The complaint has been investigated and resolved to the customer’s satisfaction.
Sept 2nd: I called the platinum protection services and was told that I had to send in my xbox360 to Microsoft because it's a manufacture recall.
Sept 26th: I get my xbox back from Microsoft along with a note that says the repairs were not made because they do not work on refurbished xboxes.
Sept 26th: Called overstocks platinum protection services again...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for a free trial of stamps.com through inboxdollars.com. I never downloaded the software or used any stamps, and I tried multiple times to cancel my account. Their site states that if you do not use the postage you are entitled to a refund:
http://www.stamps.com/support/general/account/refunds/postage-refunds/
However, they have turned me over...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 12/01/06, I attended a presentation regarding a travel opportunity I was highly pressured into purchasing from United Vacation Network. I asked if this could be used internationally, more specifically for Sao Paulo, Brazil. I was assured that any where I wanted to go throughout the world, I could use their services and get there cheaper than by going...
The complaint has been investigated and resolved to the customer’s satisfaction.
In August of 07 I purchased and 10x10 ShelterLogic canopy through Northern Tool Co. I have used the canopy 9 times in the past year. The last time I used it I noted a corner strut had broken completely and one of the corner assemblies is badly cracked. Both Northern Tool and ShelterLogic have told me there is nothing they can/will do becuase the product ha...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been reading all of these reports about Americredit, and am relieved that I am not crazy!! 2 years ago I bought my daughter a car and the dealership put me thru this company. I should have known that things would not go well when they lost my first money order payment!! Believe me it went down hill from there!!! We had the car for almost one year. In...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hotels.com debited my bank account on 09/29/2008 for $275.64. When I called them they had no record of the charge. My bank statement shows Hotels.com aith a phone of 800-219-4606 (their customer service line). They passed the buck saying to dispute the charge.
My last reservation with Hotels.com was Dec. 2005. Now three years later they debit my account...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the free business cards from vista print on a credit card. I did not object to the processing fees. However, they automatically enrolled me in vista print rewards and charged me 17.95 a month, without my knowledge or consent. I did not see this listed anywhere on the site or in any paperwork I received with the cards, and I did check. I did not...
The complaint has been investigated and resolved to the customer’s satisfaction.
Mepco's Customer service for extended vehicle warranty is the worst I've ever seen. There's never anyone in the office to call to make a payment, so when your payment is 1 day past due and you cant speak to anyone then they cancell it. I've had this problem with them from the very beginning and they also screwed up the mailing address the first couple of...
The complaint has been investigated and resolved to the customer’s satisfaction.
After only one year of westwood college, I went from an intimidated young adult returning to school, to a confident decision maker by removing myself from such an unorganized institution. I was repeatedly reminded of weakness in the organization by the constant change of authority.
Every week, a new member of staff would be replaced, especially in the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed a contract to participate in Ju-jitsu with local gym. My knee became tender after exercise and then I suffered a separated shoulder a month later while rolling. The shoulder took 16 weeks to heal. I visited the doctor to find out why the minor separation was slow to heal; I was diagnosed with hypermobility (frequent knee dislocation, winged...
The complaint has been investigated and resolved to the customer’s satisfaction.
The fact that King County & the City of Seattle continues to contract with a business as sleazy and unethical as Alliance One, despite that fact that MANY people have complained to the state attorney general, is nothing short of astounding. I would also include 'unorganized' as a descriptive word for Alliance One, but that would imply that their horrible...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is a bunch of low life ### debt collectors. They threaten people and harass them. I paid a 25.00 debt to the court 8 years ago and all of a sudden get a letter from these low lives. The girl on the phone was exceptionally rude and would not listen to me. She was like oh well prove it or otherwise you owe it. I was like oh yeah I am going to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am closing my Washington Mutual checking account today, which I should have done years ago, when this pattern began. What they claim is that customers who have a home equity line with them get free checking. What they actually do is give it free for a while, long enough for you to stop checking for bank fees. They they slip in a $20 monthly fee, and...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 9-19-2008 i flew to Houston and rent a car from AVIS. First they gave me a Honda Accord with a dead battery, then they gave me a Chevrolet Impala with two front tires that are worn to the bone, and i did not see it. The car vibrated uncomfortably above 60 mph and i was so scared because the two front tires can blow anytime. I was so mad at myself because...
The complaint has been investigated and resolved to the customer’s satisfaction.
Larry and Greg Pence built our home in 2001. Our basement has flooded four times since we moved in October 2005. We have called the Pences to ask about the drainage and grading plans but they have never returned our calls. In addition, but unrelated to the flooding, they left the old driveway from the former house in our yard so the soil won't grow there...
The complaint has been investigated and resolved to the customer’s satisfaction.
Quite frankly, Reliant Energy has lost my business. Their billing system is a broken mess, showing one bill with a lower amount, then correcting their mistake and sticking me with a higher bill. If this was the first time, id chock it up to a error, but its happened a few times since I started using their services. They refuse to assist me in extending my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was involved in a disagreement with a Certified Service Consultant Viviana Mundo though out the day on 17-Sep-2008. She lied to me not once, but on several occasions.
I brought my wife's vehicle in, a 2005 Nissan Altima, for a recall. While being processed by Ms. Mundo she asked if we needed anything else looked at. The rear window defroster has two...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was told that I was one of three out of 50 seasonal workers to be called back for a permament part time position at the Gastonia NC UPS warehouse.
Only to be told that there were no openings. Than I went to the website to find out that there were openings at this location at the time.
After addressing this to Alisha Burris and Ebony Truzy, The next day...
The complaint has been investigated and resolved to the customer’s satisfaction.
This outfit employs shady sales people and finance managers. They tell lies to your face about your credit score in order to raise the interest rate you have to pay on financing. They cheated my girlfriend by adding charges for paint protection, GAP insurance and extended warranty all of which she didn't understand and thought were being included in the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a large recliner 3 yrs ago, which is a piece of crap. It is literally falling to pieces. I have to place a piece of lumber under it to keep it from falling over to one side. Large pieces of wood from the underbelly frame are falling off, cracking wood and exposed nails. This furniture, which I paid lots of money for, is crap, garbage.
I want it...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company uses it's power to add fees regarding (late fees that were already paid) or insurance that was paid and even after proof would not *** the fees. Also, was charged about four thousand dollars for one letter from their lawyer regarding late payments and warning of foreclosure. When I called the letter and inquired about the exorbitant charges. He...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been getting calls from allied interstate and have just ignored the message assuming it was from a telemarketer. I actually listened to the message today and called the company back realizing it was for debt collection and i don't have any debt in collections. The gentleman on the phone asked if the number i was calling from was the same number i wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I recently went to Clay Cooley in Marietta Oklahoma after speaking to them on the phone and going through the whole review process and them saying my husband was approved. We had a 900.00 down payment and we were trading in a 99 F250 4x4, they said they were giving us 5200.00 for it! Ok, great, well, when we sat there all day LITERALLY all...
The complaint has been investigated and resolved to the customer’s satisfaction.
Planning on remodeling my Florida kitchen, I paid the high price of joining DirectBuy in 2006 based on promises that I would save at least $5, 000 on kitchen cabinets. I spent 8-10 hours each week for several months in their showroom going through catalogs and working with their kitchen design “expert”.
There was a 3 week wait for a price update every time...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a very expense pair of glasses and first broke and then they replace and the second pair broke and with same issues and they would not do anything about this company ***., I went several times to the store about the same complaint they kept saying do not worry the glasses will be alright then they broke again. Also they accused me of miss using...
