked like the process did not go through. So, I figured they would just not send it to me. Case...
Oct 13, 2008
1:58 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Many Complaints -
- Luna advertises 1 Room Free but when quoting only quote complete $, won't share the savings or square footage cost.
- They had to reschedule original installation date.
- Installers did not vacuum after installation - leaving staples, tack strip pcs., etc. all over the new rug and surrounding area.
- Installers put some nasty gouge...
Oct 13, 2008
1:53 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I used my wife's credit card to purchase a return ticket through Greyhound Bus lines.
According to the ticket, the charge was (including taxes) $99.54. But they charged the card $115.29. An overcharge of $15.75.
Attempts to contact Greyhound regarding this discrepency have been ignored.
Attempts made by the BBB to contact Greyhound have also being ignored.
Greyhound is BRAZENLY STEALING.
Oct 13, 2008
1:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an iMac from Mac Mall on Sept 18, 08. On Sept 20th I realized I didn't need the order anymore because of a change in my department so I emailed and cancelled the order. I didn't get a response from my representative. My order was dilievered a couple days later and I called Mac Mall and told them I didn't need the computer and wanted a refund. I...
Oct 13, 2008
12:33 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Xiaochun Chen and I want to advise you of a very unpleasant experience that I had while shopping at your store located at 10455 South De Anza Boulevard in Cupertino, California .
On Sunday, Sep, 21st at approximately 5:50PM, another customer was attempting to purchase stationary and there appeared to be disagreement with the cashier on the...
Oct 13, 2008
12:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased a small pendant through Proxibid�s auction from a company called Bunach Auctioneering that was advertised as being 14k gold. When I received the pendant, I was very dismayed to find that it was cheap gold colored plastic, not even gold plated.
Thinking that Proxibid would stand behind what they advertised, I called them and spoke to a Tom...
Oct 13, 2008
12:21 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I often "pay forward" on the mortgage, making two payments at once so I can skip the next month. There is no financial advantage to this, I just hate paying bills! In September, I sent in 2 payment coupons (for September and October). Unfortunately, my math was wrong and I underpayed the second month by $200. Now it turns out that National City did not even...
Oct 13, 2008
12:17 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an electric scooter from TrendTimes that was advertised as being "in-stock". I even paid extra shipping fees to expedite the order. The scooter arrived late, had been opened, was short of parts and didn't work. Many email and parts exchanges later it still didn't work. I had had enough and wanted to return it. TrendTimes confirmed the return...
Oct 13, 2008
12:16 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We got some pepsi for a little party, when the first diet Pepsi was open there was no Pepsi taste to it just brown carbon water. What can be done about this we were just going to throw them away but one of the *** suggested we keep the rest to show who ever we could compliant to for proof of what we when through. We had never had problems with this product...
Oct 13, 2008
12:14 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am reading all of your posts. I would post my story, but it would be more of the same. I have been seeing other remedies to our ocwen mortgage nightmare. Ocwen counts on us not having the funds to obtain an attorney when they screw us over. I believe the only way we will get ocwen held accountable for their scandalous behavior is if we all come together...
Oct 13, 2008
12:02 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Rather unusual situation, they are unable to furnish a good connection with Europe (Italy and France), and after 50 e-mails, being called on weekends at 7 am by their technical reps and kept on the phone for 1/2 hr to allow them to "fix the problem", after having had my parents called in the middle of the night "to check", they finally say "we are unable to...
Oct 13, 2008
12:00 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Joy Mangano My Little Steamer/Huggable Hanger combination in February 2008. It did not work properly so HNS.com referred me to Ingenious Designs for a replacement because it was passed the 30 day return period for HSN. Getting the Ingenious Desings customer service department on the phone was a hassle, but when I finally got through they...
Oct 13, 2008
11:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email from WEB.COM announcing a raise in monthly subscription rates. On Thursday, October 9th 12:00pm, I placed a call to web.com's cancellation line in order to cancel my service. I waited on hold for approximately 35 minutes and had to hang up (unserved) because my lunch break had ended. Saturday, October 11th, I placed another call around...
Oct 13, 2008
11:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't know whether they'll even send
Me a hardcopy of warranty.
I'm pessimistic that extended warranty
Extends past end of mfr warranty,
Because assurant's sales pitch is
That their warranties cover issues
Not covered in mfr warranty (so
Logically they could say that the
Both warranties run during year 1 and
The extended warranty expire...
Oct 13, 2008
11:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo made an illegal automatic withdrawal from my personal checking account 11 days after I called in a payment. They took out a very odd amount of $986.59, not even my house payment amount. I did NOT have all of that in my account so my credit union paid them the difference, charged me a $24 overdraft fee, AND put me $220 in the negative. I had my...
Oct 13, 2008
11:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Pallisades has been using a robot call usually twice a day for months seeking a woman who had our phone number seven years ago. We have tried informing them that they have the wrong number and we don't know the lady. To no avail. We've tried ignoring the calls. Same result.
Their tactic is sheer harassment.
There have been other agencies prior to...
Oct 13, 2008
11:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am also extremely upset with Citimortgage and would like a class action suite filed. I had the workable solution paperwork filled out for help on a short sale for my home. I had a buyer since April 2008. They would never return phone calls from my lawyer. My lawyer contacted their lawyer and their lawyers couldn't even get a response back from them. My...