Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 15, 2008
10:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Dell computer in April of 2008. Shortly there after I encountered many problems with the machine. The fan was making an awful noise. I called Dell and they promptly came out to my place of business and replaced the fan.
Two weeks later this new fan started making the same noise. They came out and replced the fan AND the motherboard. A week later...
Oct 15, 2008
10:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Trey Herschap has emailed a truly horrendous three page legal disclaimer. It is valid under the laws of the state of Texas. As I have never even been to Texas and am not resident in the US, it has no validity. But let us not tell him. After a month ceo Brian Sharples has replied to say that he has to leave legal matters to his staff as he does not have...
Oct 15, 2008
9:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother became a victim of this scam. A company rep called her, even with her phone number registered on the Do Not Call list, not once, not twice, but five times. Yes we have a record of them all. The person I spoke with is well trained, and can keep her voice sweet as honey as she calls you names and belittles you. To make a long, upsetting story short...
Oct 15, 2008
9:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am embarrassed by what has happened to please bear with me. I too was a victim of these heartless crooks at combined insurance. I really wished I had gone to this web site first. My story goes like a lot of yours. I posted my resume on Monster.com. I got around 100 responses. Someone from Combined Insurance called and offered me salary plus commission. I...
Oct 15, 2008
9:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was going to write them a letter but I think that this will have more impact on the company if I post a report. The web site of this company is not user oriented. It dos not allow to make more than one payment at a time. Yes I really say payment. You want to pay and you cannot do it??? On their web it is said you can cancel a pending payment and you...
Oct 15, 2008
9:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am frequent customer of AutoZone. My husband and I have a mobile mechanic service and I am continually amazed by horrible customer service at every store I go to except one. The people working there treat you as if you're bothering them and you're the stupidest person on the face of the earth. I've been a loyal customer of AutoZone for many years. I spend...
Oct 15, 2008
6:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Paypal initiated shipment of an item I never purchased and they charged it to my Mastercard they have on record. Then Paypal notified a past seller on eBay to ship to me an item that I did not order/buy. I learned about this when the seller sent me an eMail that he shipped the merchandise. Paypal never admitted to the wrongdoing. I never authorized thi...
Oct 15, 2008
6:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a pay-as-you-go Nokia model 1208 phone from a T-mobile phone distributor 3 months ago...21 June 2008. My limited warranty says T-mobile will repair or replace any defective phone or defective phone parts that is not operating properly for its primary intended use...for one year from date of purchase/activation. Just after 90 days of very limited...
Oct 15, 2008
6:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My email account was stolen and I cannot find any place to report it. I have tried to locate a hotmail complaint or contact address and I have not been able to find one. I have called the FBI and was told to contact my local police dept. and the police dept. told me they did not have the facilities to handle Internet problems.
They told me to contact the...
Oct 15, 2008
6:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I called to order a pizza and the person that answered the phone and asked me what I wanted was VERY rude! After continuing to talk to him, I told him he didn't need to be so rude. He just laughed. He gave me the delivery price and I told him we were going to pick it up because it was quicker. He then smarted off the price to me and hung up on me. I went to...
Oct 15, 2008
6:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Wreck - our worst car rental experience!
We do not own a car by choice and have been renting cars from various companies over the last 10 years and have never experienced this low level of customer service before.
We rented a car from September 19, 2008 to September 23, 2008 to attend a wedding 700km east of Vancouver BC. On the day of scheduled...
Oct 15, 2008
6:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
CCNow is an authorized retailer for Heirloom Tomatoes, listed on numerous sites, but basically all selling seeds provided by the manufacturer: Roguelands Heirloom Vegetable Seeds Company.
Aug 21 - I made an on-line purchase and received a shipment confirmation Aug 23. Contract agreement between the two companies� states that no shipment confirmation...
Oct 15, 2008
6:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have attempted to return to receiving a regular, paper bill from dte energy ever since I enrolled in e-bill and I never received my statements. I contacted the company by phone twice and sent one email requesting them to please send me a bill.
Instead, I kept receiving threatening calls when my bill due date passed. I would immediately pay when I wa...
Oct 15, 2008
5:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Service is terrible they tell you they will call you and never do. I spent $1, 500.00 for termite service, on May 17, 2008, and they spent less than an hour treating termites. Called next day to have them come back becuse we still had termites flying all over the area where they had just treated and never got back to me. As of today September 25th they have...
Oct 15, 2008
5:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a Samsung Refrigerator in May, 2006 along with the Best Buy extended service agreement. On August 28, 2008 we called in to have them fix the water in the door not working and a loud clicking noise coming from the back. A Geek Squad tech came out and stated the issue and ordered parts that took 2 weeks to come in. The Geek squad tech came back...
Oct 15, 2008
5:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife picked out a ring for her birthday at Kay jewelers in Seattle WA at their Northgate Mall store. Since it had to be sized and we were going to see our 1st grandchild, we asked to have it shipped to a store close to home in NY state. We returned a bit early due to a medical emergency and we had to resume care of my mother-in law that has Alzheimer'...
Oct 15, 2008
5:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Be careful if you intend to buy something from this company as I got scammed with one of their products, Voice Translator EnglishRussian for Pocket PC. They claim that the software can translate your voice from English to Russian and the way around but it never worked. I contacted them and after back and forth of emails I was told that the software it wa...
Oct 15, 2008
5:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Lets talk about Customer Service. There is NO Service in their idea of customer service. Everything related to customer service seems to be that you, the customer, is servicing them.
Lets start at the beginning.
I ordered a 40 X 50 Metal Building. IT WAS PAID IN FULL, as their contract required.
I asked that the delivery date be postponed as the job...
Oct 15, 2008
5:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
HIFISOUNDCONNECTION.com is the biggest ripoff online store out there. I purchased a pair of $250 speakers online and then called to verify stock the next day. I was told they would actually send me the latest model (since I guess the model i ordered was going out of production) and it was to be shipped the same day. After several calls, the item did end up...
Oct 15, 2008
5:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
So after 3 weeks of being without my car, I got a call this morning that my car was finally ready. Naturally I was very excited. First I went to return the rental. This took me an hour.
I made my way to BMW, to find that they are charging me another 534 for a part they "forgot" to bill my insurance, but they will fax them and my insurance will send me a...
Oct 15, 2008
5:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Me and my husband purchased a new VW Jetta from the Mike Haggerty Volkswagen dealership in Oak Lawn, Illinois. About a year later, we had trouble with the latch that keeps the trunk open. My husband took it in to the service department so that they could make an assessment of the problem. The service manager and the mechanics did EVERYTHING they could do to...
Oct 14, 2008
5:17 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband purchased my princess cut solitaire at zales in Jan of 2000. When trying to pick out a band to go with my solitaire I was discouraged from the idea that I liked and wanted to see on my finger, being told it wasn't a good look. Another idea I had, a jacket, was also shot down. I was told that the ring was too wide and it couldn't be done. My...
Oct 14, 2008
4:44 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We rented a car from Avis from 3/29/2008 to 4/14/08. The agreeable rental total was $531.00.
Unfortunately, when we received the credit statement, we were billed for $696.55. We were very frustrated and immediately went through the a seris of events of contacting the local place, the fleet/district manager and the Corporate Office.
The AVIS TEAM took side...
Oct 14, 2008
4:41 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In mid-August of 2007 I purchased an Acer laptop from Circuit City in Wayne, NJ. The laptop came with a 1 year factory/manufacturer's warranty.
Approx. 3 months later keys started falling off of the keyboard. I called Acer who logged the complaint and said they would call me back.
A few days later, a new keyboard appeared in my mailbox.
I am not a...
Oct 14, 2008
4:37 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello. My name is Janet Fort and I am writing about JMC Auto Sales & Leasing Co. located at 13206 Lorain Ave., Cleveland, OH 44111, phone number 216-251-5500. I purchased a used car there on June 19, 2008 for $3300.00 cash. After having the car only 2-1/2 months the oil light came on. I took the car to a garage and they put it up on a rack and found a crack...